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33

IN CASE OF MALFUNCTION

Problem

Possible cause

Solution

The hearing
aid is com-
pletely silent

The hearing aid is
not turned on

Make sure the battery
drawer is pushed all the
way upwards

The battery does not
work

Insert a new battery in
the hearing aid

The hearing
aid volume is
not powerful
enough

Your ear is blocked
by earwax

Contact your ENT doc-
tor/physician

Your hearing may
have changed

Contact your hearing
care professional

The hearing
aid whistles
continuously

Your ear is blocked
by earwax

Contact your ENT doc-
tor/physician

The hearing
aid func tions
intermit tently

The on/off switch is
dirty

Push the switch back
and forth a couple of
times

Your two
hearing aids
are not work-
ing in syn-
chrony

The connection
between the hearing
aids is lost

Turn the hearing aids
off and on again

«
...
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»

Содержание DREAM110

Страница 1: ...USER INSTRUCTIONS THE DREAM SERIES D 9 model Behind the ear ...

Страница 2: ...rt Audibility Extender Reverse focus Audibility Extender Phone Audibility Extender T Audibility Extender M T Audibility Extender Zen Audibility Extender Master Zen Audibility Extender Master Reverse focus Audibility Extender Master T Audibility Extender Master M T Audibility Extender Master Phone Audibility Extender Zen Audibility Extender Phone Audibility Extender Date Your hearing care professio...

Страница 3: ...ing the hearing aid 14 Removing the hearing aid 15 Volume adjustment 16 Lost partner alarm 18 Programs 18 Switching between the listening programs 24 Zen 25 Phone 25 Using a telephone 26 CLEANING 27 The hearing aid 28 ACCESSORIES 29 IN CASE OF MALFUNCTION 33 CARING FOR YOUR HEARING AID 35 WARNINGS 36 ADVICE 39 Adapting to your hearing aids 40 REGULATORY INFORMATION 42 ADDITIONAL PROGRAM FORMS 62 3...

Страница 4: ...Messages with this heading indicate serious adverse reactions potential safety hazards and inadequate performance of device CAUTION Messages with this heading indicate include information regard ing any special care to be exercised Non ionizing radiation Not for general waste ...

Страница 5: ...g aid without the ear set The choice of ear set solution depends on your specific needs Please refer to the separate ear set user manual 1 Microphone openings 2 Volume control optional 3 Program button 4 On off switch 5 Battery drawer with nail grip 1 2 3 4 5 ...

Страница 6: ...x BTE hearing aids WARNING This booklet and the manual Ear sets for Widex BTE hearing aids contain important information and instructions Read these booklets carefully before you start using the hearing aid NOTE Your hearing aid ear set and accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes considered necessary ...

Страница 7: ...hey are to be programmed by licensed hearing care professionals audiologists hearing aid specialists oto laryngologists who are trained in hearing re habilita tion as well as tinnitus management Description of device Your hearing aid is used with an ear set which consists of a tube and an ear tip or earmold The hearing aid uses a proprietary wireless technology WidexLink to enable communication be...

Страница 8: ...vated Functions Default settings Other settings Adjusting volume Tone Off Confirming program button use Clicking sound Off Changing program Message Tones off Starting up the hearing aid Message Tone off Warning about low battery Message 4 tones off Warning about lost partner Off Message Service reminder Off Message Note Warning about lost partner can only be made available in DREAM440 ...

Страница 9: ...of used batteries Otherwise there is a risk that the battery life may be reduced Inserting the battery Before inserting a new battery into the hearing aid remember to remove the adhe sive tab Once the tab has been removed the battery will start functioning after a few seconds CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted substance as this can cause the he...

Страница 10: ...to place If the battery drawer does not close easily the battery is incorrectly inserted When changing battery it is a good idea to hold the hearing aid over a table The hearing aid may be provided with a special battery drawer helping to secure the battery in the drawer This type of drawer can be a good choice if the hearing aid is worn by a child ...

