Installation Guide & User Manual
PhoneMax
®
Model TEL 030
Williams Sound
®
Helping People Hear
12
In Case Of Difficulty
Can answer calls but cannot make them
The pulse/tone switch is set in the wrong position. Change it
to pulse mode.
No dial tone when you pick-up handset
There are a number of potential causes to this problem:
1. Cords on handset or phone are not plugged into jacks.
Make sure connectors are plugged in securely.
2. The cord could be damaged. If so, replace the cord.
3. The wall jack could be improperly wired. Check the wall
jack for proper wiring.
4. Your phone line could be out of order. Contact your local
phone company.
Can make calls, but phone doesn’t ring for incoming calls.
There are a number of potential causes to this problem:
1. The handset may not be placed properly on the base.
Make sure it is resting properly on the base.
2. The Ringer Volume Control may be set to OFF. Adjust the
switch to LO or HI. (The flashing ring indicator always indi-
cates a call being received.)
3. Too many phones or phone devices may be connected to
the same line. If so, remove other phones or devices from
line.
4. Your older extension phone may cause the PhoneMax to
cut off. If so, install Williams Sound’s optional Equalizer
Phone Accessory (TEL 007) in the line to the older phone.
The Equalizer balances the amount of phone line current
drawn by older phones using the same line as the
Phonemax.