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BEETLE /iPOS plus Advanced User Manual

Error reporting

When an error condition is detected, it is reported by a repetitive train of
blinking red LED. Decode by counting the number of blinks in a train and
check against the error code table below.

Number of pulses

Error description

Hard Disk 1 failed (internal hard disk)

Hard Disk 2 failed (external hard disk)

Processor fan is faulty

Capacitive Sense board is faulty

Содержание BEETLE /iPOS plus Advanced

Страница 1: ...BEETLE iPOS plus Advanced All in one POS System User Manual ...

Страница 2: ...f you have any constructive criticism We would like to thank you in advance for your comments With kind regards Wincor Nixdorf International GmbH Technical Documentation R D SAT22 Wohlrabedamm 31 D 13629 Berlin E Mail retail documentation wincor nixdorf com Order No 01750259126C Your opinion ...

Страница 3: ...BEETLE iPOS plus Advanced All in one POS System User Manual Edition June 2014 ...

Страница 4: ... GmbH 2013 The reproduction transmission or use of this document or its contents is not permitted without express authority Offenders will be liable for damages All rights including rights created by patent grant or registration of a utility model or design are reserved Delivery subject to availability technical modifications possible ...

Страница 5: ...8 Unpacking And Checking the Delivery Unit 8 Basic settings 9 Components 9 Processors Type 9 RAM 9 Hard Disk Options 9 Display 9 Replacing the Lithium Battery 10 Setting Up the Device 12 Ergonomic Terminal Workplace 12 Overview 14 Front View with Stand 14 Back View with Stand 15 AC Power Adapter 16 Front Panel 17 Projective Capacitive Touch Screen 18 General Information 18 Instructions for Using t...

Страница 6: ...ng the display 25 Installing the stand 27 Connector panel 30 Connecting cables 31 Disconnecting cables 32 Storage Media 34 Replacement of the Hard Disk Drive 34 Second Hard Disk Drive 37 Installing the second hard disk drive 37 Replacement of the RAM 41 lnstalling to a wall 43 Things you need 43 Preparation 45 Connecting the display 45 Mounting height 46 Mounting location 46 Installation 47 Fix wa...

Страница 7: ...s 52 Starting Up the System 55 Error reporting 57 Technical Data 58 AC Power Adapter 59 Projected Capacitive Touch Screen 59 Resistive Touch Screen 59 MSR Module 60 Waiter Lock iButton Module 60 iPOS plus I O Hub 61 Appendix 62 Approved Printers List 62 Abbreviations 63 ...

Страница 8: ......

Страница 9: ... commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Mod...

Страница 10: ...fficiency iPOS plus Advanced is tested in an accredited test lab and can meet the Eli gibility Criteria for Integrated Desktop laid down in ENERGY STAR version 6 0 for Computers On a request basis an application can be made to Energy Star for listing ...

Страница 11: ...the user but also cancel all warranty and liability agreements Expansion cards with electrostatically sensitive devices ESD may be marked with this sticker When opening the device or handling modules fitted with ESD please ob serve the following instructions which pertain to all electrostatic sensitive devices ESDs Always use the antistatic kit Statically discharge yourself for example by touching...

Страница 12: ...rn the device off and unplug the power cord To disconnect the device from the supply voltage completely switch off the device and disconnect the power plug of the system Never plug in or unplug data communication lines during thunder storms Protect devices from vibrations dust moisture and heat Always dispose of used parts such as batteries in an environmentally safe manner In emergencies e g dama...

Страница 13: ...a storage medium make sure that you only use the stor age medium recommended or approved by Wincor Nixdorf You can connect or disconnect USB devices during operation of your BEETLE provided that these devices comply with the specifications according to usb org Other peripheral devices such as PoweredUSB printer should be connected to or disconnected from your BEETLE system only after the BEETLE ha...

Страница 14: ...e high performance i3 and i5 processors as well as the value range of Celeron Pentium processors About This Manual This documentation is intended to help you to work with the POS system and to serve as a reference work The detailed table of contents help you find the desired information quickly and easily Notes in the manual are marked by this symbol This symbol is used for warnings The type and s...

Страница 15: ...development The BEETLE iPOS plus Advanced system is manufactured without the use of CFC and CHC and is produced mainly from reusable components and materials Please do not stick labels onto plastic case parts This would help us to re use components and material But there are still some parts that are not reusable Wincor Nixdorf Inter national GmbH guarantees the environmentally safe disposal of th...