Страница 11: ... you always have a spare battery with you WARNING Never leave an exhausted battery in the hearing aid Exhausted batteries may leak damaging the hearing aid WARNING Your hearing aid may stop functioning for instance if the battery is exhausted You should be aware of this possibility in particular when you are in traffic or are otherwise dependent on warning signals ...

Страница 12: ...tched on unless this function has been disabled Push the switch downwards to turn off the hearing aid The word OFF is clearly visible on the switch when the hearing aid is turned off Note Another way to verify that the hearing aid is turned on is to cup it in your hand If it is on it will whistle Please remember to turn off the hearing aid when it is not in use Remove the battery if the hearing ai...

Страница 13: ...Right left identification If you wear hearing aids on both ears the hearing aids can be provided with colored marks red mark right and blue mark left The arrow shows the position of the identification mark ...

Страница 14: ...e outer ear backwards and upwards with the opposite hand Place the hearing aid behind the ear so that the hear ing aid and tube rest comfortably on the ear close to your head The illustrations show an open ear tip For further infor mation on ear tip earmold types anchors and proce dures see the separate ear set user manual provided ...

Страница 15: ...aid from its position behind the ear Carefully pull the earpiece out of the ear canal while holding the lower part of the tube If the earpiece is provided with an extraction cord take hold of this and carefully pull the ear tip out of the ear canal ...

Страница 16: ...olume Push the lever downwards to gradually lower the volume Depending on hearing aid features and setting any change you make will affect both hearing aids To alter the increments in which the volume is increased or decreased consult your hearing care professional Each time you operate the volume control you will hear a beep tone unless this function has been disa bled When the maximum or minimum...

Страница 17: ...d To turn the sound on again Press the lever upwards or Change listening program Any adjustment of the volume setting will be canceled when your hearing aid is turned off or when you change program NOTE Your hearing aid can be set to gradually increase the amplification provided to allow you to acclimatize yourself to the sound through the hearing aid There fore you may notice an increase in level...

Страница 18: ... Zen In some DREAM hearing aids the Phone program can be made available instead of Zen Master Standard Music For listening to music TV For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind Phone For listening to the telephone T In this program you listen via the telecoil T and not via the hearing aid microphones M The telecoil is used where a loop sy...

Страница 19: ...hones on the hearing aid to which the sound is transmitted are turned off only in some DREAM hearing aids Your hearing aid has a function called the Audibility Extender This feature makes high frequency sounds audible and can be set to operate for one or more or all available programs If your needs change over time the combination of lis tening programs can be altered CAUTION When selecting Phone ...

Страница 20: ...ding sounds Or it may be used with amplification so both the surrounding sounds and the generated sounds fractal tones and noise are heard together CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech The programs should not be used when hearing such sounds is important Switch the hearing aid to a non Zen program in those situations CAUTION If yo...

Страница 21: ...ho desire to listen to such a background in quiet It may be used as a sound therapy tool in a tinnitus treatment program that is prescribed by a hearing healthcare professional audiologists hearing aid specialists oto laryngologists who is trained in tinnitus management Directions for use Because of the unique ways in which Zen is programmed in your hearing aid please follow the recommendations of...

Страница 22: ...counseling use of proper amplification and or sound therapy tools Prior to any tinnitus management program it is advis able that you seek medical attention to exhaust any medical or surgical treatment options Use your hearing aid and the Zen program according to the directions and schedule recommended by your hearing healthcare professionals Warnings Use of the Zen program may interfere with heari...

Страница 23: ...ur recommendations on the use of conventional hearing aids stop using the hearing aids and the Zen program and seek attention from your hearing health care professional if any of the following symptoms are noted Skin irritation Perceived decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus ...

Страница 24: ...nless this function has been disabled Program 1 Message or one short beep Program 2 Message or two short beeps Program 3 Message or three short beeps Program 4 Message or one long and one short beep Program 5 Message or one long and two short beeps Zen or Phone Message or tone Depending on hearing aid features and setting any change you make will affect both hearing aids ...

