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ACCESSORIES
The following accessories are available for your refrigerator.
To order, contact us and ask for the Part Number.
In the U.S.A., visit our webpage
www.whirlpool.com/accessories or call 1-800-901-2042.
In Canada, visit our webpage www.whirlpoolparts.ca
or call 1-800-807-6777.
affresh
®
Stainless Steel Cleaner:
In U.S.A., order Part #W10355016
In Canada, order Part #W10355016B
affresh
®
Stainless Steel Wipes:
In U.S.A., order Part #W10355049
In Canada, order Part #W10355049B
affresh
®
Kitchen & Appliance Cleaner:
In U.S.A., order Part #W10355010
In Canada, order Part #W10355010B
Reversibility Kit:
Order Part # W10395148
Ice maker Kit:
Order Part # W10663778
LED Bulb:
Order Part # W1082003
The door will not
close completely
■
The door is blocked open - Move food packages away from door. Push bin or shelf back into the correct
position. Make sure the crisper cover is fully pushed in so that the back rests on the supports.
The door is
difficult to open
■
Gaskets are dirty or sticky - Clean gaskets and contact surfaces with mild soap and warm water. Rinse and
dry with soft cloth.
Temperature is too
warm
■
New installation - Allow 24 hours following installation for the refrigerator to cool completely.
■
Doors opened often or not closed completely - Allows warm air to enter refrigerator. Minimize door
openings and keep doors fully closed.
■
A large amount of warm food has been recently added - Allow several hours for refrigerator to return to
normal temperature.
■
Check that the Temperature controls are set correctly for the surrounding conditions - Adjust the
controls to one setting colder. Check temperature in 24 hours. See “Using the Controls” in the User Guide.
There is interior
moisture buildup
NOTE: Some
moisture buildup
is normal.
■
Humid room - Contributes to moisture buildup in the refrigerator.
■
Doors opened often or not closed completely - Allows humid air to enter the refrigerator. Minimize door
openings and keep door fully closed.
The ice maker is
not producing ice
or not enough ice
(on some models)
■
The ice maker is not connected to a water supply - Connect refrigerator to water supply and turn water
shut-off valve fully open.
■
A kink in the line can reduce water flow - Straighten the water source line.
■
Ice maker is not turned on - Make sure the ice maker wire shut-off arm or switch (depending on model)
is in the on position.
■
New installation - Wait 24 hours following ice maker installation for ice production to begin. Wait 3 days
for full ice production.
■
Large amount of ice recently removed - Allow sufficient time for ice maker to produce more ice.
■
Ice cube jammed in the ice maker ejector arm - Remove ice from the ejector arm with a plastic utensil.
■
A reverse osmosis water filtration system connected to your cold water supply can decrease water
pressure - See “Water Supply Requirements.”
The ice cubes are
hollow or small
(on some models)
NOTE: This is an
indication of low
water pressure.
■
The water valve is not completely open - Turn the water shut-off valve fully open.
■
A kink in the line can reduce water flow - Straighten the water source line.
■
A reverse osmosis water filtration system connected to your cold water supply can decrease water
pressure -
See “Water Supply Requirements.”
■
If questions remain regarding water pressure, call a licensed, qualified plumber.
Off-taste, odor,
or gray color
in the ice
(on some models)
■
New plumbing connections can cause discolored or off-flavored ice - Discard the ice and wash the
ice storage bin. Allow 24 hours for the ice maker to make new ice and discard the first three batches of
ice produced.
■
Ice stored too long can develop an off-taste - Discard ice. Wash ice bin. Allow 24 hours for ice maker
to make new ice.
■
Food odor transferring to ice - Use airtight, moisture-proof packaging to store food.
■
There are minerals (such as sulfur) in the water - A water filter may need to be installed to remove the
minerals.
If you experience
Possible Causes and/or Recommended Solutions
