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LukWerks User Guide 

62 

Maintenance Problems 

Maintenance Problem 

Solution 

My CPU is pegged at 100% 

 

Test if Werks.exe is using the CPU by checking Task Manager (CRTL-ALT-DEL>Task 
Manager>Process Tab). 

 

If Werks is taking the CPU do one or more of the following: 

 

Reduce the number of live cameras you are viewing from the 6-camera view to the 4-
camera view, or from 4-camera view to 1-camera view. 

 

Reduce camera resolution from 640 x 480 to 320 x 240. 

Message “Password does not 
match password in powerline 
adapter” 

This usually occurs when you change the USB receiver attached to your PC or you 
change the PC used to run Werks. Follow these steps in either case:  

 

Enter your former password into the Old Password field. 

 

Enter your former password (recommended) into the New Password fields. 

 

Validate that you can now see your cameras. If not, follow the steps for the “I have 
forgotten my local LukWerks password” problem and solution. 

I have forgotten my local 
LukWerks password 

Follow these steps to reset your local LukWerks password: 
1.

 

Exit Werks from the task tray icon. 

2.

 

Click My Computer from the Start menu. 

3.

 

In the address field, enter the path: 

 

“C:\Documents and Settings\All Users\Application Data\WiLife\LukWerks”

 

4.

 

Select and delete the file 

Werks.ini

5.

 

Reset each camera by pressing the reset button on the bottom of the camera with a 
paperclip while the camera is powered. 

6.

 

Restart Werks. Werks will prompt you for a new password. 

7.

 

From Werks, enter Setup>Advanced and click the Add New cameras button. 

8.

 

You are now back up and running. 

A friend gave me a camera 
and I do not know its 
password 

Remember that passwords are stored in the camera’s power supply, not the camera. If 
you get a new camera & power supply from a friend or from eBay you will need to reset 
the password before installing the camera. Follow these steps to clear the old password: 

1.

 

Power-up your camera by plugging in the power supply and connecting the camera 

using the Ethernet cable. 

2.

 

Wait until the camera’s green status lights are flashing 

3.

 

While the camera is on, reset the camera by gently pressing a paperclip against the 

reset button hidden below the small hole next to the camera’s Ethernet connector. 

4.

 

Follow the steps in this manual for adding a new camera. 

Содержание LukWerks

Страница 1: ...1 User Guide Digital Video Surveillance System V 1 6 Nov 2006...

Страница 2: ...2000 are trademarks of Microsoft Corporation All other product or service names are the property of their respective owners Portions of the WiLife hardware and software have pending patents No part of...

Страница 3: ...7 Main Feature Buttons 17 Live View 18 Inspect the Video Windows 18 Choose a Multiple Camera View 18 Use the Camera Activity Panel 18 Enable and Disable Alerts 19 Switch Cameras On and Off 19 Open the...

Страница 4: ...Create Cell Phone Alerts 36 Remove Email Addresses 36 Remote Viewing Setup 36 Verify System Requirements 37 Remote Viewing Using Cell Phones Handhelds 37 Set Up Remote Viewing 39 Advanced Options 41 R...

Страница 5: ...tal Access and Web Mail 84 EarthLink 5 0 84 HotMail 84 Yahoo Mail 85 GMail 85 Microsoft Outlook 2003 85 Microsoft Outlook Express 6 85 Eudora 85 Mozilla Thunderbird 1 5 85 Opera M2 86 SPECIFICATIONS 8...

Страница 6: ......

Страница 7: ...video over the Internet or on Smart Phones The ability to customize camera settings is the highlight of the Werks application Setup controls allow you to view and modify settings for cameras motion de...

Страница 8: ...eart of each Luk Camera is an imbedded computer that actively encodes adjusts and manages your video feed Luk Cameras are the smartest surveillance cameras available Because our cameras are so powerfu...

Страница 9: ...deo clips by removing the oldest clips With the default camera settings a typical home system with four cameras will use approximately 2GB of disk space per week 4 Anywhere Anytime Access Werks couple...

Страница 10: ...ther existing Luk Cameras It is unique however from other Luk Cameras because it is weatherproof The Outdoor Camera provides the same basic benefits of all Luk Cameras including easy installation plug...

Страница 11: ...points into the house If you screw the suction cup onto the front of the camera the camera s lens can be directed to monitor a zone outside of the house DESKTOP MOUNT BASE The Desktop Mount Base inclu...