Страница 16: ... detailed warranty arrangements please consult your contract documents Please order spare parts at the Wincor Nixdorf customer service Unpacking And Checking the Delivery Unit Unpack the parts and check to see whether the delivery matches the information on the delivery note The delivery comprises the respec tive screen module Data cables necessary for operation can be or dered separately lf damag...

Страница 17: ...he BEETLE iPOS plus configuration can consist of the following components Processors Type Celeron G1820TE Intel Pentium G3320TE Intel Core i3 4330TE Intel Core i5 4570TE RAM 2 x DDR3 SODIMM socket DDR3 SODIMM up to 1600MHz Maximum size is 16GB Hard Disk Options 1x 2 5 format factor docking drive bay for 7mm thick hard disk or SSD Display 15 Color TFT LED backlight with touch options projected Capa...

Страница 18: ...types recommended by Wincor Nixdorf Do not throw Lithium Batteries into the trashcan It must be disposed of in accordance with local regulations concerning special waste Make sure that you insert the Battery the right way round by the indicated polarity in the picture below Follow the following steps to replace the Lithium battery Always make sure that the system is switched off before you replace...

Страница 19: ...Push the spring latch 1 and remove the Lithium Battery from its Socket 2 Insert and press a new Lithium Battery of same type in the Socket Make sure that you insert the battery the right way round by the indicated polarity in the picture above ...

Страница 20: ...where it will not be ex posed to extreme environmental conditions Protect the device from vibra tions dust moisture heat and strong magnetic fields Ergonomic Terminal Workplace Please observe the following when setting up your terminal workplace Avoid direct glaring and reflective glaring Use the screen only in a controlled luminance surounding Install the device with a viewing direction that is p...

Страница 21: ...S plus Advanced User Manual 13 Position the screen within a preferred and permit ted range of vision so that you can look onto the screen from above 30 30 40 0 Permitted range of vision Preferred range of vision ...

Страница 22: ...14 BEETLE iPOS plus Advanced User Manual Overview Front View with Stand 1 Display 2 Stand 3 Brightness adjustment LEDs 4 Power status indicator ...

Страница 23: ...ETLE iPOS plus Advanced User Manual 15 Back View with Stand 1 Base cover 2 Cable connection cover 3 Side attach peripheral connection cover 4 Side attach peripheral connection cover 5 RAM mini PCIe cover ...

Страница 24: ...al AC Power Adapter 1 Power Connector 2 DC Power Out 3 Power LED The external power supply is applicable for common line voltage It automatically adjusts itself to the particular voltage for grid input voltage and power supply see appendix ...

Страница 25: ...BEETLE iPOS plus Advanced User Manual 17 Front Panel On Off ...

Страница 26: ... capacitive touch screens which were used until now is located on the back side of the touch screen Thus the active touch surface is not touched directly anymore and therefore will not wear off by normal use As most of the surface contaminations do not cause an interference of the touch screen this technology can be used in public or under severe environmental conditions Instructions for Using the...

Страница 27: ...cleaning product All pH neutral materials pH 6 to 8 are good for cleaning Cleaners with pH values 9 to 10 are not recommended Cleaning with water and isopropyl alcohol is possible as well Do not use solvents con taining acetic acid Use a soft fine meshed cloth to clean the surface Dampen the cloth slightly and then clean the screen A wrong maintenance may cause damages to the screen which are not ...

Страница 28: ...e top sheet compresses into contact with the glass layer and current flows to the four corners in proportion to the distance from the edge The controller then calculates the position of the finger or stylus based on the current flow Because the controller derives both the X and Y touch coordinates from the stable glass layer the accuracy and operation of the touch screen is unaffected by damage to...

Страница 29: ...for a stylus is polyacetal The stylus should have a minimum spherical radius of 0 8 mm and contain no sharp edges or burrs that may cause damage to the top sheet Cleaning Instructions Always turn off the system before cleaning The surface of your Touch Screen should be cleaned with a water based solvent or a non abrasive cleaner Do not use sol vents con taining acetic acid or methylene chloride Us...

Страница 30: ...s you with the information you need to prepare for the installation of the system Dimensions Please refer to the drawings below for dimensions of the desktop and wall mount versions All dimensions are specified in millimetres The views of the systems are not drawn to scale Desktop version ...

