TROUBLESHOOTING
If one of the following problems occurs, please check below before calling
customer service.
Problem Possible
Cause
Solution
The unit doesn't
operate
Has the power cable been
disconnected?
Plug the power cable into the outlet.
Is the tank full indicator
lamp flashing? (The tank is
full or in a wrong position.)
Empty the water from the drainage
tank and then replace.
Is the temperature of the
room above 35
℃
or below
5
℃
?
The protection device is
activated and the unit
cannot be started.
The dehumidifying
function doesn't work
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the dehumidifier".
Is the intake duct or
discharge duct obstructed?
Remove the obstruction from the
discharge duct or intake duct.
No air is discharged
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the dehumidifier".
Operation is noisy
Is the unit tilted or
unsteady?
Move the unit to a firm, solid
location.
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the dehumidifier".
According to Waste of Electrical and Electronic Equipment (WEEE)
directive, WEEE should be separately collected and treated. If at any
time in future you need to dispose of this product please do NOT
dispose of this product with household waste. Please send this
product to WEEE collecting points where available.
