Whirlpool W11156985A Скачать руководство пользователя страница 26

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TROUBLESHOOTING

If you experience

Possible Causes

Solution

Washer Not Performing As Expected (cont.)

Washer not draining/ 

spinning; loads are  

still wet (cont)

Using cycles with a slower spin speed.

Cycles with slower spin speeds remove less water than 

cycles with fast spin speeds. Use the recommended cycle/

speed spin for your garment.

Washer not loaded as recommended.

A tightly packed or unbalanced load may not allow the  

washer to spin correctly, leaving the load wetter than  

normal. See the Cycle Guide for load size recommendation  

for each cycle.

The load may be out of balance.

Avoid washing single items. Balance a single item, such as  

a rug or jeans jacket with a few extra items. 

Not using HE detergent or using too much 

HE detergent.

Use only HE detergent. Suds from regular detergent or using 

too much detergent can slow or stop draining or spinning. 

Always measure and follow manufacturer’s directions for your 

load. To remove extra suds, select DRAIN & SPIN with EXTRA 

RINSE. Do not add detergent. 

Small items may have been caught in the 

pump or stuck between the washer drum 

and the outer tub.

Check the drum for any items sticking through the drum 

holes. Empty pockets and use garment bags when washing 

small items.

There are too many clothes in the Wash  

& Dry cycle.

Only use the Wash & Dry cycle for two to four lightly soiled 

synthetic garments, athletic uniforms, or workout wear.

One some models: Drain pump filter is dirty.

One some models: Clean drain pump filter. See “Cleaning the 

Drain Pump Filter/Draining Residual Water.”

Wash cycle has been canceled and door 

opened before water has drained.

Run Drain & Spin to remove any excess water.

Washer is spinning 

clothes without water

The washer is measuring the mass  

of the dry load.

This measurement is normal and ensures the best cycle time 

for your load.

Door locked at end  

of wash cycle

Water remaining in washer after cycle.

Select DRAIN & SPIN to remove any water remaining in the 

washer. The washer door will unlock at the end of the drain.

Door will not unlock

Door locks when cycle has started.

If the “Add Garment” light is lit, touch START/PAUSE once. 

The door will unlock.

Incorrect or wrong 

wash or rinse  

temperatures

Check for proper water supply.

Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet,  

and have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.

Washing many loads.

Your hot water tank may not have enough hot water to keep 

up with the number of hot or warm washes. This is normal.

Desired setting or 

option does not light

For best performance, not all settings are 

available with each cycle, and some options 

cannot be used together.

See “Cycle Guide” for the available settings and options for 

each cycle.

Load not rinsed

Check for proper water supply.

Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the 

inlet valves.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hoses.

Not using HE detergent or using too much 

HE detergent.

The suds from non-HE detergent can cause the washer  

to operate incorrectly.
Use only HE detergent. Always measure detergent and follow 

manufacturer’s directions based on load size and soil level.

First try the solutions suggested here or visit our website at 

www.whirlpool.com/owners

 

(in Canada 

www.whirlpool.ca/owners

) for assistance and to possibly avoid a service call.

Содержание W11156985A

Страница 1: ......

Страница 2: ...ANCE 17 TROUBLESHOOTING 21 WARRANTY 31 ASSISTANCE OR SERVICE Back Cover TABLE DES MATIÈRES SÉCURITÉ DE LA LAVEUSE 32 ACCESSOIRES 33 TABLEAU DE COMMANDE ET CARACTÉRISTIQUES 34 GUIDE DES PROGRAMMES 38 CHOIX DU DÉTERGENT APPROPRIÉ 45 UTILISATION DES DISTRIBUTEURS 46 UTILISATION DE LA LAVEUSE 47 ENTRETIEN DE LA LAVEUSE 51 DÉPANNAGE 56 GARANTIE 67 ASSISTANCE OU SERVICE Couverture arrière ...

