Windsor Industries reserves the right to change its warranty policy without notice – Rev2 10/16/02
1
WINDSOR INDUSTRIES
New Machine Warranty
Limited Warranty
Windsor Industries, Inc. warrants new machines against defects in material and workmanship under normal use and service to the
original purchaser. Any statutory implied warranties, including any warranty of merchantability or fitness for a particular purpose, are
expressly limited to the duration of this written warranty. Windsor will not be liable for any other damages, including but not limited
to indirect or special consequential damages arising out of or in connection with the furnishing, performance, use or inability to use
the machine. This remedy shall be the exclusive remedy of the buyer. The warranty period is subject to the conditions stated below.
6 / 3 / 1 Warranty: 6 Years Polyethylene (PE) Housings, 3 Years Parts, and 1 Year Service Labor
Subject to conditions outlined below, Windsor Industries warrants rotationally molded PE housings and parts on all of its machines to
be free from defects in material and workmanship, under normal use and service for six (6) years to the original owner.
Under this warranty we guarantee the performance of non-polyethylene parts and components to be free from defects and for up to
three (3) years to the original end user. Parts replaced or repaired under this warranty are guaranteed for the remainder of the original
warranty period. (See table below)
Service labor charges are covered for up to one (1) year from the date of purchase through authorized Windsor service provider. No
travel coverage is extended for cord-electric models. See table below for each general product model warranty coverage.
Product
PE Housing & Parts
Non- PE Parts
Service Labor
Travel
Rider Scrubbers
6 years
3 years
1 years
6 Months
Rider Sweepers
6 years
1 year
1 years
6 Months
Walk Behind Scrubbers
6 years
3 years
1 years
6 Months
Walk Behind Sweepers
6 years
1 year
1 years
6 Months
Extractors
6 years
3 years
1 years
-
Polishers / Elec. Burnishers / GH
6 years
3 years
1 years
-
Wide Areas Vacuums
6 years
3 years
1 years
-
VacPak Vacuums
6 years
1 year
1 year
-
Air Movers / Dri-matic /
TITAN
ä
1 year
1 year
1 year
-
Propane Burnishers / Strippers
-
2 year
1 year
-
Tracer/Flex Sweepers/Scrubbers
6 years
2 year
6 months
90 days
VERSAMATIC
Ò
Brush motor, Vacuum motor, Belts – 3 years
All other parts – 1 year
SENSOR
Ò
Vacuum motor, Belts – 2 years
All other parts – 1 year
Product exceptions and Exclusions:
·
Extractor brush motors, pump motors,
ALL
PC boards and electronics,
ALL
Vacuum motors (other than VERSAMATIC
Ò
and
SENSOR
Ò
),
ALL
pumps, and FLEXSOL
ä
diaphragms carry a one (1) year parts and service labor warranty.
·
The Onan
Ò
engines have three (3) year manufacturer’s warranty. The Honda
Ò
and Kawasaki
Ò
engines have two (2) year
manufacturer’s warranty.
NOTE:
The engine warranty is administered through the engine manufacturer and must be repaired at
an authorized service center.
Normal wear items and accessories including, but not limited to, belts, brushes, capacitors, carbon brushes, casters, clutches, cords,
filters, finishes, gaskets, hoses, light bulbs, rectifiers, switches, squeegees, bearings, pulleys, relays, actuating cables, wheels, tires,
propane tanks, and batteries will be warranted for manufacturing defects for 90-days from the purchase date.
The warranty commences on the purchase date by the original end user from an authorized Windsor agent, subject to proof of
purchase. The Machine Registration Card must be completed and returned immediately at the time of purchase. If proof of purchase
cannot be identified, the warranty start date is 90 days after the date of sale to an authorized Windsor distributor. Parts replaced or
repaired under warranty are guaranteed for the remainder of the original warranty period.
Windsor Industries, Inc.
●
a Castle Rock Industries company
●
1351 W. Stanford Ave.
●
(303) 762-1800
●
800-444-7654
●
FAX (303) 865-2800
