Whirlpool W11156985A Скачать руководство пользователя страница 25

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TROUBLESHOOTING

If you experience

Possible Causes

Solution

Washer Not Performing As Expected (cont.)

Washer won’t run or fill; 

washer stops working 

(cont.)

The load size is being sensed.

After the load size is sensed, the estimated time based on 

load size will be displayed and water will be added. 

Normal washer operation.

Door must be completely closed and latched for washer  

to run.

The washer pauses for about 2 minutes during certain cycles. 

Allow the cycle to continue. Some cycles feature periods of 

tumbling and soak.
Washer may be stopped to reduce suds. Use only a proper 

amount of HE detergent.

Cold Wash uses less water in the beginning of the cycle to  

provide a high concentration of detergent for optimal cleaning 

action. Following this concentrated tumbling, more water is 

used to complete the wash.
During the first 20 minutes of the Clean Washer with affresh

®

 

cycle, it will activate the steamer but the drum will not spin or 

fill with water. You may see condensation on the door window 

during this initial phase. If you are using an affresh

®

 Washer 

Cleaner tablet, it will not dissolve completely during the steam 

phase. This is normal.

The washer door is not firmly shut.

The door must be closed during operation.

On some models: The Load & Go™ 

bulk dispenser is not fully seated in 

the washer.

Make sure that the Load & Go™ bulk dispenser is fully seated 

in the washer, and that the lid on the bulk dispenser is  

firmly closed.

Washer not loaded as recommended.

Remove several items and rearrange load evenly in washer 

drum. Close door; then touch and hold START/PAUSE.

Do not add more than one or two additional items after cycle 

has started to avoid tightly packing or unbalancing. 

Do not add more water to the washer. 

Not using HE detergent or using too 

much HE detergent.

Only use HE detergent. Suds from regular detergents can  

slow or stop the washer. Always measure detergent, following  

manufacturer’s directions based on your load requirements. 
To remove suds, cancel cycle. Select DRAIN & SPIN with 

EXTRA RINSE. Touch START/PAUSE. Do not add more 

detergent.
Make sure the Load & Go

 bulk dispenser is disabled if you 

are using a single dose of detergent.

Door not opened between cycles.

After any wash cycle is completed, the door must be opened 

and then closed before a new cycle can begin.

Washer not draining/ 

spinning; loads are  

still wet

Drain hose extends into standpipe  

farther than 4.5" (114 mm).

Check drain hose for proper installation. Use drain hose form  

and securely attach to drainpipe or tub. Do not tape over 

drain opening. 

The drain hose is clogged, or the  

end of the drain hose more than  

96" (2.4 m) above the floor.

Lower drain hose if the end is higher than 96" (2.4 m) above  

the floor. Remove any clogs from drain hose. See “Installation  

Requirements” in Installation Instructions.

Strainer/stocking on end of  

drain hose.

Remove strainer/stocking from drain hose.

The drain hose fits too tightly  

in the standpipe, or it is taped  

to the standpipe.

The drain hose should be loose yet fit securely. Do not  

seal the drain hose with tape. The hose needs an air gap.  

See “Secure the Drain Hose” in Installation Instructions.

First try the solutions suggested here or visit our website at 

www.whirlpool.com/owners

 

(in Canada 

www.whirlpool.ca/owners

) for assistance and to possibly avoid a service call.

Содержание W11156985A

Страница 1: ......

Страница 2: ...ANCE 17 TROUBLESHOOTING 21 WARRANTY 31 ASSISTANCE OR SERVICE Back Cover TABLE DES MATIÈRES SÉCURITÉ DE LA LAVEUSE 32 ACCESSOIRES 33 TABLEAU DE COMMANDE ET CARACTÉRISTIQUES 34 GUIDE DES PROGRAMMES 38 CHOIX DU DÉTERGENT APPROPRIÉ 45 UTILISATION DES DISTRIBUTEURS 46 UTILISATION DE LA LAVEUSE 47 ENTRETIEN DE LA LAVEUSE 51 DÉPANNAGE 56 GARANTIE 67 ASSISTANCE OU SERVICE Couverture arrière ...

