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TROUBLESHOOTING
Before contacting After-Sales Service, refer to the table below. Often the malfunctions are minor and can be solved in few minutes
Malfunction
Possible cause
Solution
The tumble
dryer does not
turn on.
The plug is not inserted into the socket.
Insert the plug into the socket.
The plug is faulty.
Try to plug another appliance in the same socket. Do not use
connecting electrical devices to the socket, as adapters or extensions
A power failure occurred.
Await the reactivation of the power supply.
The tumble
dryer does not
start
The door is open.
Close the door.
A time delay for the cycle start was set.
For machines equipped with this function: await the end of the delay
The button Start/Pause was not pressed to
start the program
me
.
Press the button Start/Pause.
The function Key Lock was enabled (in case of
machines equipped with this option).
Refer to the Options section and, if the Key Lock is present, disable it.
not enough to disable this option.
The drying
times are very
long
An appropriate maintenance was not carried
out.
Refer to the section Care & Maintenance and perform the operations
described.
The programme, the time and/or the drying
level set are not suitable for the type and the
amount of load inserted into the dryer.
and the options most suitable for the type of load.
Refer to the sections Programs and Options to find the programme
The garments are too wet.
Carry out a washing cycle with higher spin speed to remove as much
water as possible.
The dryer may be overloaded.
Refer to the Programs section to check the max. load for each
programme.
Room temperature.
The drying time may be longer if the room temperature falls outside
the 14–30°C range.
The programme
did not end.
A power failure might have occurred.
In case of power failure, it is necessary to press the button Start/Pause
to restart the cycle.
Ligh
ashing
Water tank
The water tank is full.
Emtpy the water tank. Refer to the section Care & Maintenance.
Do
lter
and/or bottom
lter*
operation.
intake is free. Carrying out these operations improperly may cause
damages.
Bott
lter*
Display shows:
"Fault FX EX"
The machine sensors detected a failure.
pull laundry out, to allow the heat to dissipate. Wait for about 15
minutes. Reconnect the dryer to the power supply, load the laundry
and restart the drying cycle. If the problem still occurs, contact
the After-Sales Service Centre and communicate the letters and
ashing on the display.
For instance: F3 and E2
DEMO
The cycle lasts
few minutes.
The dryer is in DEMO mode. (enter demo)
Disable the Demo mode. The following actions must be carried out
in sequence, without breaks. Switch the machine on and then switch
it off again. Press the buttons Programme and Options until the
buzzer is heard.
Switch the machine on again. Exit from demo mode is signalled.
You can download the user manual by:
•
•
Visiting our website -
www.whirlpool.com.hk
/ www.whirlpool.com.sg
Alternatively, contact our After-Sales Service (See phone number in the warranty booklet). When
contacting our After-Sales Service, please state the codes provided on your product’s identification plate.
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