17
Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Dryer Results (cont.)
Odors
Recent painting, staining, or varnishing
in the area where your dryer is located.
Ventilate the area. When the odors or fumes are gone from
the area, rewash and dry the clothing.
Steam models only:
For steam cycles,
the water is not properly connected
with the dryer.
Make sure water is connected to the dryer. Check that water
inlet hose is connected to both the faucet and dryer’s water
inlet valve. Check that the water supply is turned on.
Odors are left in garments after
wearing.
Steam models only:
To remove odors left in garments after
wearing, select Steam Refresh. This cycle is best for reducing
wrinkles and odors from dry loads consisting of wrinkle-
free cotton, cotton-polyester blends, common knits, and
synthetics.
Load too hot
Load removed before cooldown
portion of cycle complete.
Allow the dryer to complete the cooldown portion of the
cycle before removing the load.
Using Timed Dry cycle with a high
temperature setting.
Select an Automatic Cycle with a lower heat setting to avoid
overdrying the load.
Dryer Displaying Code Message or Cycle Status Indicator Lights Up
“PF” (power failure)
The drying cycle has been interrupted
by a power failure.
Touch and hold START to restart the dryer.
NOTE:
The
Control Lock function may be enabled when recovering
from a power failure. To unlock the control, touch and hold
CONTROL LOCK for at least 3 seconds.
“L2” Diagnostic Code
(low or no line voltage
condition)
There may be a problem with your
home power supply, keeping the
dryer’s heater from turning on.
The dryer will continue to run when this diagnostic code is
present. Touch any pad to clear the code from the display
and return to the estimated time remaining.
NOTE:
This error will only show during the initial installation.
Try the following:
Check to see if a household fuse has blown or circuit breaker
has tripped. Electric dryers use two household fuses or
breakers. Replace the fuse or reset the circuit breaker.
Confirm that the power cord is properly installed. Refer to
the Installation Instructions for details.
Select a Timed Dry heated cycle, and restart the dryer.
If the message persists, consult a qualified electrician.
“F# E#” (F1 E1, F3 E1, etc.)
variable service codes
The dryer is in need of service.
If a code beginning with an “F” appears in the display,
alternating between F# and E#, the dryer control has
detected a problem that requires service. Call for service.
Check Vent indicator is lit
The lint screen or vent is clogged; the
vent is crushed or kinked or has too
many turns.
The dryer will continue to run when this indicator is lit.
Try the following:
• Clean lint screen.
• Check to see if the vent run from the dryer to the wall is
crushed or kinked.
• Confirm that the vent run from the dryer to the wall is free
of lint and debris.
• Confirm that the exterior vent exhaust hood is free of lint
and debris.
• Confirm that your vent system falls within the
recommended run length and number of elbows for the
type of vent you are using. Refer to “Plan Vent System” in
the Installaton Instructions for details.
• Select a Timed Dry heated cycle, and restart the dryer.
• If the indicator remains lit, have your entire home venting
run cleaned.
“Loc” or “Lc”
The Control Lock is enabled.
Touch and hold CONTROL LOCK for 3 seconds to unlock
the controls of the dryer. During this time the LED Display
will count down 3-2-1. When the Control Lock is disabled,
the LED Display will clear.
