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Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
the Signal Booster by unplugging and plugging it back in . If after separating
the antennas your coverage area is still too small, contact Wilson Electronics
Technical Support Team for assistance .
4. BLINKING ORANGE & RED
If one or more of the lights on the Signal Booster are blinking orange and
red, this indicates that the Signal Booster is experiencing extreme receiver
overload and has shutoff . The Outside Antenna must be turned away from the
cell tower until the light is no longer flashing orange and red . Contact Wilson
Electronics Technical Support Team for assistance .
5. BLINKING RED
If one or more of the lights on the Signal Booster are blinking red, this means
that the Signal Booster has shutoff due to close proximity to the mobile device .
Increase the distance between the mobile device and the Inside Antenna
until the light is no longer flashing red . Contact Wilson Electronics Technical
Support Team for assistance .
6. LIGHT OFF
If one or more of the lights on the Signal Booster are off, this means that the
gain has been turned all the way down and the band is in Power Save Mode .
Increase the gain until the light turns on . If there are bands that are not being
used in the local coverage area, we recommend turning these frequencies off .
This will reduce enegy consumption .
Note:
When gain knobs are reduced to zero, a brief orange and red blinking can
occur.
Note:
The Outside Antenna needs to be pointed at the cell tower with its back
facing towards the Inside Antenna (refer to Figures 1 & 2 on page 10).
Without proper orientation of the antennas, you will not be able to get the
maximum gain from the Signal Booster.
Note:
If the antennas cannot be sufficiently separated, the Signal Booster will have
to operate with reduced performance by decreasing the Gain until a green
light is obtained.