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 10.2  Acknowledging errors

CAUTION!

  Material damage!

Only acknowledge defect when they have been 
remedied.

• Only skilled technicians are allowed to remedy the 

defect.

• If in doubt, contact the manufacturer.

•  In the event of an error, the error page is dis-

played instead of the status page.

To acknowledge, proceed as follows.

•  Press the Red button.

It appears on the display:

• The menu number <6.0.0.0> .

• The defect number and the maximum number 

over 24 hours of the concerned defect (example: 
1/6).

• The remaining time before auto reset of the de-

fect, in seconds.

• Wait for the auto reset time.

A timer runs within the system. The remaining 
time (in seconds) is displayed until the error is 
automatically acknowledged.

•  When the maximum number of the defect is 

reached and the last timer has elapsed, press the 
encoder to acknowledge.

The system returns to the status page.

NOTE:  When there is a time before considering of 
the defect, after signalling (example: 300s), the 
defect must always be manually acknowledged.
The auto reset timer is inactive and “- - -” is 
displayed.

Example of error 
page.

Example of status 
page

E110

immediate

immediate Immediate if defect

deleted

no limit Loss of synchronization

The pump restarts automatically

0s

E111

~5s

300s

Immediate if defect

deleted

6

The motor currents exceeds

the limit of the maximum

converter output current

Density and/or viscosity of the 

conveyed fluid exceed pump limits. 

Check if the pump is not obstructed 

by particles

0s

E112

immediate

immediate Immediate if defect

deleted

no limit Motor speed exceeds 120% of 

the rated speed

Regulation to normal motor limits

0s

E119

immediate

immediate Immediate if defect

deleted

no limit

The pump tried to start

without success while it

veers

Check the tightness of the non-re-

turn valve

0s

Helix EXCEL Complete  - Installation  and operation manual  (Version 1  11012019)

Содержание Helix EXCEL Complete

Страница 1: ...Pioneering for You Wilo Helix EXCEL Complete Wilo Helix EXCEL Complete November 2019 Installation and operation manual...

Страница 2: ...Fig 1...

Страница 3: ...Fig 2...

Страница 4: ...Fig 3 Fig 4 1 Fig A1...

Страница 5: ...2 3 4 5 6 7 7 Fig A2 Fig A3...

Страница 6: ...Fig A4 6 5 Fig A5 Fig A6...

Страница 7: ...7 en Installation and operating instructions 8...

Страница 8: ...iate qualification for this work 2 3 Risks incurred by failure to comply with the safety instructions Failure to comply with the safety instructions could result in personal injury or damage to the pu...

Страница 9: ...in stainless steel 304 2 pump casing in stainless steel 316L hydraulic in stainless steel 316L 3 pump casing in cast iron GJL 250 hydraulic in stainless steel 304 A3 ANSI flanges 300 lb E O rings EPDM...

Страница 10: ...ertical high pressure non self priming pumps with inline connection based on multistage design Helix EXCEL pumps combine use of both high efficiency hydraulics and electronically commu tated motors Al...

Страница 11: ...r liftinglugs theseareonlydesignedtoliftthemotor alone The motor is provided with condensate hole under the motor filled in factory by caps to guarantee the IP55 protection For use in envi ronments wh...

Страница 12: ...NOTE If you have to install a differential cir cuit breaker for users protection it must have a delay effect Adjust it according to the current mentioned on the pump identification sticker NOTE This p...

Страница 13: ...d on off via the external potential free contact In systems with a high switching frequency 20 switch ons offs day switching on off is to be done via ext off SBM Available transfer relay In normal ope...

Страница 14: ...t terminal installation The external control allows for the enabling disabling of the pump via the free contact To disable this control a ju mper must be placed between terminals 3 and 4 Example Float...

Страница 15: ...ut via red button or infrared module IR Stick Regulation through a sensor temperature flow 2 wires 20mA 10V 24V 3 wires 20mA 10V 0V 24V Setpoint determined via external source IN External control Exte...

Страница 16: ...t earth connection of the pump and installa tion IN1 Input signal in Constant pressure Variable pressure and P I D control mode 100 Sensor signal 4 20mA 0 2 4 20 Input current mA Value in of the range...

Страница 17: ...external frequency control in Speed control mode 100 30 30 External Signal 0 20mA 0 2 4 6 10 20 Input current mA Frequency of the converter Area where converter stops Minimum run speed 100 External S...

Страница 18: ...hten the air bleed screw when air escapes at the air bleed screw and the pumped liquid flows 6a WARNING When the pumped liquid is hot and the pressure high the stream escaping at the air bleed screw m...

Страница 19: ...wise and when counterclockwise Pressing the red button confirms the selection DIP Switches The frequency converter is equipped with a DIP Switch terminal Switch 1 is the Service Switch On indicates SE...

Страница 20: ...to material da mage on the pump or installation Settings in SERVICE mode should only be made during commissioning and only by skilled technicians Symbol Description When the arrow appears Pressing the...

Страница 21: ...asic menus in normal operation Switch1 OFF in OPERATION position Setting point Controle type Information Service Acknowledge Errors Pump Appears when an error is actived Helix EXCEL Complete Installat...

Страница 22: ...s Comsuption Run time counter SSM relay Pump name User controller software version Motor controller software version SBM relay ext off Actual values Pressure or Not shown when speed control is active...

Страница 23: ...ng of the 3 operating modes Fig A10 Speed control Constant pressure Variable pressure P I D control After setting put the switch 1 on OFF position Fig A1 ref 1 Expert Mode Press the Red button and hol...

Страница 24: ...put IN1 Selection of the signal type External setpoint input IN2 desactivated Selection OFF External setpoint input IN2 desactivated Selection OFF External setpoint input IN2 activated Selection ON Ex...

Страница 25: ...disable Not shown when PID Control is active Only shown when PID Control is active Sensor range Selection of signal type Selection Selection parameters P Selection parameters I Selection parameters D...

Страница 26: ...ired by the pump The accuracy of the sensor shall be 1 and it is used between 30 and 100 of the measuring scale range The tank must have a minimum vo lume of 8L For the starting up we recommend a pres...

Страница 27: ...p delivers unevenly Air in pump Evacuate the air in the pump check that the suction pipe is airtight If required start the pump 20 30s open the air bleed screw in order to move air away close the air...

Страница 28: ...stops the relay is deactiveted Information is given to the control box regarding the availability of the pump even temporarily State 2 Run transfer relay The relay is activated when the pump runs Stat...

Страница 29: ...k the tightness of the foot valve 300s E020 5s immediate 300s 6 Excessive motor heat Clean the cooling ribs of the motor 300s Ambient temperature higher than 104 F 40 C Themotorisforeseentorunatanambi...

Страница 30: ...The system returns to the status page NOTE When there is a time before considering of the defect after signalling example 300s the defect must always be manually acknowledged The auto reset timer is...

Страница 31: ...ge to the environment and dangers to your personal health NOTICE Disposal in domestic waste is forbid den This symbol can appear on the product the pac kaging or the accompanying documentation It mean...

Страница 32: ...neering for You WILO USA LLC 9550 W Higgins Rd 300 Rosemont IL 60018 USA P 888 945 6872 F 888 945 6873 WILO Canada Inc Bay 7 2915 10th Ave N E Calgary Alberta T2A 5L4 CANADA P 403 276 9456 F 403 277 9...

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