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20
6. Troubleshooting
NO.
Malfunction
Possible Causes
Solutions
4
WINBOT moves in
an irregular pattern
during cleaning.
There is too much dirt and debris
on the window.
A. Spray additional Cleaning Solution
on the Cleaning Pad.
B. Clean the Driving Treads as
described in section 4.
C. Replace the Cleaning Pad and
restart the cleaning cycle.
D. Use the Remote Control to control
the cleaning by pressing Direction
Buttons.
E. Clean the window by hand first
and use WINBOT for regular cleaning
after that.
* WINBOT is intended to be used for
maintenance cleaning on common
windows. The product is NOT
designed to replace heavy duty or first
time cleaning.
5
WINBOT is stuck
with Indicator Light
flashing, and cannot
move, be controlled
by the Remote
Control, or be reset
by pressing RESET.
Insufficient suction or Edge
Detection Sensor signal abnormity.
A. Press the RESET Button on the
Remote Control.
B. If WINBOT does not Reset, it
must be placed in Manual Override
Mode. Hold the RESET Button on
the Remote Control until the Status
Indicator Light glows a continuous
RED. In Manual Override Mode,
the Direction Control Buttons on the
Remote Control are activated. Use
the Direction Control Buttons to move
WINBOT to a position away from
edges and where you can safely
reach it. Remove WINBOT from the
window and power OFF. Power ON
and restart.
*When using the Manual Override
Mode, do not leave WINBOT attached
to the glass.
C. If the problem persists, please
contact Customer Service.
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