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PROBLEM

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

BURNER FLAME YELLOW-

LAZY

1. Insufficient secondary air

2. Low gas pressure

3. Flue

clogged

4. Flue damper partially open

5. Main burner line clogged

6. Heater installed in a confined area

7. Obstruction in main burner orifice

1. Provide ventilation to water heater

2. Check with gas utility company

3. Clean, locate source and correct

4. Cycle gas control valve/thermostat OFF then

ON. If problem persists replace damper

5. Clean, locate source and correct

6. Proper fresh air ventilation

7. Clean or replace orifice

HIGH OPERATION COSTS

1. Thermostat set too high

2. Sediment or lime in tank

3. Water heater too small for job

4. Wrong piping connections

5. Leaking

faucets

6. Gas

leaks

7. Wasted hot water

8. Long runs of exposed piping

9. Hot water piping in exposed wall

10. Flue Damper seal not functioning

1. Set temperature dial to lower setting

2. Drain/flush-provide water treatment if needed

3. Install adequate heater

4. Correct piping-dip tube must be in cold inlet

5. Repair

faucets

6. Check with utility-repair at once

7. Advise

customer

8. Insulate

piping

9. Insulate

piping

10. Replace the flue damper

INSUFFICIENT HOT WATER 1. Thermostat set too low

2. Sediment or lime in tank

3. Water heater too small

4. Wrong piping connections

5. Leaking

faucets

6. Wasted hot water

7. Long runs of exposed piping

8. Hot water piping in outside wall

9. Low gas pressure

1. Turn temperature dial to desired setting

2. Drain/flush-provide water treatment if needed

3. Install adequate heater

4. Correct piping-dip tube must be in cold inlet

5 Repair

faucets

6. Advise

customer

7. Insulate

piping

8. Insulate

piping

9. Check with gas utility company

SLOW HOT WATER

RECOVERY

1. Insufficient secondary air

2. Flue

clogged

3. Low gas pressure

4. Improper

calibration

5. Water heater too small

6. Wrong piping connections

7. Wasted hot water

1. Provide ventilation to water heater. Check flue

way, flue baffle, and burner

2. Clean flue, locate source and correct

3. Check with gas utility company

4. Replace

thermostat

5. Install adequate heater

6. Correct piping-dip tube must be in cold inlet

7. Advise

customer

DRIP FROM RELIEF VALVE

1. Excessive water pressure

2. Heater

stacking

3. Closed water system

1. Use a pressure reducing valve and relief valve

2. Lower the thermostat setting

3. See “Closed System/Thermal Expansion”

THERMOSTAT FAILS TO

SHUT-OFF

1. Thermostat not functioning properly

2. Improper

calibration

1. Replace

thermostat

2. Replace

thermostat

COMBUSTION ODORS

1. Insufficient secondary air

2. Flue

clogged

3. Heater installed in a confined area

1. Provide ventilation to water heater. Check flue

way, flue baffle, and burner

2. Clean, locate source and correct

3. Provide fresh air ventilation

SMOKING AND CARBON

FORMATION (SOOTING)

