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20101-0-0306

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the 

gas quality or pressure is low, contact your local gas supplier immediately.

  1.  When ignitor button is pressed, there is no spark at ODS/

pilot. 

a.  Ignitor electrode positioned wrong - Replace pilot.

b.  Ignitor electrode is broken - Replace pilot.

c.  Ignitor electrode not connected to ignitor cable - Reconnect 

ignitor cable.

d.  Ignitor cable pinched or wet. Keep ignitor cable dry - Free 

ignitor cable if pinched by any metal or tubing. 

e.  Broken ignitor cable - Replace ignitor cable.

f.  Bad piezo ignitor - Replace piezo ignitor.

  2.  Appliance produces unwanted odors.

a.  Appliance burning vapors from paint, hair spray, glues, 

etc. - Ventilate room. Stop using odor causing products 

while heater is running.

b.  Gas leak - Locate and correct all leaks.

  3.  Appliance shuts off during use. (Pilot and main burner 

are off.)

a.  Not enough fresh air is available for ODS/pilot to operate 

- Open window and/or door for ventilation.

b.  Low line pressure - Contact local gas company.

c.  ODS/pilot is partially clogged - Clean ODS/pilot.

d.  Defective thermocouple - Replace pilot.

  4.  Appliance shuts off during use. (Pilot stays on.)

a.  Low line pressure - Check line pressure to the valve.

b.  Defective  thermopile  -  Check  pilot  flame,  check  wire 

connections, output should be a minimum of 325 millivolts 

across. TH/TP  and TP  terminals  with  ON/OFF  switch 

off.

  5.  Gas odor even when control knob is in OFF position.

a.  Gas leak - Locate and correct all leaks.

b.  Control valve defective - Replace control valve.

  6.  When ignitor button is pressed, there is spark at ODS/pilot, 

but no ignition.

a.  Gas  supply  turned  off  or  manual  shutoff  valve  closed 

- Turn on gas supply or open manual shutoff valve.

b.  Control knob not in PILOT position - Turn control knob 

to PILOT position.

c.  Control  knob  not  pressed  in  while  in  PILOT  position 

- Press in control knob while in PILOT position.

d.  Air in gas lines when installed - Continue holding down 

control  knob.  Repeat  igniting  operation  until  air  is 

removed.

e.  ODS/pilot is clogged - Replace ODS/pilot assembly or 

get it serviced.

f.  Gas  regulator  setting  is  not  correct  -  Replace  gas 

regulator. 

  7.  ODS/pilot lights but flame goes out when control knob is 

released.

a.  Control knob not fully pressed in - Press in control knob 

fully.

b.  Control knob not pressed in long enough - After ODS/pilot 

lights, keep control knob pressed in 30 seconds.

c.  Manual Shutoff valve not fully open - Fully open manual 

shutoff valve.

d.  Thermocouple connection loose at control valve - Hand 

tighten until snug, then tighten 1/4 turn more.

e.  Pilot  flame  not  touching  thermocouple,  which  allows 

thermocouple to cool, causing pilot flame to go out. This 

problem could be caused by either low gas pressure or 

dirty or partially clogged ODS/pilot - Contact local gas 

company. 

f.  Thermocouple damaged - Replace thermocouple.

g.  Control valve damaged - Replace control valve.

  8.  Burner does not light after ODS/pilot is lit.

a.  Burner orifice clogged - Clean burner or replace main 

burner orifice.

b.  Burner  orifice  diameter  is  too  small  -  Replace  burner 

orifice.

c.  Inlet gas pressure is too low - Contact qualified service 

person. 

  9.  If burning at main burner orifice occurs (a loud, roaring 

blow torch noise).

a.  You must turn off burner assembly and contact a qualified 

service person.

b.  Manifold  pressure  is  too  low  -  Contact  local  gas 

company.

c.  Burner orifice clogged - Clean burner or replace burner 

orifice.

 10.  Logs appear to smoke after initial operation.

a.  Vapors from paint or curing process of logs - Problem will 

stop after a few hours of operation. Run the heater with 

the damper open if you have one, or open a window for 

the first few hours. 

  Log heater is intended to be smokeless. Turn OFF heater 

and call qualified service person.

 11.  Heater produces a whistling noise when main burner is 

lit.

a.  Turning control knob to HIGH position when main burner 

is cold - Turn control knob to LOW position and let warm 

up for a minute.

b.  Air in gas line - Operate burner until air is removed from 

line. Have gas line checked by local gas company.

c.  Dirty or partially clogged burner orifice - Clean burner or 

replace burner orifice.

 12.  No gas to pilot.

a.  LP-regulator shut down due to inlet pressure too high - 

Verify LP tank regulator is installed and set at 11" to 13" 

w.c. Replace regulator on heater.

Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.

TROUBLESHOOTING

SYMPTOMS - POSSIBLE CAUSES AND CORRECTIONS

Содержание VFP32FP20LN-1

Страница 1: ...l injury or loss of life WARNING Ifnotinstalled operatedandmaintained in accordance with the manufacturer s instructions this product could expose you to substances in fuel or from fuel combustion which can cause death or serious illness This is an unvented gas fired heater It uses air oxy gen from the room in which it is installed Provisions for adequate combustion and ventilation air must be prov...

