Maintenance and Troubleshooting
Lamp Replacement
Unplug the fixture. Remove any accessories from the front. Make sure the fixture is cool to the touch before
removing the front lens assembly cover. Unhook the clasps on either side of the fixture allowing the front lens
assembly cover to be removed and hang on the attached cable. Grasp the lamp in the center remove it by
pushing it gently to one side sliding the other end forward. Reverse this procedure to install the new lamp. After
installing gently rock the new lamp back and forth to insure the depressions on the ends of the lamp are firmly
seated on the posts of the sockets. If the lamp is not firmly seated arcing could occur melting both the socket
and lamp. Care should be taken not to touch the new lamp directly use a cloth or glove when handling if you
have touched the lamp it must be cleaned with alcohol to remove any oils and fingerprints prior to striking. For
maximum UV-A output always use Wildfire IronArc™ lamps, and change the lamp in your fixture every 1000
hours.
Cleaning
For best performance, the reflector, lamp and filter lens should be kept free of dirt and dust. At no time should
any cleaning chemicals or abrasives be used to clean any part of the fixture. Do not spray or apply any liquid
directly to any part of the fixture. Always unplug the unit before cleaning. For normal cleaning, a dry soft cloth
should be used to wipe any surface free from dust and light dirt. Cleaning the reflector will require that the lamp
be removed. Remove the lamp by following the instructions listed under lamp replacement above. Once the
lamp has been removed, gently wipe off the reflector using a soft dry cloth. In the event the reflector is heavily
soiled, lightly dampen the cloth with a mild window cleaning agent and wipe clean. The filter lens can be cleaned
in the same manner. The lamp should be cleaned with alcohol only.
Troubleshooting
Other than the lamp, there are no user serviceable parts in the fixture.
The fixture will not light
– Check to make sure there is power to the unit. Make sure the breaker switch on the
back of the fixture is pushed on. Check to see if the power indicator light on the back of the unit is lit. Unplug the
unit. Open the front lens cover and check to see if the unit has a lamp installed and that it is seated properly in
the sockets (see lamp replacement above). Check to see if the safety cutoff switch is making contact by closing
the lens cover and listening for a clicking sound. If the unit still is not lighting try replacing the lamp. If you have
checked all of the above and the fixture still won’t light contact Wildfire or your local distributor.
The fixture turns on and off
– Check to see that the lamp is seated properly in the sockets (see lamp
replacement above). If the lamp is seated properly and the fixture is still turning on and off the lamp may be bad
try replacing the lamp. If the fixture is still not working properly contact Wildfire or your local distributor.
The effect is not working anymore
– Try changing the lamp. The lamp in your Wildfire fixture is rated at 1000
hours. This does not necessarily mean that the lamp will “burn out” or not light after 1000 hours it may continue
to burn for much longer period of time however the amount of UV it produces will be reduced considerably
causing the effect to appear as though it isn’t working. Wildfire recommends for maximum effect to change the
lamp every 1000 hours.
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