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06/17

IF YOU NEED SERVICE:

1. 

Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without 

service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.

2. 

All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for 

warranty service to: 

Whirlpool Customer eXperience Center

In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.

WHIRLPOOL

®

 LAUNDRY 

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED 

TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the 

Customer eXperience Center:

 

Name, address, and telephone number

 

Model number and serial number

 

A clear, detailed description of the problem

 

Proof of purchase, including dealer or retailer name and address

ONE YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

For one year from the date of purchase, 

when this major appliance is installed, 

operated, and maintained according 

to instructions attached to or furnished 

with the product, Whirlpool Corporation 

or Whirlpool Canada LP (hereafter 

“Whirlpool”) will pay for factory 

specified replacement parts and repair 

labor to correct defects in materials or 

workmanship that existed when this 

major appliance was purchased or, at 

its sole discretion, replace the product. 

In the event of product replacement, 

your appliance will be warranted for 

the remaining term of the original unit’s 

warranty period.
YOUR SOLE AND EXCLUSIVE 

REMEDY UNDER THIS LIMITED 

WARRANTY SHALL BE PRODUCT 

REPAIR AS PROVIDED HEREIN. 

Service must be provided by a 

Whirlpool designated service company. 

This limited warranty is valid only in 

the United States or Canada and 

applies only when the major appliance 

is used in the country in which it was 

purchased. This limited warranty is 

effective from the date of original 

consumer purchase. Proof of original 

purchase date is required to obtain 

service under this limited warranty.

1. 

Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator,  

or installation instructions. 

2. 

In-home instruction on how to use your product.

3. 

Service to correct improper product maintenance or installation, installation not in accordance with 

electrical or plumbing codes, or correction of household electrical or plumbing (e.g., house wiring,  

fuses, or water inlet hoses).

4. 

Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation solutions).

5. 

Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.

6. 

Conversion of products from natural gas or propane gas, or reversal of appliance doors.

7. 

Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not approved  

by Whirlpool.

8. 

Repairs to parts or systems to correct product damage or defects caused by unauthorized service, 

alteration, or modification of the appliance.

9. 

Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes, 

unless such damage results from defects in materials and workmanship and is reported to Whirlpool 

within 30 days. 

10. 

Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments including, 

but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.

11. 

Pickup or delivery. This product is intended for in-home repair.

12. 

Travel or transportation expenses for service in remote locations where an authorized Whirlpool 

servicer is not available.

13. 

Removal or reinstallation of inaccessible appliances or built-in fixtures (e.g., trim, decorative panels, 

flooring, cabinetry, islands, countertops, drywall) that interfere with servicing, removal, or replacement 

of the product.

14. 

Service or parts for appliances with original model/serial numbers removed, altered, or not easily 

determined.

The cost of repair or replacement under these excluded circumstances shall be borne by 

the customer. 

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A 

PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow 

limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific 

legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations 

contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,  

you should ask Whirlpool or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL 

SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of 

incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you 

also may have other rights that vary from state to state or province to province.

®

/

TM

 ©2018 Whirlpool. All rights reserved. Used under license in Canada.

W11254174A
W11254180A-SP

07/18

Содержание WTW2000HW

Страница 1: ...endimiento HE WASHER USE AND CARE GUIDE Table of Contents WASHER SAFETY 2 INSTALLATION REQUIREMENTS 3 PERMANENT INSTALLATION INSTRUCTIONS 6 PORTABLE INSTALLATION INSTRUCTIONS 10 CONTROL PANEL AND FEATURES 13 USING YOUR WASHER 15 WASHER MAINTENANCE 18 TROUBLESHOOTING 20 WARRANTY 25 W11254174A W11254180A SP ...

Страница 2: ...2 WASHER SAFETY ...

Страница 3: ...en to 19 16 3 95 cm Utility knife Flashlight optional INSTALLATION REQUIREMENTS Permanent Installation Parts needed not provided with washer NOTE Replace inlet hoses after 5 years of use to reduce the risk of hose failure Record hose installation or replacement dates for future reference Inlet hoses with flat washers Parts supplied Drain hose with clamp Cable tie Leveling feet Tools needed for ins...