Страница 2: ...g Installation 13 Fireplace Framing and Installation 14 Placement of Glowing Embers and Lava Rock 15 Operation Instructions Flame Appearance 16 VFP 32 36 FP 30 31 L Lighting Instructions 17 VFP 32 36 FP 20 21 L Lighting Instructions 18 Pilot Flame Characteristics 19 20 Wiring 20 Maintenance 20 Troubleshooting 21 Parts List 22 Parts View 23 How To Order Repair Parts 23 Optional Variable Speed Blowe...

Страница 3: ... avoid burns or clothing ignition Young children should be carefully supervised when they are in the same room with the appliance Do not place clothing or other flammable material on or near the appliance Installation and repair should be done by a QUALIFIED SERVICE PERSON This appliance should be inspected before use and at least annually by a professional service person More frequent cleaning may...

Страница 4: ...ts perform service or make adjustments in an area where the conditions are such that you may not detect the odor if there has been a leak of LP Gas Odor fade due to oxidation by rust or adsorption on walls of new cylinders and tanks is possible Therefore people should be particularly alert and careful when new tanks or cylinders are placed in service Odor fade can occur in new tanks or reinstalled...

Страница 5: ...low flame Notice During initial firing of this unit its paint will bake out and smoke will occur To prevent triggering of smoke alarms ventilate the room in which the unit is installed Installation on Rugs and Tile If this appliance is installed directly on carpeting tile or other combustible material other than wood flooring the appliance shall be installed on a metal or wood panel extending the ful...

Страница 6: ... Platinum Embers FBB4 Variable Speed Automatic Blower VPP32A VFP32FP Ceramic Aged Brick Liner VPP36A VFP36FP Ceramic Aged Brick Liner Accessories For VFP 32 36 FP 30 31 Only FRBC Battery Operated Remote Control FRBTC Battery Operated Remote Control w Thermostat FREC Electric Remote Control FWS Wall Switch TMV Wall Thermostat Millivolt Reed Switch TRW Remote Wall Thermostat FBB4 is standard install...

Страница 7: ...ied to areas such as joints around window and door frames between sole plates and floors between wall ceiling joints between wall panels at penetrations for plumbing electrical and gas lines and at other openings If your home meets all of the three criteria above you must provide additional fresh air See Ventilation Air From Outdoors page 8 Determining if You Have a Confined or Unconfined Space Use t...

Страница 8: ...ee option 3 Figure 1 Each ventilation grill or opening shall have a minimum free area of one square inch per 1 000 BTUH of the total input rating of the gas equipment in the confined space Figure 1 WARNING Rework worksheet adding the space of the adjoiningunconfinedspace Thecombinedspacesmusthave enough fresh air to supply all appliances in both spaces Ventilation Air From Outdoors Figure 2 Providee...

Страница 9: ...to the action of liquefied petroleum gases The gas lines must be checked for leaks by the installer This should be done with a soap solution watching for bubbles on all exposed connections and if unexposed a pressure test should be made Neveruse an exposed flame to check forleaks Appliance must be disconnected from piping at inlet of control valve and pipe capped or plugged for pressure test Never p...

Страница 10: ...inletpressure to the pressure regulator from a minimum of 7 0 w c 1 74kPa for the purpose of input adjustment to a maximum of 10 5 w c 2 615kPa VFP 32 36 FP 30 31 LP Propane gas will have a manifoldpressureapproximately10 0 w c 2 49kPa formaximum input or 4 9 w c 1 220kPa for minimum input at the pressure regulator outlet with the inlet pressure to the pressure regulator from a minimum of 11 0 w c...

Страница 11: ...altothemantelofyourfireplace This is a fire hazard Figure 6 No greeting cards stockings or ornamentation of any type should beplacedonorattachedtothefireplace Thisisaheatingappliance The flow of heat can ignite combustibles Figure 7 COMBUSTIBLE MATERIALS ...

Страница 12: ...0101 0 0306 JUNCTION BOX ASSEMBLY C Figure 8 VFP32FP VFP36FP A 34 39 B 29 34 C 17 3 8 17 3 8 D 31 36 E 22 7 8 24 7 8 F 32 3 4 34 3 4 G 44 7 16 48 H 44 7 16 48 I 55 7 8 60 7 8 J 35 3 4 37 3 4 FIREPLACE DIMENSIONS ...

Страница 13: ...8 Replace top louver Figure 9 Finishing All joints top bottom and sides where the wall or decorative facing material meets the fireplace surround must be completely sealed with a non combustible material Hearth extensions are recommended not a requirement for these gas fireplaces Do not cover the louvers at any time with finishing materials This could cause this product to overheat and cause a fire In...

Страница 14: ...ailing flanges should fit directly against framing material Use at least one 1 nail per tab to secure in place Attention Add 3 3 4 to A Dimensions when using flush mantel base Figure 12 Fireplace framing can be built before or after the fireplace is set in place Framing should be positioned to accommodate wall covering and fireplace facing material The fireplace framing should be constructed of 2 x 4 lu...

