WARRANTY INFORMATION
IMPORTANT:
Whistler will not assume responsibility for loss or damage
incurred in shipping. Therefore, please ship your unit insured with return
receipt requested.
CODs will not be accepted!
2. Include with your unit the following information, clearly printed:
• Your name and physical street address for shipping (no PO Boxes), a
daytime telephone number, and an email address (if applicable).
• A detailed description of the problem (e.g.,“device will not power ON”).
• A copy of your dated proof of purchase or bill of sale.
3. Be certain your unit is returned with its serial number. Units without serial
numbers are not covered under warranty.
IMPORTANT:
To validate that your unit is within the warranty period, make
sure you keep a copy of your dated proof of purchase. For warranty verification
purposes, a copy of your dated store receipt must accompany any Whistler
product sent in for warranty work.
Service Out Of Warranty
Units will be repaired at “out of warranty” service rates when:
• The unit’s original warranty has expired.
• A dated proof of purchase is not supplied.
• The unit has been returned without its serial number.
• The unit has been misused, abused, modified, installed improperly, or
had its housing removed.
The minimum out of warranty service fee for your Whistler DVR Camera is
$55.00 (U.S.). If you require out of warranty service, please return your unit as
outlined in the section “Service Under Warranty” along with a cashier’s check
or money order in the amount of $55.00. Payment may also be made by
MasterCard, VISA or American Express.
Personal checks are not accepted.
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WARRANTY INFORMATION
In the event repairs cannot be covered by the minimum service fee, you
will be contacted by a Whistler technical service specialist who will outline
options available to you.
IMPORTANT:
When returning your unit for service, be certain to include a
daytime telephone number and an email address (if applicable).
Customer Service
If you have questions concerning the operation of your Whistler product, or
require service during or after the warranty period, please call Customer Service
at
1-800-531-0004
.
Representatives are available to answer your questions Monday - Friday from
8:00 a.m. to 5:00 p.m. (CT) or visit the F.A.Q.’s at www.
whistlergroup
.com.
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