WARRANTY
YOUR WILTSHIRE BAR-B BARBECUE IS COVERED BY A MANUFACTURERS WARRANTY FOR 2 YEARS FROM THE DATE OF PURCHASE.
Please keep your purchase receipt in a safe place. It is also a good idea to note the serial number (located on the rating label on the side of the firebox) on your receipt.
Thankyou for purchasing one of our quality Wiltshire BAR-B BBQs.
YOUR WILTSHIRE BAR-B BBQ IS COVERED AGAINST DEFECTS FOR A PERIOD OF 2 YEARS FOR PARTS AND LABOUR, REPAIR OR REPLACEMENT.
THIS WARRANTY EXCLUDES SURFACE RUST AND DAMAGE CAUSED BY ABUSE OR NEGLECT.
The warranty for Australia is given by McPherson's Consumer Products Pty Ltd
105 Vanessa Street, Kingsgrove, NSW 2208.
The warranty for New Zealand is given by McPherson's Consumer Products (NZ) Limited
30 Highbrook Drive, East Tamaki, Auckland 2013.
Any claim under this warranty must be made within 2 years of the date of purchase of the product. Proof of purchase must be presented.
For Australian Customers
To make a claim under the warranty please contact:
Australia - 1800 651 146
This warranty is provided in addition to the other rights and remedies you may have under law: our goods come with guarantees that cannot be excluded under
Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
For New Zealand Customers
To make a claim under the warranty please contact:
New Zealand - 0800 182 022
To make a claim under the warranty please contact the store where the barbecue was purchased.
This warranty is provided in addition to the other rights and remedies of the Consumer Guarantees act 1993.
Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.
Please thoroughly read conditions of warranty.
CONDITIONS OF THE WARRANTY
• The appliance must be operated and maintained in accordance .
with the instructions supplied in the operating manual.
• Any repair does not extend the warranty period.
• Use of any parts other than original Wiltshire BAR-B parts will void
this warranty.
INSTALLATION CONDITIONS
• All installations must conform to the applicable Gas, Electrical and
Building standards as laid down by the local codes for the state
or region.
• If the appliance is changed to natural gas (if applicable). It must be
converted and installed by a licensed gas fitter.
WHAT IS NOT COVERED IN THE WARRANTY
• Removal or re-installation costs. This warranty does not cover costs
for transit, nor in home service.
• Liability will only be accepted for loss or damage during transit if at the
time the product was being transported by Wiltshire BAR-B or a
Wiltshire BAR-B approved contractor.
• Lack of maintenance, abuse, neglect, misuse, accidental or improper
installation of this appliance.
• Scratches, dents, corrosion or discolouration caused by heat, abrasive
chemical cleaners or chipping of porcelain enamel parts.
• Corrosion or damage caused by exposure to the elements such as
insects, weather, hail or grease and fat fires.
• Rusting of cast iron plates, grills and burners.
• Cleaning and wear and tear; service calls of this nature are chargeable.
• Commercial use of the product.
• Unauthorized repairs or modifications during the warranty period.
• Glass breakage due to misuse or overheating.
• Consumable items, example - batteries.
RECORD THE FOLLOWING INFORMATION
Attach the copy of the purchase receipt here:
Date of Purchase......................................
Purchased From.......................................
Location...................................................
Model Name and Number........................
Serial Number...........................................
Receipt Number........................................
Note: The serial number is located on the rating label on the side of
the firebox.
FOR TECHNICAL ASSISTANCE
For Australian customers
If you experience any technical issues with your Wiltshire BAR-B BBQ, in
the first instance review the instruction manual or contact the warranty
service agent below.
For New Zealand customers
If you experience any technical issues with your Wiltshire BAR-B BBQ, in
the first instance review the instruction manual or contact the warranty
service agent below.
FOR WARRANTY CLAIMS AND SPARE PARTS
Australian customers
McPherson's Consumer Products Pty Ltd
105 Vanessa Street, Kingsgrove, NSW 2208.
New Zealand customers
McPherson's Consumer Products (NZ) Limited
30 Highbrook Drive, East Tamaki, Auckland 2013.
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