Страница 31: ...BEETLE iPOS plus Advanced User Manual 23 Wall mount version Required operation space Maintain at least 50 from the side of the system to ensure proper ventilation during the operation of the system ...

Страница 32: ... location such as walkway areas hallways areas or crowded areas are not recommended Make sure that all applicable building and electric codes and accessibil ity requirements are followed The mounting area must have adequate viewing area and ventilation as well as access to an AC power outlet The mounting method must be able to support the combined weight of the system and the suspended weight of a...

Страница 33: ...nd tighten the screws Preparing the stand From the stand 1 Remove the base cover 2 Remove the back cover 3 Remove the frame cover Preparing the display 1 Place a piece of protection sheet on a flat surface e g a table 2 Lay the display face down on the protection sheet 3 Tighten the four screws half way through 4 Remove the cable connec tion cover at the bottom of the display ...

Страница 34: ... plus Advanced User Manual 5 Plug in cables 6 Pull the cable through the cable support 7 Secure it with the cable clamps 8 Place back the cable con nection cover and pull the cables through the open ing at the bottom ...

Страница 35: ...ly tightened halfway through to the four U shaped groove on the frame of the stand 3 Connect the power supply unit to the power socket at the I O hub 4 From the I O hub con nect the power cable of to the power socket and the usb cable to the USB2 port on the connector panel 5 Tighten the four Torx screws to secure the dis play to the stand ...

Страница 36: ...s Advanced User Manual 6 Place in the frame cover 7 Place in the back cover routing the cables through the bottom 8 Place in the base cover The installation is com plete To uninstall follow the steps in the reverse order ...

Страница 37: ...BEETLE iPOS plus Advanced User Manual 29 When uninstalling the stand always make sure that all cables are disconnected Never connect data cables when the system is switched on ...

Страница 38: ...lay 1 PLINK2 2 2 x USB 2 0 USB Type A USB4 and USB5 3 2 x USB 3 0 USB2 and USB3 4 LAN RJ45 5 1 x USB 2 0 USB Type A USB1 and eSATA 6 Line out 7 Standard RS232C COM1 DB9 male 8 Powered RS232C COM2 D89 female 9 RJ12 Cash drawer 10 Connection to power 24V 11 Mass storage HDD SSD Make sure that all additional devices have an CE certificate ...

Страница 39: ...ular BEETLE iPOS plus Advanced that have a separate power cable must be connected to the same electric circuit Connect the system as described below 1 Tilt the system to the back 2 Pull down the cable con nection cover to uncover the connector panel 3 Connect cables to the assigned connectors ...

Страница 40: ...rom the grounded contact power sockets Unplug all data communication cables from the sockets of the data networks Unplug all cables from the devices With MINI DIN plugs Wincor Nixdorf keyboards the plug remains inserted until released Pull the plastic covering from the connecting socket with your thumb The lock is released The metal of the plug is visible To release a RJ12 plug push the latch unde...

Страница 41: ...d User Manual 33 The P USB connector is disengaged by pressing the spring that is marked by an arrow Manually loosen the knurled screws of the COM or DVI interface connector To release a RJ45 plug push down the latch see arrow ...

Страница 42: ...id state disk drive is a data storage drive that uses memory elements in place of a rotating disk to store data The SSD easily substitutes the hard disk and emulates a hard disk drive interface The most SSDs are flash memory based Replacement of the Hard Disk Drive First ensure that the device is switched off and that the power connector is disconnected 1 Tilt the display to the back ...

Страница 43: ...l 35 2 Pull down the cable con nection cover to uncover the connector panel 3 The HDD or SDD is in the drive carrier located on the left 4 Remove both screws that fix the drive carrier to the connector panel and pull out the drive carrier ...

Страница 44: ... hard disk Handle the hard disk with care while removing or installing it Do not touch the exposed electronics 6 Replace the new hard disk and fix it back to the drive carrier 7 Insert the disk carrier into the connector panel Fix it with the two screws removed previously The replacement is com plete ...

Страница 45: ...lus Advanced This is available in a kit Please contact your local representatives for details Installing the second hard disk drive Unpack the parts and check whether the delivery matches the details of the delivery note The kit contains the following parts 1 HDD bracket with docking cables 2 Guide rails 3 Hard disk drive 4 Protective layer 5 Screws ...

