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If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the gas quality or 

pressure is low, contact your local gas supplier immediately.

  1.  When ignitor button is pressed, there is no spark at ODS/

pilot. 

a.  Ignitor electrode positioned wrong - Replace pilot.

b.  Ignitor electrode is broken - Replace pilot.

c.  Ignitor electrode not connected to ignitor cable - Reconnect 

ignitor cable.

d.  Ignitor cable pinched or wet. Keep ignitor cable dry - Free 

ignitor cable if pinched by any metal or tubing. 

e.  Broken ignitor cable - Replace ignitor cable.

f.  Bad piezo ignitor - Replace piezo ignitor.

  2.  Appliance produces unwanted odors.

a.  Appliance burning vapors from paint, hair spray, glues, etc. 

- Ventilate room. Stop using odor causing products while 

heater is running.

b.  Gas leak - Locate and correct all leaks.

  3.  Appliance shuts off during use. (Pilot and main burner are 

off.)

a.  Not enough fresh air is available for ODS/pilot to operate 

- Open window and/or door for ventilation.

b.  Low line pressure - Contact local gas company.

c.  ODS/pilot is partially clogged - Clean ODS/pilot.

d.  Defective thermocouple - Replace pilot.

  4.  Appliance shuts off during use. (Pilot stays on.)

a.  Low line pressure - Check line pressure to the valve.

b.  Defective  thermopile  -  Check  pilot  flame,  check  wire 

connections, output should be a minimum of 325 millivolts 

across. TH/TP and TP terminals with REMOTE/OFF/ON  

switch off.

  5.  Gas odor even when control knob is in OFF position.

a.  Gas leak - Locate and correct all leaks.

b.  Control valve defective - Replace control valve.

  6.  When ignitor button is pressed, there is spark at ODS/pilot, 

but no ignition.

a.  Gas supply turned off or manual shutoff valve closed - Turn 

on gas supply or open manual shutoff valve.

b.  Control knob not in PILOT position - Turn control knob 

to PILOT position.

c.  Control knob not pressed in while in PILOT position - Press 

in control knob while in PILOT position.

d.  Air in gas lines when installed - Continue holding down 

control  knob.  Repeat  igniting  operation  until  air  is 

removed.

e.  ODS/pilot is clogged - Replace ODS/pilot assembly or get 

it serviced.

f.  Gas  regulator  setting  is  not  correct  -  Replace  gas 

regulator. 

  7.  ODS/pilot lights but flame goes out when control knob is 

released.

a.  Control knob not fully pressed in - Press in control knob 

fully.

b.  Control knob not pressed in long enough - After ODS/pilot 

lights, keep control knob pressed in 30 seconds.

c.  Manual Shutoff valve not fully open - Fully open manual 

shutoff valve.

d.  Thermocouple connection loose at control valve - Hand 

tighten until snug, then tighten 1/4 turn more.

e.  Pilot  flame  not  touching  thermocouple,  which  allows 

thermocouple to cool, causing pilot flame to go out. This 

problem  could  be  caused  by  either  low  gas  pressure  or 

dirty or partially clogged ODS/pilot - Contact local gas 

company. 

f.  Thermocouple damaged - Replace thermocouple.

g.  Control valve damaged - Replace control valve.

  8.  Burner does not light after ODS/pilot is lit.

a.  Burner orifice clogged - Clean burner or replace main burner 

orifice.

b.  Burner  orifice  diameter  is  too  small  -  Replace  burner 

orifice.

c.  Inlet gas pressure is too low - Contact qualified service 

person. 

  9.  If burning at main burner orifice occurs (a loud, roaring 

blow torch noise).

a.  You must turn off burner assembly and contact a qualified 

service person.

b.  Manifold  pressure  is  too  low  -  Contact  local  gas 

company.

c.  Burner orifice clogged - Clean burner or replace burner 

orifice.

 10.  Logs appear to smoke after initial operation.

a.  Vapors from paint or curing process of logs - Problem will 

stop after a few hours of operation. Run the heater with the 

damper open if you have one, or open a window for the 

first few hours. 

  Log heater is intended to be smokeless. Turn OFF heater 

and call qualified service person.

 11.  Heater produces a whistling noise when main burner is 

lit.

a.  Turning control knob to HIGH position when main burner 

is cold - Turn control knob to LOW position and let warm 

up for a minute.

b.  Air in gas line - Operate burner until air is removed from 

line. Have gas line checked by local gas company.

c.  Dirty or partially clogged burner orifice - Clean burner or 

replace burner orifice.