Страница 25: ... pressing and holding the program button for more than 1 second Phone If your hearing aid is programmed with Phone instead of Zen this program is accessed via a long press more than 1 second on the program button on the hearing aid You can exit Phone by pressing and holding the same program button for more than 1 second If you wish to have the program button disabled please consult your hearing ca...

Страница 26: ... a telephone we rec ommend that you hold the tele phone against your head at an angle above your ear rather than directly against the ear If the sound is not optimal try mov ing the telephone earpiece to a slightly different position ...

Страница 27: ...ing aid and ear set For cleaning the ear set see the user manual Ear sets for Widex BTE hearing aids 1 Cloth 2 Wax removing tool 3 Cleaning thread Contact your hearing care professional if you need additional supplies of cleaning accessories Selection depends on ear set type ...

Страница 28: ...th after use WARNING Never use water or cleaning solutions to clean the hearing aid as this may cause it to malfunction When the hearing aid is not in use keep it in a warm dry place with the battery drawer open to ventilate the hearing aid and allow it to dry ...

Страница 29: ...ring aid RC DEX remote control TV DEX for listening to TV and audio M DEX for cell phone applications and remote control T DEX for connecting hearing aids to cell phones using a telecoil FM DEX the FM DEX is a high quality streaming device designed specifically for Widex hearing aids ...

Страница 30: ...ds of ac cessories FM and CROS Bi CROS systems as well as external audio equipment radio TV etc On the form on the next page your hearing care pro fessional can make a note of the audio programs you have access to and where they are located For more information on the use of audio input consult your hearing care professional ...

Страница 31: ...connected to equipment which is connected to the electrical mains this equipment must comply with IEC 60065 IEC 60950 1 IEC 60601 1 or equivalent UL safety stan dards Do not connect the hearing aid to sockets that are labelled with one or more of the following symbols ...

Страница 32: ...o the hearing aid via an FM shoe The system can be set according to your needs For more information on the SCOLA FM system consult the SCOLA FM system user manuals For help in determining whether you could benefit from a remote control or other accessories please consult your hearing care professional ...

Страница 33: ...ugh Your ear is blocked by earwax Contact your ENT doc tor physician Your hearing may have changed Contact your hearing care professional The hearing aid whistles continuously Your ear is blocked by earwax Contact your ENT doc tor physician The hearing aid functions intermittently The on off switch is dirty Push the switch back and forth a couple of times Your two hearing aids are not work ing in ...

Страница 34: ...re professional to make sure DEX is matched with hearing aids You hear interrupted speech on and off from the hearing aids or no speech muted from the transmit ting ear a The battery in one of the hearing aids has expired b Strong electro magnetic interfer ence in the vicin ity a Replace battery in one or both hearing aids b Move away from known sources of interference Note This information covers...

Страница 35: ...in a dry location out of reach of children and pets Do not expose the hearing aid to extreme temperatures or high humidity Make sure to dry the hearing aid thoroughly after heavy perspiration such as that which may occur during intense physical activity e g playing sports Avoid dropping your hearing aid perform cleaning and bat tery changes while holding the hearing aid above a soft sur face Do no...

Страница 36: ...ly Batteries are very small and can easily be mistaken for pills or the like Never put a battery or hearing aid in your mouth for any reason as you may risk swallowing it Risk of explosion if battery is replaced by an incorrect type or recharged Dispose of used batteries according to the instruc tions Never allow others to wear your hearing aid as this could cause permanent damage to their hearing...

Страница 37: ...occurs you should seek medical attention and contact your hearing care professional for advice on how to disinfect the various hearing aid parts Do not under any circumstances use alcohol chlo rine or similar substances for this purpose Regular use of a de humidifier is recommended to help avoid malfunction of the hearing aid Do not use Widex hearing aids in mines or other areas with explosive gas...

Страница 38: ...agnetic radiation from other products such as alarm systems room surveillance equipment and cell phones Although your hearing aid has been designed to comply with the most stringent international electromagnetic compatibil ity standards the possibility cannot be excluded that it may cause interference with other equipment such as medical devices Never try to open or repair the hearing aid yourself...