Страница 46: ...sconnected 1 Remove the covers of the stand To prevent injury during installation stick the pro tective layer provided over the edge of the frame as shown 1 2 Locate the HDD bracket over the assigned con nector for the second hard disk drive Ensure the bracket fit in properly 3 Secure the bracket with the screws provided ...

Страница 47: ...User Manual 39 4 Assemble the guide rails to the hard disk drive 5 Slide the hard disk drive assembly into the HDD bracket 6 Apply a slight pressure to ensure that the hard disk drive assembly is engaged with the docking cables ...

Страница 48: ...r Manual 7 Tilt the display to the back 8 Pull the cables to the con nector panel below the display 9 Connect the cables to the USB1 and eSATA connect ors The installation is complete To uninstall follow the steps in the reverse order ...

Страница 49: ...ed User Manual 41 Replacement of the RAM First ensure that the device is switched off and that the power connector is disconnected 1 Remove the flap using a screw driver 2 Remove the screw the fix the RAM cover to the sys tem ...

Страница 50: ...OS plus Advanced User Manual 3 Release the catches of the RAM holder and pull out the RAM 4 Replace the new RAM and fix it back to the holder 5 Repeat steps 1 and 2 in the reverse order The replacement is com plete ...

Страница 51: ...r installation you will need the following not supplied a drill set a Torx screwdriver a marker 4 pieces of fasteners Fastener types Fasteners are not included in the wall mount kit The recommended fas tener types to wall mount the system are Fischer universal plug UX 6 x 50 http www fischer de Recommended Screw for wall is Pan head self tapping M5 x 55 Drill Diameter 6 mm Min Hole Depth 60 mm Loa...

Страница 52: ...orsman wall plug TP 6 x 30 http www thorsman com Recommended Screw for wall is Pan head Wood Screw TGS C3 4 8 x 38L Drill Diameter 6 mm Min Hole Depth 40 mm Load per anchor for concrete 40 kg Load per anchor for Solid brick 30 kg Safety factor 6 ...

Страница 53: ...n a flat sur face e g a table 2 Lay the display face down on the protection sheet 3 Remove the four screws from the back of the dis play 4 Remove the cable con nection cover at the bot tom of the display 5 Plug in cables 6 Place back the cable connection cover and pull the cables through the opening at the bot tom ...

Страница 54: ...lity Association it is recommended that the highest point of the display should not exceed 1370mm height It is also recommended that the system is approximately 122cm 48 in from the floor to the centre of the display when the user is in the standing position Mounting location Once you have determine the mounting height with the help of the wall mount back plate mark the location of the four holes ...

Страница 55: ...nting holes on the back of the system When the system is mounted onto the wall ensure that the wall mount back plate must be attached permanently and securely to pre vent the system from falling and damaged Failing to do so may also cause injury to others Use the recommended fasteners not supplied to attach the wall mount back plate onto the concrete wall Check and ensure that the wall mount back ...

Страница 56: ...holes at the back of the display Secure the wall mount front plate onto the display using the screws provided in the wall mount kit Secure the system to the wall Ensure that the power cable has been connected onto the system Hook the system with its wall mount front plate installed onto the wall mount back plate that has been mounted on the wall Ensure that ...

Страница 57: ...ck plate are securely locked on the slots of the wall mount front plate Hooks Thumb Tighten the thumb screw on the top of the wall mount front plate to secure the hooks of the wall mount plates Dress the cables routing according to the store set up or the overall in stallation site plan ...

Страница 58: ... swipe card reader from top to bot tom in a quick and steady movement Make sure that the magnetic strip is to the right When using swipe cards the following should be observed Swipe cards should never be allowed to come into contact with liquids Swipe cards should not be bent or folded in any way Swipe cards should not be allowed to come into close contact with a magnetic field Swipe cards should ...

Страница 59: ... magnetic key The magnetic keys are available in 10 different colors The magnet keys are waterproof shat terproof and by the 16 digit key number also safe for clear identification The operation of the system is very simple the key is placed onto the magnetic probe see figure The key is held magnetically to the probe and transmits the data by an electrical USB interface The readout of the data may ...

Страница 60: ...eader MSR with holder or the Waiter Lock with holder and two screws Magnetic Swipe Card Reader kit Waiter Lock kit The Magnetic Swipe Card Reader and Waiter Lock can be installed on ei ther the right or the left side of the screen You will find a flap at the rear side of the system at the position for the peripherals 1 Remove the flap using a screw driver exposing one end of a connecting cable ...

