Monitoring of colleagues and features
Monitoring of colleagues statuses is possible directly from the Phonebook.
Feature keys/BLF and Memory keys can be set up for monitoring of users/features.
WP480 has 3 Feature keys/BLF while WP490 has 8 Feature keys/BLF and 10 Memory Keys, which can be
used for these purposes.
BLF keys are set up via Collaboration (Settings > Function Keys) or WMS and allow you to monitor
features/colleagues and to perform different actions.
The list of the features that can be added for monitoring:
Colleague
●
Monitor the activity status
●
Press to call
●
Press to pick up a ringing call
Line
●
Shows the actual status of the line
●
Press to use the line
●
Press to answer a call or to resume a call from hold
Speed Dial
●
Press to call
Trunk
●
Monitor the status of a trunk*
●
Press to use this trunk
*except for SIP trunks
Timetable / Switch / 3 state switch
●
Monitor the status of a timetable / switch
●
Press to change the status
Group pick up
●
Press to pick up a ringing call of a user from your ACL group
*Note: feature works for users registered to the same PBX
Call group status
●
Monitor if there is an incoming call to call group
●
Press to pick up a ringing call
Dial call group
●
Press to dial a call group
Send DTMF
●
Press to send DTMF
Wildix WP4X0 2015 Phone - User Guide / 7