Страница 39: ... hearing aid infrequently will not per mit you to gain full benefit from it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading The use of hearing aids increases the risk of accumulation of earwax Contact your physician ENT doctor if you suspect that a plug of earwax has accumulated in your ear Earwax may ...

Страница 40: ...d your hearing aids off Now put your hearing aids on and continue to listen Notice the difference The purpose of this activity is not to hear every word but just to recognize the difference in amplified speech from a familiar source Activity 2 Listen to your friend or relative speak to you with your hearing aids on but with your eyes closed Now continue to listen with your eyes open The goal is to...

Страница 41: ...ourse if sounds are too loud or uncomfortable for you con tact your hearing care professional Conversational speech has many redundant cues Worrying about a word you may have missed will likely lead to additional missed words Focus on the essence of the conversation It may help to ask some one you are comfortable with to subtly alert you about the overall topic when listening in groups Before goin...

Страница 42: ...tenna Antenna di mensions Ø1 8 mm L 4 85 mm Ø8 mm L 20 mm Ø6 mm L 8 mm NA Modulation FSK FSK FSK FHSS GFSK π 4 DPSK 8 DPSK Magnetic Field Strength at 10 m dis tance 54 dBμA m 13 dBμA m 26 dBμA m NA Output power EIRP 29 pW 21 nW 1 2 nW 4dB re 1mW Range 1 m remote unit to hear ing aid 30 cm be tween hear ing aids or Hearing aid to TM DEX 1 m re mote unit to hearing aid 30 cm be tween hear ing aid an...

Страница 43: ...bps Data flow Simplex or semi duplex capability Simplex capability Simplex or semi duplex capability Time division duplex TDD Protocol Random Ac cess no collision avoidance Random Access no colli sion avoidance Random Ac cess no collision avoidance Packet based proto col time di vided secure Serial Port Profile SPP Bluetooth specification v2 0 EDR published by the Bluetooth Special Interest Group ...

Страница 44: ...s will sig nal an alert partner check when a hearing aid battery has ex pired or that one of the hearing aids has fallen off In rare instanc es a much stronger wireless source nearby may activate this alert This serves as an early warning to the wearer of such service in terruption Coordination of compression The DREAM hearing aids main tain the intensity level difference between ears inter aural ...

Страница 45: ...utious Widex follows the guidelines recommended by the manufactur ers of implantable defibrillators and pacemakers for their pa tients when using cell phones Specifically hearing aid wearers who also use a pacemaker should Keep the hearing aids at a distance of at least 15 cm 6 inches away from the pacemaker and Do not carry the hearing aids and or any of the DEX accesso ries in a shirt pocket or ...

Страница 46: ...adio Modulation FSK Radiated output power 29 pW 75 dBm Magnetic field strength 54 dBμA m 10 m Duty Cycle 5 averaged over 1 hour of operation Simplex or semi duplex capability The radio receiver in the DREAM series hearing aid is using the same frequency and bandwidth as the transmitter Cables and transducers No cables and transducers are used neither during normal use of the DREAM series hearing a...

Страница 47: ...en transmis sion is interrupted During daily use the requirements on audio streaming between hearing aids include a BER better than 10 3 The communication is simplex with a bitrate of 212 kbits s The additional audio decod ing in this mode results in a longer latency which is less than 10 ms For remote control commands the QoS requirements include a BER better than 10 2 The lower BER requirement r...

Страница 48: ...ual MAC address for each unit which is checked during each transmission A built in pairing table which specifies valid and legitimate pairing among units A proprietary Widex communication protocol which checks the package numbers during each transmission A Cyclic Redundancy Check CRC to check data validity and correct errors ...

Страница 49: ...CISPR 11 Group 2 The DREAM hearing aid must emit electromagnetic energy in order to perform its intended function Nearby electronic equipment may be affected RF emissions CISPR 11 Class B The DREAM hearing aid is suitable for use in all establish ments including domestic es tablishments and those directly connected to the public low voltage power supply net work that supplies buildings used for do...