Страница 61: ...se the catch on one side of the peripheral s holder 3 Remove the back cover of the holder 4 Locate the holder to the side of the display uncov ered in step 1 Route the connecting cable mentioned in step 1 into the holder and connect to the connector ...

Страница 62: ...54 BEETLE iPOS plus Advanced User Manual 5 Use the two screws sup plied to secure the holder to the display Place in the back cover of the peripheral The mounting is complete ...

Страница 63: ... system and the application are to be booted Each medium is assigned a logical drive according to the configuration of your BEETLE iPOS plus Advanced The following media can be assigned a drive Network Hard disk drive solid state drive USB drive The logical drives are designated C and D The network is always assigned to the C drive during the runup procedure The hard disk can be assigned to the C ...

Страница 64: ...em boot capable If the operating system started up without an error the application software is automatically booted if necessary A message is displayed as soon as the BEETLE iPOS plus Advanced is ready for operation For more detailed information see the manual for your application program ...

Страница 65: ... repetitive train of blinking red LED Decode by counting the number of blinks in a train and check against the error code table below Number of pulses Error description 1 Hard Disk 1 failed internal hard disk 2 Hard Disk 2 failed external hard disk 3 4 Processor fan is faulty 5 Capacitive Sense board is faulty 6 ...

Страница 66: ...p to 40ºC Operating temperature 5ºC to 40ºC Humidity 5 to 85 Absolute humidity 1g m3 to 25g m3 Condensation is not permitted Frequencies Horizontal KHz typ 48 3 Vertical Hz typ 60 Resolution Horizontal Pixel 1024 Vertical Pixel 768 Colour depth Up to 16 7 Mio Pixel format Approx in mm 0 30 x 0 30 Interface internal mSATA mPCIe SATA III external PLINK2 USB cash drawer RJ45 eSATA RS232C Reading Angl...

Страница 67: ...output voltage 24V 5 Rated output current 5 0A Max output power 120W at ambient of 45 degree C 100W at ambient of 55 degree C Approvals and Certification UL Listed TÜV GS CE Projected Capacitive Touch Screen Resolutions Horizontal 2048 Vertical 2048 Touch technology Projected Capacitive Surface Anti glare Data transfer USB Multi Touch 2 points Gestures Supported Resistive Touch Screen Resolutions ...

Страница 68: ... 7811 2 or JIS B 9561 Reading speed 10 to 140 cm sec Height 179 mm Width Screen mounted 51 mm Depth 40 mm Weight Approx 138 g Waiter Lock iButton Module Power supply USB BUS powered Connection USB 2 0 Protocol HID 1 1 Human Interface Device Device supported Olitronic GmbH magnetic key 99 L 01 DS1990A Physical Interface 1 Wire serial Height 179 mm Width Screen mounted 51 mm Depth 40 mm Weight Appro...

Страница 69: ...er interface COM5 Rated voltage 12V 5V COM6 Rated current 1A combined each supply PSUB12V 2x powered USB rated 3A PSUB24V 1x powered USB rated 3A Power output DC24 V Out 24V DC connect to iPOS plus Advanced USB Upstream USB Type B connect to eSATA port of iPOS plus Advanced 2nd HDD Power For optional second hard disk ...

Страница 70: ...urer 1 TH180 series Wincor Nixdorf 2 TH230 series Wincor Nixdorf 3 TH320 series Wincor Nixdorf 4 TH420 series Wincor Nixdorf 5 ND210 series Wincor Nixdorf 6 ND77 series Wincor Nixdorf 7 TH200 series Wincor Nixdorf Connecting printer that are not in the above approved list to the 24Vdc Powered USB port may cause safety hazard and endanger the user and the nearby people Please consult Wincor Nixdorf...

Страница 71: ...ped Sub miniature ESD Electronically Sensitive Devices HDD Hard Disk Drive IEC International Electrotechnical Commission ISO International Organization for Standardization LAN Local Area Network LED Light Emitting Diode PEN Protective Earth Neutral Conductor RAM Random Access Memory SSD Solid State Disk flash medium TN S Terre Neutre Separé UL Underwriters Laboratory standards USB Universal Serial...

Страница 72: ......

Страница 73: ...Wincor Nixdorf Pte Ltd 151 Lorong Chuan New Tech Park 05 01A B Singapore 556741 Order No 01750259126C ...

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