USER MANUAL
PREFACE
- 4 -
Customer Service
We provide a service guide for any problem by the following steps: First, visit
the website of our distributor to find the update information about the product.
Second, contact with your distributor, sales representative, or our customer
service center for technical support if you need additional assistance.
You may need the following information ready before you call:
Product serial number
Software (OS, version, application software, etc.)
Description of complete problem
The exact wording of any error messages
In addition, free technical support is available from our engineers every
business day. We are always ready to give advice on application
requirements or specific information on the installation and operation of any of
our products.
Naming Rule
R19LXXX-PMXX
Item
Description
R
Panel Type
19
Panel Size
LXXX
Product Size
PM
Mechanical Type(Panel Mount)
XX
Panel Model