1. Insufficient secondary air

2. Low gas pressure

3. Flue

clogged

4. Thermostat not functioning properly

5. Heater installed in a confined area

6. Burner flame yellow-lazy

1. Provide ventilation to water heater. Check flue

way, flue baffle, burner

2. Check with gas utility company

3. Clean, locate source and correct

4. Replace

thermostat

5. Provide fresh air ventilation

6. See “Burner Flame Yellow-Lazy”

CONDENSATION

1. Temperature setting too low

1. Increase the temperature setting

BURNER FLAME FLOATS

AND LIFTS OFF PORTS

1. Orifice too large

2. High gas pressure

3. Flue

clogged

4. Cold

drafts

1. Replace with correct orifice

2. Check with gas utility company

3. Clean flue and burner-locate source and correct

4. Locate source and correct

BURNER FLAME TOO HIGH 1. Orifice too large

1. Replace with correct orifice

FLAME BURNS AT ORIFICE

1. Thermostat not functioning properly

2. Low gas pressure

1. Replace

thermostat

2. Check with gas utility company

PILOT FLAME

TOO SMALL

1. Pilot line or orifice clogged

2. Low gas pressure

1. Clean, locate source and correct

2. Check with gas utility company

SMELLY WATER

1. Sulfides in the water

1. Replace the anode with a special anode

Содержание Residential Electric Water Heater

Страница 1: ...th INSTALLER AFFIX THESE INSTRUCTIONS TO OR ADJACENT TO THE WATER HEATER OWNER RETAIN THESE INSTRUCTIONS AND WARRANTY FOR FUTURE REFERENCE RETAIN THE ORIGINAL RECEIPT AS PROOF OF PURCHASE Table of Contents 2 Residential Gas Water Heater with the Flame Lock Safety System To obtain technical warranty or service assistance during or after the installation of this water heater visit our website at htt...

Страница 2: ... followed Important Instructions Do not use this appliance if any part has been under water Immediately call a qualified person Water heaters sub jected to flood conditions or any time the gas controls main burner or pilot have been submerged in water require replacement of the entire water heater Hydrogen gas can be produced in a hot water system that has not been used for a long period of time g...

Страница 3: ... You or future users of this water heater will need it for future reference Service to the Flame Lock Safety System should only be performed by a qualified person Examples of a qualified person include licensed plumbers authorized gas company personnel and authorized service personnel IMPORTANT The manufacturer and seller of this water heater will not be liable for any damages injuries or deaths c...

Страница 4: ... flammable vapors in the area This will not prevent a possible fire explosion if the igniter activates and flammable vapors have accumulated in the combustion chamber with the pilot light off If you suspect a flammable vapor incident has occurred do not use this appliance Do not attempt to light this appliance if you suspect flammable vapors have accumulated inside or outside the appliance Immedia...

Страница 5: ...ors of the structure Due to the normal corrosive action of the water the tank will eventually leak after an extended period of time Also any external plumbing leak including those from improper installation may cause early failure of the tank due to corrosion if not repaired If the homeowner is uncomfortable with making the repair a qualified person should be contacted A suitable metal drain pan s...

Страница 6: ... height Figure 4 Gas Piping Gas Pressure IMPORTANT The gas supply pressure must not exceed the maximum supply pressure as stated on the water heater s data plate The minimum supply pressure is for the purpose of input adjustment Gas Pressure Testing IMPORTANT This water heater and its gas connection must be leak tested before placing the appliance in operation If the code requires the gas lines to...

Страница 7: ...fresheners paint and varnish removers refrigerants and many other commercial and household products When burned vapors from these products form highly corrosive acid compounds These products should not be stored or used near the water heater or air inlet Combustion and ventilation air requirements are determined by the location of the water heater The water heater may be located in either an open ...

Страница 8: ...nput of all gas utilization equipment i e water heaters furnaces clothes dryers etc and the method by which the air is provided The BTU HR input can be found on the water heater data plate Additional air can be provided by two methods 1 All air from inside the building 2 All air from outdoors Figure 6 Opening Locations Confined Spaces 12 maximum Permanent openings to the outside or additional room...

Страница 9: ...e opened automatically during equipment operation Keep louvers and grilles clean and free of debris or other obstructions Table 4 Minimum Free Area of Permanent Openings for Ventilation and Combustion Air Supply All Air from Outdoors Only Based on the total BTU HR input rating for all utilizing equip ment within the confined space Opening Source Minimum Free Area Per Opening sq in Reference Drawin...

Страница 10: ...nes in these instructions for sizing a vent pipe system If a transition to a larger vent size is required the vent transition connection must be made at the draft hood outlet Vent Connectors 1 Type B Double wall U L Listed Vent Pipe 2 Single wall Vent Pipe Maintain the manufacturer s specified minimum clearance from combustible materials when using type B double wall vent pipe Vent connectors made...

Страница 11: ... gas vent must be terminated in a vertical position to facilitate the removal of the burnt gases An unused chimney flue or masonry enclosure may be used as a passageway for the installation of a gas vent Figure 15 Common combined venting is allowable with vertical type B vent systems and lined masonry chimneys as long as proper draft for the water heater is established under all conditions of oper...