Страница 4: ...onsibility You will need A water heater set to deliver 120 F 49 C water to the washer A grounded electrical outlet located within 5 ft 1 5 m of where the power cord is attached to the back of the washer See Electrical Requirements Hot and cold water faucets located within 3 ft 1 1 m of the hot and cold water fill valves and water pressure of 5 100 psi 34 5 690 kPa A level floor with a maximum slop...

Страница 5: ...unded outlet installed by a qualified electrician If codes permit and a separate ground wire is used it is recommended that a qualified electrician determine that the ground path is adequate Do not ground to a gas pipe Check with a qualified electrician if you are not sure the washer is properly grounded Do not have a fuse in the neutral or ground circuit Remove Shipping Material Before you instal...

Страница 6: ...aundry tub drain system view C The laundry tub requires a minimum carry away capacity of 17 gal 64 5 L per minute for permanent installations The top of the laundry tub must be at least 39 990 mm above the floor and no higher than 72 183 cm from the bottom of the washer min 30 762 mm 4 5 114 mm 4 5 114 mm A B C Install Leveling Feet Optional for permanent installation only IMPORTANT Installation o...

Страница 7: ...ed to remove the drain hose form from the end of the drain hose You may need additional parts with separate directions See Tools and Parts To avoid damage to the floor set the washer onto cardboard before moving across floor Move the washer to within approximately 3 ft 900 mm of the final location Connect Drain Hose 2 Attach drain hose to drain port If clamp is not already in place on elbow end of...

Страница 8: ...llation or replacement dates for future reference Periodically inspect and replace hoses if bulges kinks cuts wear or leaks are found 9 Check for leaks Turn on water faucets to check for leaks A small amount of water may enter washer It will drain later If you connect only one water hose you must cap supplied off the remaining water inlet port Secure Drain Hose 10 Secure drain hose to laundry tub ...

Страница 9: ...lations Check the levelness of the floor If floor is not level move washer to a level floor area 13 Plug into a grounded 3 prong outlet Complete Installation Checklist Check electrical requirements Be sure you have correct electrical supply and recommended grounding method Check that all parts are now installed If there is an extra part go back through steps to see what was skipped Check that you ...

Страница 10: ...to the end of the inlet hose Firmly seat the washer in the coupling 3 Connect fill hose Attach the fill hose to the cold water left inlet valve Tighten coupling by hand Use pliers to make an additional 2 3 turn NOTE Do not overtighten Damage to the valves can result Hot water right inlet valve is capped Leave this valve capped 4 Connect drain hose 6 mm To keep the fill and drain hose from leaking ...

Страница 11: ...side Be sure your washer is on a level floor to help avoid movement during spin Attach fill and drain hose connector to a single spout hot cold water faucet Move the locking collar down while lifting the connector until it snaps into place 8 Set TEMP to Tap Cold Set the temperature setting on your washer to Tap Cold Set the water temperature for the Wash cycle by adjusting the Hot and Cold water f...

Страница 12: ...eps to see what was skipped Check that you have all of your tools Check that shipping materials were completely removed from washer Check that water faucets are on Check for leaks around faucets and inlet hoses NOTE If the washer is attached to a faucet equipped with a spray hose the constant water pressure may cause the spray hose to leak To avoid possible failure the spray hose should be disconn...

Страница 13: ... indicate the selected cycle and the current process CYCLE TIME or Press or to adjust the duration of a cycle LED display will show the time remaining for the cycle to complete If an out of range adjustment is made a buzzer will sound End of Cycle Signal Press and hold the minus button for 3 seconds to enable or disable the end of cycle signal CYCLES Press CYCLES to select a wash cycle Choose from...

Страница 14: ...emoval and high speed spin to shorten drying time Heavy Duty Use this cycle for sturdy or heavily soiled loads Wash combines high speed agitation and high speed spin for maximum soil removal Rinse Use this cycle for additional rinsing of the washer load or hand washed items Spin Use this cycle to remove excess water from the washer load or hand washed items Clean Washer Use this cycle every 30 was...