 12.  No gas to pilot.

a.  LP-regulator shut down due to inlet pressure too high - 

Verify LP tank regulator is installed and set at 11" to 13" 

w.c. Replace regulator on heater.

TROUBLESHOOTING

SYMPTOMS, POSSIBLE CAUSES AND CORRECTIONS

Содержание VFDR18LB

Страница 1: ...to page 6 This appliance may be installed in an aftermarket permanentlylocated manufactured mobile home where not prohibited by local codes This appliance is only for use with the type of gas indicated on the rating plate This appliance is not convertible for use with other gases Do not store or use gasoline or other flamma ble vapors and liquids in the vicinity of this or any other appliance WHAT ...

Страница 2: ...EPLACE PREPARATION 9 INSTALLING AS A VENTED APPLIANCE 10 BEFORE FULLY INSTALLING THE APPLIANCE 10 GAS SUPPLY 11 VFDR 18 24 LOG PLACEMENT 5 LOG SET 12 VFDR30 LOG PLACEMENT 7 LOG SET 13 OPERATION INSTRUCTIONS FLAME APPEARANCE 14 WIRING 15 VFDR 18 24 30 LB LIGHTING INSTRUCTIONS 16 PILOT FLAME CHARACTERISTICS 17 CLEANING AND SERVICING 18 TROUBLESHOOTING SYMPTOMS POSSIBLE CAUSES AND CORRECTIONS 19 PART...

Страница 3: ...low operation of this appliance in a vented configuration Check your state or local codes Correct installation of logs properlocation of the heaterand annual cleaning are necessary to avoid potential problems with sooting Sooting resulting from improper installation or operation can settle on surfaces outside the fireplace Avoid any drafts that could alter burner flame patterns Do not allow fans to b...

Страница 4: ...ights perform service or make adjustments in an area where the conditions are such that you may not detect the odor if there has been a leak of LP Gas Odor fade due to oxidation by rust or adsorption on walls of new cylinders and tanks is possible Therefore people should be particularly alert and careful when new tanks or cylinders are placed in service Odor fade can occur in new tanks or reinstal...

Страница 5: ...ich apply to the installation of an unvented room heater vented decorative appliance This appliance may be installed in an aftermarket manufactured mobile home where not prohibited by state or local codes Aftermarket Completion of sale not for purpose of resale from the manufacturer This appliance is only for use with the type of gas indicated on the rating plate This appliance is not convertible ...

Страница 6: ...only Do not pick the unit up by the burner Gloves are recommended when handling logs to prevent skin irritation Logs are fragile Handle with care Qualified Installing Agency Installation and replacement of gas piping gas utilization equip ment or accessories and repair and servicing of equipment shall be performed only by a qualified agency The term qualified agency means any individual firm corporati...

Страница 7: ...hall not be installed in a confined space unless provi sions are provided for adequate combustion and ventilation air The National Fuel Gas Code defines a confined space as a space whose volume is less than 50 cubic feet per 1 000 Btu per hour 4 8m3 per kw of the aggregate input rating of all appliances installed in that space and an unconfined space as a space whose volume is not less than 50 cubic f...

Страница 8: ...for 18 24 and 30 logs from the fireplace opening Mantel Clearances Without Hood Figure 4 You must have non combustible materials above the fireplace opening Non combustible material must extend at least 12 above fireplace opening With sheet metal you must have non combustible material behind it Heat resistant materials such as slate and marble must be at least 1 2 thick Sheet metal should not be inst...

Страница 9: ...ACTORY BUILT FIREPLACES FREE OPENING AREA OF CHIMNEY DAMPER FOR VENTING COMBUSTION PRODUCTS FROM DECORA TIVEAPPLIANCESFORINSTALLATIONINSOLIDFUEL BURNING FIREPLACES Height is from hearth to top of chimney and the minimum height is 10 feet Chart shows minimum opening sq in for given height and input rate Do not attach combustible material to the mantel of your fireplace This is a fire hazard Figure 7 ...

Страница 10: ... not seal the chimney flue damper Before installing in a solid fuel burning fireplace the chimney flue and firebox must be cleaned of soot creosote ashes and loose paint by a qualified chimney cleaner You must secure the gas log heater to the fireplace floor If not the entire unit may move when you adjust the controls Movement of unit may cause shifting of the gas logs which leads to sooting and improper...

Страница 11: ...d on the bottom in which condensation and foreign particles may collect Figure 11 The use of the following gas connectors is recommended ANSZ21 24ApplianceConnectorsofCorrugatedMetalTubing and Fittings ANS Z21 45 Assembled Flexible Appliance Connectors of Other Than All Metal Construction The above connectors may be used if acceptable by the authority havingjurisdiction ThestateofMassachusettsrequ...

