22
PROBLEM
CAUSE
CORRECTION
AUTOMATIC ICE MAKER
Ice maker is not
making any ice.
• Ice maker wire signal
arm is in the “up” or
OFF position.
• Ice maker power
switch is Off.
• Ice maker has small
cube caught in
mechanism.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Move wire signal arm to the “down” or
ON position. (side mounted)
• Turn power switch to On (“I”) position.
(rear mounted)
• Remove small cube from ice maker. The
ice and water filter cartridge may be
clogged. Replace filter cartridge.
• Turn off household water line valve.
Remove valve. Ensure that valve is not
a self-piercing saddle valve. Clean valve.
Replace valve if necessary.
Ice maker is not
making enough
ice.
• Ice maker is producing
less ice than you
expect.
• Check to see if water
dispenser is dispensing
slower than normal.
• Side mounted ice maker should produce
4 to 4.5 pounds (approximately 4 quarts)
of ice every 24 hours. A rear mounted
ice maker should produce 3 to 4 pounds
(approximately 3½ quarts) of ice every 24
hours. Quick Ice option should produce up
to 50% more ice every 24 hours.
•
If it is, replace the ice and water filter
cartridge.
Ice maker will not
stop making ice.
• Ice maker wire signal arm
is being held down by
some item in the freezer.
• Move item and release wire signal arm.
Remove any ice cubes that are frozen
together over the wire signal arm.
Ice cubes are
freezing together.
• Ice cubes are not being
used frequently enough.
• Ice cubes are hollow
(partially frozen cubes
with water inside).
• Freezer control is set
too warm.
• Remove ice container and discard ice from
container. Ice maker will produce fresh supply.
•
The ice and water filter cartridge may be
clogged. Replace filter cartridge.
• Set freezer control to colder setting. Allow
24 hours for temperature to stabilize.
ICE DISPENSER
Dispenser will not
dispense ice.
• Ice storage container is
empty.
• Freezer temperature is
set too warm.
• Household water line
valve is not open.
• Ice dispensing arm has
been held in for more
than 4-5 minutes.
•
When the first supply of ice is dropped into
the container, the dispenser should operate.
• Turn freezer control to a higher setting so that
ice cubes will be made. When first supply of
ice is made, dispenser should operate.
• Open household water line valve. Allow
sufficient time for the ice to be made. When
ice is made, the dispenser should operate.
• Motor is overloaded. Motor over load
protector will reset in approximately 3
minutes. Ice can then be dispensed.
Ice dispenser is
jammed.
• Ice has melted and
frozen around auger
due to infrequent
use, temperature
fluctuations, and/or
power outages.
• Ice cubes are jammed
between ice maker and
back of ice container.
• Remove ice container, thaw, and empty
the contents. Clean container, wipe dry,
and replace in proper position. When new
ice is made, dispenser should operate.
• Remove ice cubes that are jamming the
dispenser.
BEFORE YOU CALL