Страница 12: ...and its comprehensive set of configuration options Here you will learn how to setup Setting Application Options cameras motion detection video capture email alerts remote viewing and other options Tr...

Страница 13: ...ements for systems running cameras using the default QVGA 320 x 240 settings Running your cameras in the higher VGA 640 x 480 mode requires additional CPU Number of Cameras Requirement 1 2 3 4 5 6 CPU...

Страница 14: ...Cable 8 ft Luk Outdoor Camera Power cord plug Cable Suction Cup Post Overhang Wall Mount Window Decals Installation Procedures The following procedures assume that you verified that all of the compone...

Страница 15: ...icking on the I agree radio button followed by the INSTALL button The system downloads NET Framework in preparation to moving on with the installation process A status bar displays allowing you to vie...

Страница 16: ...et disk usage options Create a remote viewing account Test your system configuration Connect the USB adapter and camera s Name your camera s Click Next to begin the Setup Wizard SET DISK USAGE OPTIONS...

Страница 17: ...US ABOUT YOUR SYSTEM This screen allows you to specify the number of cameras you are putting on the system with this install and how they are connected to the computer i e via a WiLife USB Adapter Oth...

Страница 18: ...very small drop of vegetable or olive oil on the under side of the cup before applying it to the window This increases the suction power of the cup CAUTION The Luk camera should be mounted indoors or...

Страница 19: ...you must review the Norton Internet Security by Symantec section of the chapter Configuring your PC Firewall Simply accepting the automated prompts may be insufficient If you are running Windows XP S...

Страница 20: ...e the suction power of the cup spread a small drop of vegetable or olive oil on the underside of the cup before applying it to the window Note 2 When mounting an Outdoor camera install in a nearby ele...

Страница 21: ...near your computer The Luk Cameras have two components that allow you to adjust the camera s viewpoint and focus the camera eyeball and the lens On the back panel you will notice an adjustable eyebal...

Страница 22: ...LukWerks User Guide 16...

Страница 23: ...and the main feature buttons Setup Live Search and WILIFE appear in both the Live and Search Views Title Bar Controls The Werks Title Bar in the upper right corner of the application lets you view Hel...

Страница 24: ...le camera quad camera and six camera Video feeds are tiled and sized to fit in the available display area Quickly switch between multi and single camera views by clicking on the video window Use the C...

Страница 25: ...the button reads On the camera is operating normally When the button reads Off the camera video feed is disabled until you click the button again Open the Video Context Menus Werks provides quick acce...

Страница 26: ...uld display in the upper left corner camera 2 would display in the upper right corner camera 3 would display in the lower left corner and camera 4 in the lower right corner In Live mode in the 4 or 6...

Страница 27: ...ovides fast access to recorded video segments using the mouse or keyboard The Playback Navigation window consists of the following components Window Timescale Date Time Header and the navigation windo...

Страница 28: ...want to playback Then release the mouse button Notes You may also click anywhere on the navigation window and the red time line will go directly to that spot Use CTRL f and CTRL g to step forward and...

Страница 29: ...of this feature CHANGE REVIEW DATE In Search mode the Calendar is on the right side of the display The current day is circled in red Days in which video segments were recorded appear bold You can cli...

Страница 30: ...L or CTRL F NEXT SEGMENT Move cursor to start of next later recorded segment SHIFT or SLIDE CHART EARLIER Slide chart to earlier time SHIFT or SLIDE CHART LATER Slide time chart to later time CTRL SHI...

Страница 31: ...ndow Next right click on the video window to reveal the playback context menu and choose the Print Current Frame Save Current Frame or Save Current Segment option If printing you will be asked which p...

Страница 32: ...lick on the email address you want to delete so that it is highlighted 2 Click the Remove button The email address is removed from the list of email recipients Remote Viewing with My LukWerks With My...

Страница 33: ...h between Background and Full Screen From the full screen view you can tell Werks to run in Background Mode using one of two methods 1 Click the close box in the upper right hand corner of the screen...

Страница 34: ...cameras network and system Werks Setup Tabs Setup is divided into five tabs Camera Recording Email Remote and Advanced To further introduce you to these tabs here is a table that describes each one Ta...

Страница 35: ...p image vertically when camera is mounted upside down Mirror Image Check to flip image horizontally like a mirror Advanced Options Set advanced options for the camera See the Advanced Options topic be...

Страница 36: ...Werks retains the settings of the camera password name position etc allowing you to move your camera to other needed locations around your home or office In all Werks anticipates that you will return...