Страница 12: ...og The bottom of the front twig is to be placed behind the grate tang that is second from the left EMBER MATERIAL PLACEMENT ON BURNER 5 After all logs are positioned properly apply Rockwool ember material to the front burner port area To apply carefully separate the ember material into small amounts no larger than dime size pieces Fluffed up pieces one layer thick on top of the burner generally wo...

Страница 13: ...be placed between the log shelf and burner tube 4 Place bottom front twig 6 onto flat areas of middle log 4 and bottom end of front twig to the back side of the grate tang 4th one from the left 5 Place the rear twig 7 onto flat area of rear log 5 and over the front of the front twig Ember Material Placement on Burner 6 After all logs are properly positioned place small dime size pieces of Rockwool l...

Страница 14: ...ll result During manufacturing fabricating and shipping various components of this appliance are treated with certain oils films or bonding agents These chemicals are not harmful but may produce annoying smoke and smells as they are burned off during the initial operation of the appliance possibly causing headaches or eye or lung irritation This is a normal and temporary occurrence The initial brea...

Страница 15: ...te time period you can release the gas control knob and the pilot will stay ON Allow your pilot flame to operate an additional one 1 to two 2 minutes before you turn the gas control knob from the PILOT position to the ON position This time period allows the millivolts electrical current to buildup to a sufficient level allowing the gas control to operate properly Millivolt Control The valve regulato...

Страница 16: ...e if applicable 4 Open bottom louver assembly if applicable 5 Push in gas control knob slightly and turn clockwise to OFF NOTE Knob cannot be turned from PILOT to OFF unless knob is pushed in slightly Do not force 6 Wait ten 10 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information above If you do not smell gas go to the ne...

Страница 17: ...FDR Series PILOT Correct Pilot Flame Pattern Figure 18 Incorrect Pilot Flame Pattern Figure 19 If pilot flame pattern is incorrect as shown in Figure 19 See Troubleshooting page 19 Cleaning and Maintenance Pilot Oxygen Depletion Sensor Pilot Figure 20 When the pilot has a large yellow tip flame clean the Oxygen Depletion Sensor as follows 1 Clean the ODS pilot by loosening nut B from the pilot tubin...

Страница 18: ... with soft bristle brush or vacuum with brush attachment Remove loose particles and dust from the burner controls and grate Inspect and clean burner air intake hole Remove lint or particles with brush Failure to keep air intake hole clean will result in sooting and poor combustion ANNUALCLEANING INSPECTION Referto parts diagram for location of items discussed below Inspect and clean burner air int...

Страница 19: ... pilot assembly or get it serviced f Gas regulator setting is not correct Replace gas regulator 7 ODS pilot lights but flame goes out when control knob is released a Control knob not fully pressed in Press in control knob fully b Control knob not pressed in long enough After ODS pilot lights keep control knob pressed in 30 seconds c Manual Shutoff valve not fully open Fully open manual shutoff valv...

Страница 20: ...21561 21561 TUBING ASSEMBLY VALVE TO PILOT LPG 12 21559 21559 21559 TUBING ASSEMBLY REGULATOR TO PILOT NAT 13 R7063 R7063 R7063 REGULATOR NAT PILOT 14 21560 21560 21560 TUBING ASSEMBLY VALVE TO REGULATOR NAT ONLY 15 21562 21563 21564 TUBING ASSEMBLY 16 R2423 R2423 R2423 CONNECTOR MALE 17 21589 21589 21589 VALVE BRACKET 2 REQUIRED 18 R3626 R3626 R3626 VALVE NAT 18 R3625 R3625 R3625 VALVE LPG 19 R90...

Страница 21: ...ve all this information Appliance Number Part Description Appliance Serial Number Part Number Type of Gas Propane or Natural Do not order bolts screws washers or nuts They are standard hardware items and can be purchased at any local hardware store Shipments contingent upon strikes fires and all causes beyond our control Empire Comfort Systems Inc Nine Eighteen Freeburg Ave Belleville Illinois 6222...

Страница 22: ...Page 22 21565 3 0906 SERVICE NOTES ...

Страница 23: ...Page 23 21565 3 0906 SERVICE NOTES ...

Страница 24: ...Page 24 21565 3 0906 Empire Comfort Systems Inc 918 Freeburg Ave Belleville IL 62220 PH 618 233 7420 or 800 851 3153 FAX 618 233 7097 or 800 443 8648 info empirecomfort com www empirecomfort com ...

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