Страница 15: ...arate lint takers from lint givers Synthetics knits and corduroy fabrics will pick up lint from towels rugs and chenille fabrics NOTE Always read and follow fabric care labels instructions to avoid damage to your items 2 Add laundry products IMPORTANT If you are using the Compact Dryer Stack Stand Part Number 49971 pull the washer forward before lifting the washer lid Do not permanently install th...

Страница 16: ...ser Add liquid HE detergent or single dose packets to the basket prior to adding laundry See Washer Maintenance for information on recommended method of cleaning washer dispensers 5 Add liquid chlorine bleach to dispenser Bleach will be dispensed automatically during the wash part of the cycle Do not overfill dilute or use more than 1 cup 250 mL Do not use color safe bleach or Oxi products in the ...

Страница 17: ...s Moderate to light soils Cool Some warm water may be added to assist in soil removal and to help dissolve detergents Colors that bleed or fade Light soils Cold A small amount of warm water may be added to assist in soil removal and to help dissolve detergents Water will be colder than Cool setting Dark colors that bleed or fade Light soils Tap Cold This is the temperature from your faucet Dark co...

Страница 18: ...ART PAUSE for 3 seconds After the Clean Washer cycle has stopped run a Rinse cycle to rinse cleaner from washer Washer care cont 2 Chlorine Bleach Procedure Alternative a Open the washer lid and remove any clothing or items b Add 1 cup 236 mL of liquid chlorine bleach to the bleach compartment NOTE Use of more liquid chlorine bleach than is recommended above could cause washer damage over time c C...

Страница 19: ... moved during freezing weather follow WINTER STORAGE CARE directions before moving 3 Disconnect drain hose from drain system and from back of washer 4 Unplug power cord 5 Place inlet hoses and drain hose inside washer drum 6 Bundle power cord with a rubber band or cable tie to keep it from hanging onto the ground Reinstalling using washer again To reinstall washer after non use vacation winter sto...

Страница 20: ...g or surging as final amounts of water are removed during the spin drain cycles Humming Load sensing may be occurring You may hear the hum of the sensing spins after you have started the washer This is normal Whirring Basket may be slowing down You may hear the whirring sound of the basket slowing down This is normal Water Leaks Check the following for proper installation Washer not level Water ma...

Страница 21: ...e Select RINSE then SPIN Do not add more detergent Washer not draining spinning loads are still wet Small items may have been caught in pump or between basket and tub which can slow draining Empty pockets and use garment bags for small items Using cycles with a lower spin speed Cycles with lower spin speeds remove less water than cycles with high spin speeds Use the recommended cycle speed spin fo...

Страница 22: ...st be on For portable installations sink faucet must be on Inlet valve screens on washer may be clogged Remove any kinks in the inlet hose Not using HE detergent or using too much HE detergent The suds from regular detergent can cause the washer to operate incorrectly Use only HE detergent Be sure to measure correctly Always measure detergent and follow detergent directions based on load size and ...

Страница 23: ... or using too much HE detergent Use only HE detergent Be sure to measure correctly Always follow the detergent directions See Washer Care section Fabric damage Sharp items were in pockets during wash cycle Empty pockets zip zippers and snap or hook fasteners before washing to avoid snags and tears Strings and straps could have tangled Tie all strings and straps before starting wash load Items may ...

Страница 24: ...se Water temperature is very cold Select a warmer wash temperature Try adding the detergent to the basket prior to adding laundry rather than using the detergent dispenser Single dose laundry packet not dissolving Adding laundry packet incorrectly Be sure laundry packet is added to washer basket before adding clothes Follow the manufacturer s instructions to avoid damage to your items Error Code A...

Страница 25: ...parts or accessories 6 Conversion of products from natural gas or propane gas or reversal of appliance doors 7 Damage from accident misuse abuse fire floods acts of God or use with products not approved by Whirlpool 8 Repairs to parts or systems to correct product damage or defects caused by unauthorized service alteration or modification of the appliance 9 Cosmetic damage including scratches dent...

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