Страница 12: ...ture of the water by mixing cold and hot water and are readily available for use 4 If installing the water heater in a closed water system install an expansion tank in the cold water line as specified under Closed System Thermal Expansion section 5 Install a shut off valve in the cold water inlet line It should be located close to the water heater and be easily accessible Know the location of this...

Страница 13: ...erson include licensed plumbers authorized gas company personnel and authorized service personnel Do not plug valve Do not remove valve Failure to follow these instructions can result in death or explosion WARNING As water is heated it expands thermal expansion In a closed system the volume of water will grow As the volume of water grows there will be a corresponding increase in water pressure due...

Страница 14: ...distortion Must be installed to allow complete drainage of both the valve and discharge line T P Relief Valve and Pipe Insulation Some Models 1 Locate the temperature and pressure relief valve on the water heater also known as a T P relief valve See Figure 18 2 Locate the slit running the length of the T P relief valve insulation 3 Spread the slit open and fit the insulation over the T P relief va...

Страница 15: ...ee of corrosive elements and flammable vapors Fresh air openings sized correctly with consideration given to the blocking effect of louvers and grilles Ductwork is the same cross sectional area as the openings Vent Pipe System Check for proper drafting at the water heater draft hood Refer to the Checking the Draft section of this manual for the test procedure If the procedure shows insufficient dr...

Страница 16: ... a qualified service technician to inspect the appliance Water heaters subjected to a flammable vapors ignition will show a discoloration on the air intake grid bottom of combustion chamber and require replacement of the entire water heater 2 Move the ON OFF switch on the Gas Control Valve Thermostat to the OFF position WARNING If you do not follow these instructions exactly a fire or explosion ma...

Страница 17: ...e 20 Match Relief Opening Draft Hood Burn Hazard Do not touch vent Doing so can result in burns WARNING Burner Flames Inspect the burner flames through the viewport and compare them to the drawings in Figure 21 A properly operating burner should produce a soft blue flame Blue tips with yellow inner cones are satisfactory The tips of the flame may have a slight yellow tint The flame should not be a...

Страница 18: ... second instantaneous 45 minutes 5 minutes 25 seconds 5 seconds 2 seconds 1 seconds U S Government Memorandum C P S C Peter L Armstrong Sept 15 1978 Gas Control Temperature Knob Igniter 120 F Mark Gas Control Temperature Knob ON OFF STATUS A B C VERY H O T HOT LOW On Off Switch VAC Status Light VAC A B C VERY H O T HOT LOW Figure 22 Gas Control Valve Thermostat Settings NOTE During low demand peri...

Страница 19: ...ace all parts and panels before operating Failure to do so can result in death or electrical shock DAMPER FLAME SENSOR IGNITER GAS CONTROL VALVE THERMOSTAT 4 3 2 1 3 2 1 6 5 4 FV SENSOR TEMPERATURE CUT OFF SWITCH FLUE DAMPER TRANSFORMER 1 2 3 4 5 6 BL RD YL YL BN 24VAC V 24VAC BK 120VAC WH 120VAC GR BK 24VAC HOT WH 24VAC NEUTRAL BL RD BL RD YL YL BK 24VAC HOT WH 24VAC NEUTRAL YL 24VAC YL 24VAC TRA...

Страница 20: ...eat alternates bright dim Call for Heat No fault conditions One Flash three second pause Low Flame Signal control continues to operate Two Flash three second pause End Switch Failed Closed Three Flash three second pause End Switch Failed Open or TCO Limit Lockout Four Flash three second pause ECO Limit Lockout Five Flash three second pause Flame Out of Sequence Six One Flash three second pause Sof...

Страница 21: ...or to resetting the switch Contact the Product Service and Support Department for service information at 1 877 817 6750 A temperature limit switch or ECO Energy Cut Off sensor located in the gas control valve thermostat is used to shut off the water heater if the water temperature exceeds 189 F 87 C The Diagnostic Status Light will flash a code indicating an Overheat Failure 4 Flashes See Operatin...

Страница 22: ...structed Build up of soot and carbon on the main burner and pilot burner Check for a soft blue flame Leaking or damaged water and gas piping Presence of flammable or corrosive materials in the installation area Presence of combustible materials near the water heater After servicing this water heater check to make sure it is working properly See Operating Your Water Heater section of this manual IM...