Страница 50: ... environment guidance Electrostatic discharge ESD IEC 61000 4 2 6 kV con tact 8 kV air 6 kV contact 8 kV air Floors should be wood concrete or ceramic tile If floors are cov ered with syn thetic material the relative hu midity should be at least 30 Electrical fast tran sients burst IEC 61000 4 4 2 kV for power line supplies 1 kV for in put output lines Not applicable Not applicable Not applicable ...

Страница 51: ... UT 60 dip in UT for 5 cycles 70 UT 30 dip in UT for 25 cycles 5 UT 95 dip in UT for 5 s Not applicable Not applicable Power fre quency 50 60 Hz magnetic field IEC 61000 4 8 3 A m 3 A m Power frequency magnetic fields should be at lev els characteristic of a typical loca tion in a typical commercial or hospital environ ment NOTE UT is the a c mains voltage prior to the application of the test leve...

Страница 52: ...lectromagnetic environ ment guidance Portable and mobile RF communications equip ment should be used no closer to any part of the DREAMTM series hearing aid including cables than the recommended separa tion distance calculated from the equation applica ble to the frequency of the transmitter Conducted RF IEC 61000 4 6 3 Vrms 150 kHz to 80 MHz 3 Vrms Recommended separation distance d 1 2 P Radiated...

Страница 53: ...in watts W according to the transmit ter manufacturer and d is the recommended separa tion distance in meters m Field strengths from fixed RF transmitters as deter mined by an electromag netic site survey a should be less than the compliance level in each frequency range b Interference may occur in the vicinity of equipment marked with the following symbol ...

Страница 54: ...l above the DREAM series hearing aid should be observed to ver ify normal operation If abnormal performance is observed addi tional measures may be necessary such as re orienting or re lo cating the DREAM series hearing aid b Over the frequency range 150 kHz to 80 MHz field strengths should be less than 3 V m Recommended separation distances Recommended separation distances between portable and mo...

Страница 55: ...in meters m can be estimated using the equation applicable to the frequency of the transmitter where P is the maximum output power rating of the transmitter in watts W according to the transmitter manu facturer NOTE 1 At 80 MHz and 800 MHz the higher frequency range ap plies NOTE 2 These guidelines may not apply in all situations Electro magnetic propagation is affected by absorption and reflectio...

Страница 56: ...al perform ance Electromagnetic compatibility EN 301 489 3 V1 4 1 Immunity RF and ESD Standard for Low Power Trans mitters in the frequency range 9 kHz 40 GHz IEC 60118 13 2004 Immunity RF Near Field immunity test International Product std for hearing aids to ensure adequate immunity to radio interference from cell telephones ANSI C63 19 2007 Immunity RF Near Field immunity test American National ...

Страница 57: ...he audiologist or dispenser to select and fit a hearing aid to your individual needs If you have reservations about your ability to adapt to amplifica tion you should inquire about the availability of a trial rental or purchase option program Many hearing aid dispensers now of fer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if yo...

Страница 58: ...rdance with the instructions may cause harmful interference to radio communica tions However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the ...

Страница 59: ...accept any interference including interfer ence that may cause undesired operation of the device Conformément à la réglementation d Industrie Canada le présent émetteur radio peut fonctionner avec une antenne d un type et d un gain maximal ou inférieur approuvé pour l émetteur par Industrie Canada Dans le but de réduire les risques de brouillage radioélectrique à l intention des autres utilisateur...

Страница 60: ... Widex A S declares that this D 9 is in compli ance with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration of Conformity can be found at http www widex com ...

Страница 61: ...61 Hearing aids accessories and batter ies should not be disposed of with nor mal household waste Please consult your national Widex distributor for advice on how to dispose of these items ...

Страница 62: ...62 ADDITIONAL PROGRAM FORMS Programs available in your hearing aid Program 1 Program 2 Program 3 Program 4 Program 5 Special program ...

Страница 63: ...63 Programs available in your hearing aid Program 1 Program 2 Program 3 Program 4 Program 5 Special program ...

Страница 64: ... 9 514 0135 041 Printed by HTO 2012 11 9 514 0221 041 01 01v Manufacturer CIB291 1112 ...

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