17
T
ROUBLESHOOTING
C
OMMON WASHING PROBLEMS
Problem...
Washer leaks
NOTE: After
checking these,
check household
plumbing.
Washer won’t
drain/spin
Wet loads
Washer continues
to fill/drain or
cycle stuck
NOTE: Washer
pauses briefly
throughout each
cycle. This is normal.
Washer makes
noise
Solution ...
•
Tighten hoses. See Installation
Instructions.
•
Reseat (reposition) washers. See
Installation Instructions.
•
Clamp drain hose.
•
Unclog drain. Sink and standpipe
must be able to handle 17 gallons
(64 L) of water per minute.
•
Ensure tub is centered before
starting washer.
•
Ensure front feet are installed and
nuts are tightened. Level washer.
•
Redistribute the load, or reduce
load size.
•
Unclog hose. See Installation
Instructions for proper installation
of drain hose.
•
Close the lid.
•
Lower drain hose.
•
Use less detergent.
•
Check electrical source or call
electrician. Do not use extension
cords.
•
Choose a cycle with a higher spin
speed.
•
Cold rinses leave loads wetter than
warm rinses. This is normal.
•
Raise the drain hose. It must be
higher for proper operation.
•
Adjust drain hose for loose yet
secure fit. See Installation
Instructions.
•
Do not seal off drain hose with tape.
The hose needs an air gap.
•
Redistribute load.
•
Level washer. Reset rear leveling
legs. See Installation Instructions.
•
Tighten nuts.
•
See Installation Instructions.
•
This is normal.
Cause...
•
Fill hoses not tight.
•
Fill hose washers not properly seated.
•
Drain hose clamp not properly installed
or is off.
•
Drain is clogged.
•
Tub moved forward during unloading,
causing water to deflect off tub ring.
•
Unit not level, causing water to deflect
off tub ring.
•
Fill or spray rinses are deflecting off
load. Washer is overloaded or load is
unbalanced.
•
Drain hose is clogged.
•
Lid is open.
•
End of drain hose more than
72 inches (183 cm) above floor.
•
Too much detergent – excessive sudsing.
•
Low voltage or using an extension cord.
•
Wrong cycle for load being washed.
•
Cold rinses.
•
Top of drain hose is lower than water
level in washer.
•
Drain hose fits too tightly into standpipe.
•
Drain hose taped into standpipe.
•
Load is unbalanced.
•
Washer is not level.
•
Nuts on front feet not tight.
•
Yellow shipping strap with cotter pins
not completely removed.
•
Gears engaging after drain and
before spin.
