WINEGARD MOBILE PRODUCTS LIMITED WARRANTY
(2 YEARS PARTS; 1 YEAR LABOR)
Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from
the date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to
an authorized Winegard dealer to repair or replace defective products. No warranty claim will be honored unless at the time
the claim is made, Customer presents proof of purchase to an authorized Winegard dealer (to locate the nearest authorized
Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 800-288-8094 or
visit www.winegard.com). Customer must provide proof of purchase with a dated sales receipt for the Winegard product
to verify the product is under warranty. If the date of purchase cannot be verified, the warranty period shall be considered
to begin thirty (30) days after the date of manufacture.
If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard dealer
for service. Customer must provide proof of purchase to verify the product is under warranty. If the product is brought to
an authorized Winegard dealer for service prior to expiration of year one (1) of the warranty period and a defect in material
or workmanship is verified by Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor
charges for warranty service. The Winegard dealer must contact Winegard Technical Services in advance for pre-approval
of the service. Approval of the service is at the sole discretion of Winegard Company.
Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 3111 Kirkwood Street,
Burlington, Iowa 52601, Telephone 800-788-4417). Customer must return the product along with a brief description of the
problem and provide Winegard Technical Services with Customer’s name, address, and phone number. Customer must
also provide proof of purchase to verify the product is under warranty. If the product is returned before the expiration of the
warranty period, Winegard Company will (at its option) either repair or replace the product.
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper
installation, misuse, abuse, neglect, accident, tampering, modification of the product as originally manufactured by Winegard
in any manner whatsoever, removing or defacing any serial number, usage not in accordance with product instructions or
acts of nature such as damage caused by wind, lightning, ice or corrosive environments such as salt spray and acid rain.
This Limited Warranty also does not apply if the product becomes unable to perform its’ intended function in any way as a
result of the television signal provider making any changes in technology or service.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard
Warranty Services under this warranty policy. Please call our Technical Services Department at 800-788-4417 or send an
e-mail to [email protected] to obtain the RMA number. Please furnish the date of purchase when requesting an
RMA number. Enclose the product in a prepaid package and write the RMA number in large, clear letters on the outside
of the package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized
return(s) will be refused and returned to Customer freight collect.
WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED,
MADE BY ANY OTHER PERSON.
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY.
In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential
damages, the above limitations or exclusions do not apply.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental
or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to state
SATELLITE RECEIVER WARRANTY
See manufacturer’s limited warranty policy.
WS-MOBWARREV2
Rev. 1/10
Disclaimer:
Although every effort has been made to ensure that the information in this manual is correct and
complete, no company shall be held liable for any errors or omissions in this manual. Information provided in
this manual was accurate at time of printing.
Winegard Company • 3000 Kirkwood Street • Burlington, IA 52601
800-288-8094 • Fax 319-754-0787 • www.winegard.com • Printed in U.S.A.
©2011 Winegard Company Rev2 1/12 2452249
Winegard is a registered trademark of Winegard Company, and RoadStar is a trademark of Winegard Company.
All trademarks and registered trademarks are the property of their respective owners.