Страница 37: ...te all motion detection zones for the selected camera Clear Selected Zone After clicking within one of the detection zone click this button to delete the chosen zone You can also simply press the Dele...

Страница 38: ...16 motion zones per camera Set Motion Detection Sensitivity Setup Recording Motion Detection section Sensitivity Slider Use the Sensitivity slider on the Setup Recording tab to adjust the level of mot...

Страница 39: ...New Recording Schedule Setup Recording SCHEDULE RECORDING TIME button Create a new recording schedule to turn on continuous recording for a specified time period or to turn off all recording You creat...

Страница 40: ...e on the drive Werks is using to store video files Max Allocation The max amount of space you allow to Werks for storing video files The number is in megabytes The gray calculations shows the percent...

Страница 41: ...e or send a frame of the captured video Enable Email Alerts Check to turn on email alerts for the selected camera Uncheck to turn the alerts off Minimum Motion Set the minimum length of motion necessa...

Страница 42: ...email messages The trick is determining the email address for your phone The typical format for these email addresses is yourprovidersaddress com where is your cell phone number Here are a few example...

Страница 43: ...100 MB for program and a minimum of 500 MB for video recording Operating System Microsoft Windows 2000 Microsoft Windows XP Home Edition XP Professional or XP Media Center Edition USB One free USB 1...

Страница 44: ...ife com register site where you create your My LukWerks account Email Enter your My LukWerks account name which is also the email address you use when creating your My LukWerks account Password Your s...

Страница 45: ...at least 7 characters one of them being a number Punctuation characters are allowed Confirm Password Re enter the password that you entered in the Password field Security Question Create a security qu...

Страница 46: ...g No The standard remote viewing functionality is a free service Is there a time limit for viewing video It depends on your Internet capability and firewall settings LukWerks automatically determines...

Страница 47: ...set a time that Werks automatically restarts This may be helpful if you are running on a machine with limited memory Rebuild Video List Rebuild Video List compares the Werks Video database with the av...

Страница 48: ...ally through the WiLife USB Adapter However if it is connected through a different HomePlug powerline interface or a standard network LAN in your home select those options 4 Click Next The Plug In You...

Страница 49: ...been discovered will display with active LED marks Un discovered cameras will display with gray LEDs 7 When Werks has successfully found the number of cameras you told it to look for it will display...

Страница 50: ...Setting System Options LukWerks User Guide 44 When you have completed the wizard the last screen of the Wizard displays Click Finish to close...

Страница 51: ...on the REDISCOVER button A popup message displays 4 Click YES if you wish the system to rediscover the cameras Click NO to exit out of the procedure without rediscovering the cameras Set or Change You...

Страница 52: ...re file using the Browse button 5 Click the UPDATE FIRMWARE button and wait for the process to complete You should note that each time Werks starts up it automatically checks the firmware versions on...

Страница 53: ...ong time 3 Each camera will indicate the recommended action to be taken for the files associated with that camera Most commonly it simply indicates that No Action is required If some problems have bee...

Страница 54: ...amera object to associate with these orphan video files This function allows you to create a camera object even if the physical camera which captured those files is no longer in your Werks system To u...

Страница 55: ...direct the video feed through WiLife s network to you We call this mode Relayed Mode In this mode there is a three minute time limit If Werks finds a direct path you are connected via Direct Mode In...

Страница 56: ...e iv Using the viewing window v Viewing video in compatibility or robust mode LOGGING INTO MY LUKWERKS 1 Go to www lukwerks com and click on the My LukWerks menu option The Please Log In page displays...

Страница 57: ...wing the video feed from all of your cameras the viewing panel will be divided up into squares each square displaying the video feed for one of the cameras The illustration below shows what the viewin...

Страница 58: ...ra links and a status bar Here are some additional notes about the features and options on the screen Components of the Viewing Window X Name of the location of cameras Y List of cameras set up at thi...

Страница 59: ...irewall or router documentation for complete instructions about manually configuring ports If you are using Relayed Mode you do not have the option to switch to Direct Mode Mobile devices will always...

Страница 60: ...ord you must change the password in the Werks Software Setup Remote tab screen If you do not change the password on the Remote tab screen in Werks then the Remote Viewing process will not recognize yo...

Страница 61: ...moving a location and or cameras from Remote Viewing Here are some descriptions of the information and options available on this screen Column Name Description Mark this checkbox when you want to remo...