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Страница 8: ... fabric care choose the cycle options and settings that best fit the load being washed Always read and follow fabric care labels and laundry product instructions Avoid tightly packing the washer The washer will not rinse well or spin correctly if tightly packed If running Wash Dry loading the drum 1 4 full or less will improve drying performance and cycle time Not all settings are available with e...

Страница 9: ...X X Bulky Items Normal Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Quick Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Wrinkle Control Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Heavy Duty Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Nor...

Страница 10: ...Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Quick Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Wrinkle Control Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Heavy Duty Hot Very Warm Warm Cool Cold Fast Medium Fast Medium Slow Off Light Normal Heavy X X X X X Cold Wash Hot Very Warm Warm Coo...

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Страница 17: ...ace with the textured side of an affresh Machine Cleaning Wipe b Dilute Liquid Chlorine Bleach Procedure i Mix a dilute bleach solution using 3 4 cup 177 mL of liquid chlorine bleach and 1 gallon 3 8 L of warm tap water ii Wipe the seal area with the dilute solution using a damp cloth WASHER CARE cont iii Let stand 5 minutes iv Wipe down area thoroughly with a dry cloth and let washer interior air...

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Страница 21: ...ust be attached and have water flowing to the inlet valve Both hot and cold water faucets must be on Inlet valve screens on washer may be clogged Remove any kinks in the inlet hose If used auto shut off connectors and hoses must be properly installed and in working order Check for proper inlet hoses Use only manufacturer s recommended inlet hoses F9 followed by E1 or F09 followed by E01 drain pump...

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Страница 23: ...It may be necessary to call for service to remove items It is normal to hear metal items on clothing such as metal snaps buckles or zippers touch against the stainless steel drum Gurgling or humming Washer may be draining water The pump may make a humming sound with periodic gurgling or surging as final amounts of water are removed during the spin drain cycles This is normal at certain stages of t...

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Страница 25: ...ouch and hold START PAUSE Do not add more than one or two additional items after cycle has started to avoid tightly packing or unbalancing Do not add more water to the washer Not using HE detergent or using too much HE detergent Only use HE detergent Suds from regular detergents can slow or stop the washer Always measure detergent following manufacturer s directions based on your load requirements...

Страница 26: ...g clothes without water The washer is measuring the mass of the dry load This measurement is normal and ensures the best cycle time for your load Door locked at end of wash cycle Water remaining in washer after cycle Select DRAIN SPIN to remove any water remaining in the washer The washer door will unlock at the end of the drain Door will not unlock Door locks when cycle has started If the Add Gar...

Страница 27: ... items will be wetter than when using a faster spin speed The washer is not unloaded promptly Unload the washer as soon as it stops or use FanFresh option if you will not be able to unload the washer at the end of the cycle Not choosing the right cycle for the load being washed Use the Delicates cycle or another cycle with a slow spin speed to reduce wrinkling The wash water was not warm enough to...

Страница 28: ...e is complete Use the FanFresh option if load cannot be removed immediately after the wash is complete Not using HE detergent or using too much HE detergent Use only HE detergent Be sure to measure correctly Always follow the manufacturer s directions See the Washer Care section Door not left open after use This washer has a tight seal to avoid water leaks To avoid odors leave the door open to all...

Страница 29: ...manufacturer s instructions to avoid damage to your garments Cycle time changes or cycle time too long Normal washer operation The cycle times vary automatically based on your water pressure water temperature detergent and clothes load The options you select will also affect the cycle times Excessive suds in washer When excessive suds are detected a special suds routine automatically starts to rem...

Страница 30: ...ure should be performed occasionally Dried loads are wrinkled The load was not removed from washer at the end of the drying cycle Remove garments promptly at the end of the drying cycle or use the FanFresh option The washer was tightly packed Dry smaller loads that can tumble freely Loading drum a quarter full or less will improve drying performance and cycle time Results may also vary depending o...

Страница 31: ...d user operator or installation instructions 2 In home instruction on how to use your product 3 Service to correct improper product maintenance or installation installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing e g house wiring fuses or water inlet hoses 4 Consumable parts e g light bulbs batteries air or water filters preservation so...

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