windy
nation
Page 14 of 15
VertaMax User Manual
Revision 1
5.4 W
ARRANTY
Windy Nation warrants that the Power Inverter (the “Product”), will be free from manufacturing
defects in materials and workmanship under normal authorized use consistent with product
instructions for a period of one (1) year from the date the original purchaser (“Customer”) receives
the Product (the “Warranty Period”). This warranty extends only to the original purchaser. The
Customer’s sole and exclusive remedy and the entire liability of Windy Nation, its suppliers and
affiliates for breach of the warranty is, at Windy Nation’s option, either (i) to replace the Product
(or defective component part(s)) with a new or reconditioned Product (or component part(s)); (ii)
to repair the reported problem; or (iii) to refund the purchase price of the Product. Repaired or
replaced products are warranted for the remainder of the original warranty period only. No
employee, agent, dealer or other person is authorized to give any warranties on behalf of Windy
Nation not expressly set forth in this limited warranty.
5.4.1
Restrictions
No warranty will apply if the Product (i) has been altered or modified except by Windy Nation; (ii)
has not been installed, operated, repaired, or maintained in accordance with instructions supplied
by Windy Nation; (iii) has been subjected to abnormal physical, thermal or electrical stress,
misuse, negligence, or accident. If Windy Nation determines that the problem with the Product is
not due to a manufacturing defect in Windy Nation’s workmanship or materials, or otherwise does
not qualify for warranty repair, then the Customer will be responsible for the costs of all necessary
repairs and expenses incurred by Windy Nation.
5.4.2
Warranty Claims & Return Procedures
To be eligible for service under this warranty, the Customer must submit a service request within
the Warranty Period by contacting Windy Nation in writing or via telephone and obtaining a
Returned Materials Authorization (“RMA”) number. This RMA must be obtained before returning
any product under this warranty. Notification must include a description of the alleged defect, the
manner in which the Product was used, the serial number, and the original purchase date in
addition to the name, address, and telephone number of the Customer. Within five (5) business
days of the date of notification, Windy Nation will provide the Customer with an RMA number and
the location to which the Customer must return the defective Product. Any Product returned for
warranty service shall be shipped at the expense and risk of the Customer. The Customer must
return the entire Product kit (or, if authorized by Windy Nation, the defective component parts),
within fifteen (15) days after issuance of the RMA number. Windy Nation will be under no
obligation to accept any returned Product that does not have a valid RMA number. Customer’s
failure to return the Product within fifteen (15) days of its receipt of an RMA number may result in
cancellation of the RMA. All parts that Windy Nation replaces shall become Windy Nation’s
property on the date Windy Nation ships the repaired Product or part back to the Customer.
Windy Nation will use all reasonable efforts within thirty (30) days of receipt of the defective
Product to repair or replace such Product. If a warranty claim is invalid for any reason, the
Customer will be charged at Windy Nation’s then-current rates for services performed and will be
charged for all necessary repairs and expense incurred by Windy Nation. If Windy Nation
determines that a warranty claim is valid, it will ship the repaired or replaced Product to Customer
at Windy Nation’s cost.
5.4.3
Disclaimer
EXCEPT FOR THE EXPRESS LIMITED WARRANTY SET FORTH IN THE PREVIOUS
PARAGRAPH, WINDY NATION DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED AND
STATUTORY INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