Страница 62: ...n click the REMOVE CHECKED button d To remove one or more cameras click the checkbox next to the cameras you wish to remove and then click the REMOVE CHECKED button Note Cameras that you don t want to...

Страница 63: ...ds FIRST TIME PDA VIEWING If you are logging into My LukWerks for the first time you will see the landing page The landing page has three options Login link My LukWerks button Live Demo button Hint Cl...

Страница 64: ...ting to the Werks system With handheld devices there is a time limit of 3 viewing minutes When the time expires you are welcome to reconnect and view video again For some handheld devices you will see...

Страница 65: ...wer Verify that the camera power supply and the USB receiver are plugged directly into a power outlet and not a power strip or UPS Ensure the Ethernet cable between the camera and power supply is secu...

Страница 66: ...umber of motion zones My camera is not following my recording schedule Ensure the camera ON OFF button on the main screen is ON Verify that your computer clock is correct Check your recording schedule...

Страница 67: ...r outlet near your PC See the section on Focusing and Aiming the Camera in the Getting Started chapter of this documentation for more information Change the image resolution from QVGA 320 x 240 to VGA...

Страница 68: ...ord 1 Exit Werks from the task tray icon 2 Click My Computer from the Start menu 3 In the address field enter the path C Documents and Settings All Users Application Data WiLife LukWerks 4 Select and...

Страница 69: ...applications running on your computer Run virus and spyware detection software to ensure your computer is clean My camera is not recording motion Werks uses two methods to record video Camera Motion D...

Страница 70: ...mmunicating with the power supply only and quickly when sending data to the Werks application POWER SUPPLY STATUS LIGHTS There are five status lights on the Luk Camera power supply LED Description Top...

Страница 71: ...fferent form of network firewall They work to protect individuals and computers from accessing potentially objectionable materials These filters capture internet requests and either block or allow the...

Страница 72: ...tomatically provide you with a Windows Security Alert asking you whether you want to block Werks You should always choose UNBLOCK when the program name is Werks and the publisher is WiLife ENABLE WERK...

Страница 73: ...erks in the Programs and Services list rare you will need to choose Add Program and find Werks either in the list of programs or Browse to it at C Program Files LukWerks Werks exe From the Edit a Prog...

Страница 74: ...block Werks 1 Run Werks to allow Norton to display Program Control dialog If Norton displays the Program Control dialog choose Permit Always In any case continue to the next steps Open Norton Internet...

Страница 75: ...he GENERAL button On the General Rules Screen scroll down to the rule UPNP Port 1900 Block Rule Click on the Modify button and change the rule from Block to Permit Leave the rule checked and then clic...

Страница 76: ...OK Norton Internet Security will also recognize that Werks is attempting to access the Internet It will prompt you with this Program Alert Leave the setting as Allow always and click OK Validate the...

Страница 77: ...list rare you will need to click the Add button On the program dialog enter the file name c Program Files LukWerks werks exe and click Open Now repeat the previous step You have now successfully confi...

Страница 78: ...ll Werks Version 1 5 Even if you have set AntiVirus to allow Werks AntiVirus still blocks that traffic These instructions assist you in temporarily disabling Worm Protection until the Luk Cameras have...

Страница 79: ...ave set AntiVirus to allow Werks AntiVirus still blocks that traffic These instructions assist you in temporarily disabling Worm Protection until the Luk Cameras have received an address Note This wil...

Страница 80: ...4 Click OK Werks only needs the feature turned off temporarily 5 In the Werks Software open the Setup program click on the Advanced tab and click on the Find My Cameras button Follow the instructions...

Страница 81: ...with the operation of LukWerks ENABLE WERKS AUTOMATICALLY When you first start Werks Zone Alarm will automatically provide you with a ZoneAlarm Security Alert asking you whether you want to block Wer...

Страница 82: ...s a program you will need to click the ADD button to manually add Werks to the list In the Add Program dialog enter the path to Werks which by default is C Program File LukWerks Werks exe Click OPEN a...

Страница 83: ...st start Werks McAfee Firewall will automatically provide you with a security notice asking you whether you want to Grant or Block Internet access You should always choose GRANT ACCESS when the progra...

Страница 84: ...d and click Open Finally you can confirm that Werks is in the Internet Applications list and marked as Allow Full Access along with other networked applications You have now successfully configured Mc...