Страница 23: ...manifold assembly from the burner compartment NOTE Be sure not to damage internal parts Removing the Burner from the Manifold Assembly Natural Gas Burner Low Nox L P Burner 1 Take off the burner by removing the two 2 screws lo cated underneath the burner 2 Check the burner to see if it is dirty or clogged The burner may be cleaned with soap and hot water Figure 29 Pilot Tube Manifold Tube Igniter ...

Страница 24: ...of the pilot bracket use pliers to hold the pilot assembly bracket while loosening the pilot nut 4 Pull the pilot tube from the pilot assembly Figure 31 IMPORTANT Be careful not to bend or alter the position of the pilot assembly components 5 Use a screwdriver to remove the screws securing the Pilot Igniter Flame Sensor Assembly Keep the screws for reattachement 6 Using the old pilot pilot tube as...

Страница 25: ...e two screws which secure the manifold assembly door to the combustion chamber and tighten securely There should be no space between the gasket part of the manifold door and combustion chamber IMPORTANT Do not operate the water heater if the door gasket does not create a seal between the manifold door and the combustion chamber 6 Reconnect the yellow wire leads to the thermal switch Figure 27 the ...

Страница 26: ...ter before lighting and activating the water heater Follow the Lighting Instructions on page 16 With the burner lit check the gas control valve thermostat supply line manifold component block manifold tube and pilot tube connections for leaks Check for leaks by brushing on an approved noncorrosive leak detection solution Bubbles forming indicate a leak Correct any leak found IMPORTANT All leaks mu...

Страница 27: ...r 1 Provide ventilation to water heater Check flue way flue baffle and burner 2 Clean flue locate source and correct 3 Check with gas utility company 4 Replace thermostat 5 Install adequate heater 6 Correct piping dip tube must be in cold inlet 7 Advise customer DRIP FROM RELIEF VALVE 1 Excessive water pressure 2 Heater stacking 3 Closed water system 1 Use a pressure reducing valve and relief valv...

Страница 28: ... If any connections are found to be damaged consult the replacement parts list on page for the appropriate replacement After any connection problems are fixed restart the water heater by following the lighting instructions on page 16 If the problem persists replace the damper Three Flash three second pause End Switch Failed Open or TCO Limit Lockout Turn the power switch on the gas control valve t...

Страница 29: ...ctrode flame sense rod replace the igniter pilot assembly Follow the directions on page 25 to re install the burner assembly into the combustion chamber Follow the instructions for lighting on page 16 If the problem persists contact a certified service representative Six Four Flash three second pause Soft Lockout Flame out of Sequence Sensed Turn the power switch on the gas control valve to the OF...

Страница 30: ...n Valve Open Is Main Flame Sensed Is Demand for Heat Satisfied Pilot Main Valve De Energize Is Flame Sensed Damper Energizes and Closes Will not light 8 4 flash error code See Corrective Action Table on page 28 N Will not light 8 4 flash error code See Corrective Action Table on page 28 N Will not light 8 4 flash error code See Corrective Action Table on page 28 N Will not light 8 4 flash error co...

Страница 31: ... CONTROL VALVE THERMOSTAT 11 OUTER DOOR 12A STP SPARK TO PILOT PILOTASSEMBLY KIT 12B STP SPARK TO PILOT PILOTASSEMBLY KIT L P 13A BURNER Natural Gas Low Nox 13B BURNER L P 14A BURNER ASSEMBLY 14B BURNER ASSEMBLY L P Burner 15 MANIFOLD COMPONENT BLOCK 16 MANIFOLD DOOR GASKET 17 VIEWPORT ASSEMBLY 18 TRANSFORMER ASSEMBLY KIT 19 FV SENSOR KIT 20 FV SENSOR KIT WITH BRACKET 21 FV WIRE HARNESS 22 MAIN WI...

Страница 32: ...mponent block with retainer clip thermal switch and pilot tube Natural Gas Low Nox Item 14B Burner assembly which contains the manifold tube gasket door pilot igniter flame sensor assembly manifold component block with retainer clip thermal switch and pilot tube L P Gas Item 15 Contains manifold component block and retainer clip Item 16 Contains manifold door gasket Item 17 Contains viewport Item ...

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