47
IN CASE OF MALFUNCTION
Problem
Possible cause
Solution
The hearing aid
is completely
silent
The hearing aid is not
turned on
Make sure the battery
drawer is pushed all the
way upwards
The battery does not
work
Insert a new battery in
the hearing aid
The hearing aid
volume is not
powerful
enough
The battery is nearly ex-
hausted
Insert a new battery in
the hearing aid
Your ear is blocked by
earwax
Contact your ENT doctor/
physician
Your hearing may have
changed
Contact your hearing
care professional
The microphone open-
ings are blocked or par-
tially blocked by dirt
Contact your hearing
care professional for ad-
vice
9 514 0273 041 #02_m-19.indd 47
6/5/2015 4:17:58 PM