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Страница 8: ... fabric care choose the cycle options and settings that best fit the load being washed Always read and follow fabric care labels and laundry product instructions Avoid tightly packing the washer The washer will not rinse well or spin correctly if tightly packed If running Wash Dry loading the drum 1 4 full or less will improve drying performance and cycle time Not all settings are available with e...

Страница 9: ...X X Bulky Items Normal Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Quick Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Wrinkle Control Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Heavy Duty Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Nor...

Страница 10: ...Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Quick Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Wrinkle Control Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Heavy Duty Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Cold Wash Hot Very Warm Warm Coo...

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Страница 17: ...ace with the textured side of an affresh Machine Cleaning Wipe b Dilute Liquid Chlorine Bleach Procedure i Mix a dilute bleach solution using 3 4 cup 177 mL of liquid chlorine bleach and 1 gallon 3 8 L of warm tap water ii Wipe the seal area with the dilute solution using a damp cloth WASHER CARE cont iii Let stand 5 minutes iv Wipe down area thoroughly with a dry cloth and let washer interior air...

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Страница 21: ...ust be attached and have water flowing to the inlet valve Both hot and cold water faucets must be on Inlet valve screens on washer may be clogged Remove any kinks in the inlet hose If used auto shut off connectors and hoses must be properly installed and in working order Check for proper inlet hoses Use only manufacturer s recommended inlet hoses F9 followed by E1 or F09 followed by E01 drain pump...

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Страница 23: ...It may be necessary to call for service to remove items It is normal to hear metal items on clothing such as metal snaps buckles or zippers touch against the stainless steel drum Gurgling or humming Washer may be draining water The pump may make a humming sound with periodic gurgling or surging as final amounts of water are removed during the spin drain cycles This is normal at certain stages of t...

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Страница 25: ...ouch and hold START PAUSE Do not add more than one or two additional items after cycle has started to avoid tightly packing or unbalancing Do not add more water to the washer Not using HE detergent or using too much HE detergent Only use HE detergent Suds from regular detergents can slow or stop the washer Always measure detergent following manufacturer s directions based on your load requirements...

Страница 26: ...g clothes without water The washer is measuring the mass of the dry load This measurement is normal and ensures the best cycle time for your load Door locked at end of wash cycle Water remaining in washer after cycle Select DRAIN SPIN to remove any water remaining in the washer The washer door will unlock at the end of the drain Door will not unlock Door locks when cycle has started If the Add Gar...

Страница 27: ... items will be wetter than when using a faster spin speed The washer is not unloaded promptly Unload the washer as soon as it stops or use FanFresh option if you will not be able to unload the washer at the end of the cycle Not choosing the right cycle for the load being washed Use the Delicates cycle or another cycle with a slow spin speed to reduce wrinkling The wash water was not warm enough to...

Страница 28: ...e is complete Use the FanFresh option if load cannot be removed immediately after the wash is complete Not using HE detergent or using too much HE detergent Use only HE detergent Be sure to measure correctly Always follow the manufacturer s directions See the Washer Care section Door not left open after use This washer has a tight seal to avoid water leaks To avoid odors leave the door open to all...

Страница 29: ...manufacturer s instructions to avoid damage to your garments Cycle time changes or cycle time too long Normal washer operation The cycle times vary automatically based on your water pressure water temperature detergent and clothes load The options you select will also affect the cycle times Excessive suds in washer When excessive suds are detected a special suds routine automatically starts to rem...

Страница 30: ...ure should be performed occasionally Dried loads are wrinkled The load was not removed from washer at the end of the drying cycle Remove garments promptly at the end of the drying cycle or use the FanFresh option The washer was tightly packed Dry smaller loads that can tumble freely Loading drum a quarter full or less will improve drying performance and cycle time Results may also vary depending o...

Страница 31: ...d user operator or installation instructions 2 In home instruction on how to use your product 3 Service to correct improper product maintenance or installation installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing e g house wiring fuses or water inlet hoses 4 Consumable parts e g light bulbs batteries air or water filters preservation so...

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