Страница 15: ...laced in the area of the pilot assembly Replacement of loose material glowing embers must be purchased from Empire Comfort Systems Inc Application of excess loose material glowing embers may adversely affect performance of the heater WARNING All previously applied loose material must be removed prior to reapplication Refer to Log Instruction Manual to order loose material rock wool Placing Lava Ro...

Страница 16: ...mporary occurrence The initial break in operation should last 2 3 hours with the burner at the highest setting Provide maximum ventilation by opening windows or doors to allow odors to dissipate Any odors remaining after this initial break in will be slight and will disappear with continued use PERIODIC CLEANING Refer to parts diagram for location of items discussed below Do not use cleaning fluid...

Страница 17: ...ance if applicable 4 Open bottom louver assembly 5 Push in gas control knob slightly and turn clockwise to OFF NOTE Knob cannot be turned from PILOT to OFF unless knob is pushed in slightly Do not force 6 Wait ten 10 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information above If you do not smell gas go to the next step 7 Fi...

Страница 18: ... Pilot should remain lit If it goes out repeat steps 4 through 8 If knob does not pop up when released stop and immediately call your service technician or gas supplier If the pilot will not stay lit after several tries turn the gas control knob to OFF and call your service technician or gas supplier 9 Attention Gas control has an INTERLOCK latching device Whenthepilotisinitiallylitandthesafetymag...

Страница 19: ...ct pilot flame is not touching the thermocouple This willcausethethermocoupletocool Whenthethermocouplecools the heater will shut down VFP 32 36 FP 30 31 PILOT Correct Pilot Flame Pattern Figure 13 Incorrect Pilot Flame Pattern Figure 14 If pilot flame pattern is incorrect as shown in Figure 14 See Troubleshooting page 21 VFP 32 36 FP 20 21 PILOT Correct Pilot Flame Pattern Figure 15 Incorrect Pilot...

Страница 20: ... When facing the appliance the remote receiver must be placed to the right of the gas valve Install remote control receiver behind bottom louver Refer to remote control installation and operating instructions for more details on remote control Keep the control compartment logs and burner area surrounding the logs clean by vacuuming or brushing area at least twice a year THE LOGS CAN GET VERY HOT H...

Страница 21: ...ting is not correct Replace gas regulator 7 ODS pilot lights but flame goes out when control knob is released a Control knob not fully pressed in Press in control knob fully b Controlknobnotpressedinlongenough AfterODS pilot lights keep control knob pressed in 30 seconds c Manual Shutoff valve not fully open Fully open manual shutoff valve d Thermocouple connection loose at control valve Hand tight...

Страница 22: ...RIFICE 42 NAT 15 R5675 R5675 R5675 R5675 AIR SHUTTER FULLY OPEN LP UNITS 15 R5676 R5676 R5676 R5676 AIR SHUTTER NAT UNITS 16A R3623 R3623 PILOT ASSEMBLY LP 16A R3624 R3624 PILOT ASSEMBLY NAT 16B R5170 R5170 PILOT LP 16B R5171 R5171 PILOT NAT 17 20467 20467 20467 20467 PILOT SHIELD 18 17370 17370 17386 17386 BURNER ASSEMBLY 19 20091 20091 20138 20138 BURNER BASE PLATE ASSEMBLY 20A 17369 17369 TUBIN...

Страница 23: ...Description of each part from the following appropriate illustration and list Be sure to give all this information Fireplace Model Number Part Description Fireplace Serial Number Part Number Type of Gas Propane or Natural Do not order bolts screws washers or nuts They are standard hardware items and can be purchased at any local hardware store Shipments contingent upon strikes fires and all causes ...

Страница 24: ...t be centered with the back wall of the fireplace Place blower assembly against the back wall The magnets on the back and bottomofblowerassemblywillsufficientlyholdblowerassembly in place 5 Positionspeedcontrolboxtotherightofgasvalve Attachspeed control box to bottom of fireplace The magnets on the bottom of speed control will sufficiently hold the speed control box in place 6 Withbase flushface offanc...

Страница 25: ...adapter and be electrically grounded CAUTION Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous operation Verify proper operation after servicing Blower Motor The blower motor does not have oiling holes Do not attempt to oil the blower motor Blower Wheels The blower wheels will collect lint and could require periodic cleaning If the air ou...

Страница 26: ...e to opposite side of receptacle The ground wire should be attached to the green neutral screw Install the receptacle into the junction box Attach cover plate Brick Liner VPP32A and VPP36A 1 Remove screen from fireplace 2 Remove branch log and rear log from burner assembly 3 Insert back panel into firebox 4 Insert one 1 side panel into firebox 5 Use two 2 brick panel brackets to secure side panel Ali...

Страница 27: ...Page 27 20101 0 0306 SERVICE NOTES ...

Страница 28: ...Page 28 20101 0 0306 Empire Comfort Systems Inc 918 Freeburg Ave Belleville IL 62220 PH 618 233 7420 or 800 851 3153 FAX 618 233 7097 or 800 443 8648 info empirecomfort com www empirecomfort com ...

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