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• The control is not set correctly.
Refer to the “Setting the Control” section.
• The water shut-off valve is not turned completely on.
Turn valve on fully. Refer to the “Connecting the
Refrigerator to a Water Source” section.
Off-taste or odor in the ice
• The plumbing connections are new, causing
discolored or off-flavored ice.
Discard the first few batches of ice.
• The ice cubes have been stored for too long.
Throw old ice away and make a new supply.
• Food in the refrigerator has not been wrapped
properly.
Refer to “Storing frozen food” in the “Food Storage
Guide” section.
• Freezer and ice bin need to be cleaned.
See the “Cleaning Your Refrigerator” section.
• Water contains minerals (such as sulfur).
A filter may need to be installed to remove the minerals.
The divider between the two compartments is
warm
The warmth is probably due to normal operation of the
automatic exterior moisture control.
Temperature is too warm
• The air vents are blocked in either compartment.
This prevents the movement of cold air from the
freezer to the refrigerator.
Remove any objects from in front of the air vents. Refer
to “Ensuring Proper Air Circulation” for the location of air
vents.
• The door(s) are opened often.
Be aware that the refrigerator will warm when this
occurs. In order to keep the refrigerator cool, try to get
everything you need out of the refrigerator at once, keep
food organized so it is easy to find, and close the door as
soon as the food is removed.
• A large amount of food has just been added to the
refrigerator or freezer.
Adding a large amount of food warms the refrigerator. It
can take several hours for the refrigerator to return to the
normal temperature.
• The control is not set correctly for the
surrounding conditions.
Refer to the “Setting the Control” section.
There is interior moisture build-up
• The air vents are blocked in the refrigerator.
Remove any objects from in front of the air vents. Refer
to “Ensuring Proper Air Circulation” for the location of air
vents.
• The door is opened often.
To avoid humidity build-up, try to get everything you need
out of the refrigerator at once, keep food organized so it is
easy to find, and close the door as soon as the food is
removed. (When the door is opened, humidity from the
room air enters the refrigerator. The more often the door is
opened, the faster humidity builds up, especially when the
room itself is very humid.)
• The room is humid.
It is normal for moisture to build up inside the refrigerator
when the room air is humid.
• The food is not packaged correctly.
Check that all food is securely wrapped. If necessary,
repackage food according to the guidelines in the “Food
Storage Guide” section. Wipe off damp food containers
before placing in the refrigerator.
• The control is not set correctly for the
surrounding conditions.
Refer to the “Setting the Control” section.
• A self-defrost cycle was completed.
It is normal for droplets to form on the back wall after the
refrigerator self-defrosts.
The doors are difficult to open
• The gaskets are dirty or sticky.
Clean gaskets and the surface that they touch. Rub a
thin coat of paraffin wax on the gaskets following clean-
ing.
The doors will not close completely
• Food packages are blocking the door open.
Rearrange containers so that they fit more tightly and
take up less space.
• The ice bin is out of position.
Push the ice bin in all the way.
• The crisper cover, pans, shelves, bins, or baskets
are out of position.
Put the crisper cover and all pans, shelves, bins, and
baskets back into their correct position. See the
“Refrigerator Features” section for more information.
• The gaskets are sticking.
Clean gaskets and the surface that they touch. Rub a
thin coat of paraffin wax on the gaskets following clean-
ing.
• The refrigerator wobbles or seems unstable.
Level the refrigerator. Refer to the “Door Closing and
Alignment” section.
• The doors were removed during product installation
and not properly replaced.
Remove and replace the doors according to the
“Reversing the Door Swing” section, or call a qualified
service technician.
