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Implementation of the Warranty
If your product is faulty under normal conditions of use and maintenance, in order to
benefit from the present warranty, please contact the TINNO support center via our
website (
http://www.tinno.us
) or by calling (855) 945-6872. The TINNO support center
will then provide you with instructions on how to return the product for support under
warranty.
Warranty exclusions
TINNO USA INC. guarantees its products against material, design and manufacturing
defects. The Warranty does not apply in the following cases:
1.
Normal wears and tears of the product (including on camera lenses, batteries and
screens) requiring periodic repair and replacement.
2. Defects and damages due to negligence, to the product being used other
than in a normal and customary manner, to the noncompliance with the
recommendations of the TINNO’s user guide, to an accident, regardless of the
cause. Instructions for use and maintenance of the product can be found in the
TINNO’s user guide.
3.
The opening, unauthorized disassembly, modification being carried out or
repair of the product by the end user or by persons or by service providers not
approved by TINNO and/or with spare parts not approved by TINNO.
4. Use of the product with accessories, peripherals and other products whose type,
condition and/or standards do not meet the TINNO’s requirements.
5. Defects associated with the use or connection of the product to equipment or
software not approved by TINNO. Some defects may be caused by viruses due
to unauthorized access by yourself or by a third party service, computer systems,
other accounts or networks. This unauthorized access may take place through
hacking, misappropriation of passwords or various other means.
6. Defects and damage due to the exposure of the product to humidity, extreme