Страница 85: ...in order to unblock traffic Unlike most firewalls BlackICE does NOT automatically prompt users for permission to allow Werks to access the cameras and Internet ENABLE WERKS WITH BLACKICE UI If you hav...

Страница 86: ...dialogs You have now successfully configured BlackICE but remember that you may have more than one firewall application running on your PC You need to disable or configure each one 6 Finally you will...

Страница 87: ...se lines ACCEPT 169 254 0 0 169 254 255 255 0 65536 UPnP 2005 10 05 02 44 06 PERPETUAL 2000 unknown ACCEPT 172 29 0 0 172 29 255 255 0 65536 UPnP 2005 10 05 02 44 06 PERPETUAL 2000 unknown 3 Save and...

Страница 88: ...ou placed Werks on the Allow List If Werks is not displaying video follow these instructions to resolve it 1 Open the Windows Live OneCare system The Common Tasks screen displays as shown in this grap...

Страница 89: ...the Ports and Protocols tab 5 In the Ports and Protocols section locate the Universal Plug and Play Xbox 360 UDP 1900 checkbox and select it so that it is marked Then hit the Apply button The video f...

Страница 90: ...spam by opening either folder clicking in the checkbox next to the alert message and going to the Checked Items dropdown field and selecting the option Move to Inbox Add Contact EarthLink 5 0 EarthLin...

Страница 91: ...s alert messages or to add a sender to your Safe Senders List right click on an alert message Click either Add Sender to Safe Senders List Microsoft Outlook Express 6 Outlook Express 6 does not have b...

Страница 92: ...ouble click on Spam To get a LukWerks alert message out of this folder right click on the alert message and then select the Not Spam option You can also highlight the message and then select the Not S...

Страница 93: ...Home Edition XP Professional or XP Media Center Edition USB One free USB 1 1 or 2 0 port 2 0 recommended Media Player Microsoft Windows Media Player 9 or later Other CD ROM drive for installation Mini...

Страница 94: ...Media Video 9 Onboard Image Processing Motion detection up to 16 zones Auto brightness Resolution Selectable 320 X 240 or 640 X 480 pixels Frame Rate Selectable 5 10 or 15 frames second Bit Rate Selec...

Страница 95: ...810e Camera OUTDOOR CAMERA FEATURES Processing Power 400 MHz DSP Onboard Image Encoding Windows Media Video 9 Onboard Image Processing Motion detection up to 16 zones Auto brightness Resolution Select...

Страница 96: ...rks uses powerful power line networking technology to allow users to easily install and setup your surveillance system Networking specification HomePlug Power line 1 0 Data Rate 14 Mbps maximum 5 Mbps...

Страница 97: ...le Drill Size Pilot Hole Depth Softwood 1 6 mm 1 16 1 2 cm 1 2 0 Hardwood 2 0 mm 5 64 1 2 cm 1 2 Wallboard use anchor 5 0 mm 3 16 2 3 cm 7 8 Pre drill pilot holes before securing the camera to the sur...

Страница 98: ...with the following conditions You shall not alter or modify the Software or create a new installer for the Software You shall not copy the Software except as described below for backup purposes You sh...

Страница 99: ...OM THE USE OR INABILITY TO USE ITS PRODUCTS IN LIEU OF A SECURITY SYSTEM THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE IS WITH YOU 7 LIMITATION OF LIABILITY TO THE FULL EXTENT...

Страница 100: ...ICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IF WILIFE CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WA...

Страница 101: ...arranty service If the product is still not functioning properly after making use of these resources access the online website www lukwerks com support for instructions on how to obtain warranty servi...

Страница 102: ...the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that which the receiver is connected Consult the dealer or an experienced radio TV tech...

Страница 103: ...tance Unplug the system from the wall outlet and refer servicing to a qualified service facility under the following conditions When the AC plug is damaged If liquid has been spilled into the system I...

Страница 104: ...between the Luk camera power supply and the LukWerks HomePlug USB Bridge and the wall plug potentially shorting out the AC power and causing a fire If the case of any LukWerks equipment becomes open c...

Страница 105: ...ity While this equipment has been designed to minimize performance degradation due to effects of static electricity please use the following procedures when handling this equipment Do not wear clothin...

Страница 106: ...our specific electrical wiring topology please consult a licensed electrician If your HomePlug USB Bridge is unable to connect to a Luk Camera or if camera performance is unsatisfactory try moving the...

Страница 107: ...L kWerks User Guide 101...

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