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46

AFTER-SALES  

SERVICE

BEFORE CALLING  

THE AFTER SALES SERVICE

IF AFTERWARDS THE FAILURE STILL OCCURS, 

CONTACT THE AFTER SALES SERVICE

Call the number shown on the warranty booklet, or 

follow the instructions on  

website www .whirlpool .eu 

1 . 

Check if you can solve the problem yourself by 

consulting section

TROUBLESHOOTING GUIDE .

Always indicate

•  A brief description of the failure

•  Washing machine model (see rating plate inside 

door)

•  Service number (on service sticker inside door; 

number after “Service”)

•  Your full address and telephone number .

For any repairs, use our authorized After Sales 

Service, to ensure proper repairing and use of 

original spare parts . 

2 . 

Switch the washing machine off and on again 

to see if the failure persists .

Manufacturer: 

Whirlpool Europe s .r .l . Socio Unico 

Viale Guido Borghi 27 

21025 Comerio (VA) 

Italy

Содержание FSCR 10431

Страница 1: ...Health Safety Use Care and Installation guide www whirlpool eu register ...

Страница 2: ...2 ENGLISH 3 ...

Страница 3: ...n www whirlpool eu register Health and Safety guide SAFETY INSTRUCTIONS 5 SAFEGUARDING THE ENVIRONMENT 8 DECLARATION OF CONFORMITY 9 PRODUCT DESCRIPTION 10 APPLIANCE 10 DETERGENT DISPENSER 10 CONTROL PANEL 11 TECHNICAL DATA FOR WATER CONNECTION 12 DOOR 13 DRUM LIGHT if available 13 ACCESSORIES 13 HOW TO USE THE APPLIANCE 14 FIRST TIME USE 14 DAILY USE 15 Use and Care guide Index ...

Страница 4: ...ENANCE 34 CLEANING THE OUTSIDE OF THE WASHING MACHINE 34 CHECKING THE WATER SUPPLY HOSE 35 CLEANING THE MESH FILTERS IN THE WATER SUPPLY HOSE 36 CLEANING THE DETERGENT DISPENSER 37 CLEANING THE WATER FILTER DRAINING RESIDUAL WATER 38 TRANSPORT AND HANDLING 40 TROUBLESHOOTING 41 DOOR HOW TO OPEN IT IN CASE OF A FAILURE TO TAKE OUT YOUR LAUNDRY 45 AFTER SALES SERVICE 46 INSTALLATION GUIDE 47 ...

Страница 5: ...away unless continuously supervised Children from 8 years old and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge can use this washing machine only if they are supervised or have been given instructions on safe washing machine use and if they understand the hazards involved Children shall not play with the washing machine Cleaning and user...

Страница 6: ...ion of the washing machine Keep the packaging materials plastic bags polystyrene parts etc out of reach of children during and after the installation of the washing machine Use protective gloves to perform all unpacking and installation operations After unpacking the washing machine make sure that it has not been damaged during transport In the event of problems contact the dealer or your nearest ...

Страница 7: ...only be replaced by a qualified technician in compliance with the manufacturer instruction and current safety regulations Contact an authorized service centre Do not operate this washing machine if it has a damaged mains cord or plug if it is not working properly or if it has been damaged or dropped Do not immerse the mains cord or plug in water Keep the cord away from hot surfaces The electrical ...

Страница 8: ...iance with European Directive 2012 19 EU Waste Electrical and Electronic Equipment WEEE By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product SAFEGUARDING THE ENVIRONMENT DISPOSING OF PACKAGING MATERIALS The packaging material is 100...

Страница 9: ...FORMITY This washing machine has been designed constructed and distributed in compliance with the safety requirements of European Directives 2006 95 EC LowVoltage Directive 2004 108 EC Electromagnetic Compatibility Directive ...

Страница 10: ...h 7 Plinth removable 8 Adjustable feet 4 1 Main wash compartment Detergent for the main wash Stain remover Water softener 2 Prewash compartment Detergent for the prewash 3 Softener compartment Fabric softener Liquid starch Pour softener or starch solution only up to the MAX mark 4 Release button press to remove the detergent dispenser for cleaning Use and Care guide 1 3 2 5 4 7 6 8 ...

Страница 11: ...sive colours cold 60 C Colour detergents without whitener optical brighte ners Black dark colours cold 60 C Special detergents for black dark laundry 1 On Off button Reset Drain if pressed and held down 2 Programme button 3 Colours 15 button 4 Fresh Care button 5 Dosing Aid button 6 Knob Turn to select Press to confirm 7 Finish in button 8 Temperature button 9 Spin Speed button 10 Options button K...

Страница 12: ...12 TECHNICAL DATA FOR WATER CONNECTION WATER CONNECTION WATER SUPPLY Cold WATER TAP 3 4 threaded hose connector MINIMUM WATER SUPPLY PRESSURE 100 kPa 1 bar MAXIMUM WATER SUPPLY PRESSURE 1000 kPa 10 bar ...

Страница 13: ...rgy touch any button to switch it on again Contact our After Sales Service to check if the following accessories are available for your washing machine and dryer model PEDESTAL Can be installed beneath your washing machine to raise the appliance and allow for a more comfortable laundry loading and unloading STACKING KIT SHELF by which your dryer can be fixed on top of your washing machine to save ...

Страница 14: ...is is recommended in order to optimize the Dosing Aid function Turn the knob to choose between soft medium hard and confirm by pressing the knob To remove any residues from the manufacturing process 1 Select programme Cotton with temperature 95 C 2 Add a small amount of detergent to the main wash compartment of the detergent dispenser maximum 1 3 of the quantity the detergent manufacturer recommen...

Страница 15: ...ooks e g bras in a laundry bag or pillow case with zip fastener Always remove curtain rings or wash curtains with the rings safely tied inside a cotton bag 3 TYPE OF FABRIC CARE LABEL SYMBOL Cottons mixed fibres easy care synthetics wool handwash items Colour separate coloured and white items Wash new coloured articles separately Size Wash items of different sizes in the same wash load to improve ...

Страница 16: ...e hold the programme will stop after the rinse phase The laundry will remain immerged in the last rinse water See more information in section PROGRAMMES OPTIONS AND FUNCTIONS Rinse hold 1 LOAD LAUNDRY Open the door and load the laundry Load the articles one at a time loosely into the drum without overfilling Observe the load sizes given in the programme chart Overloading the machine will result in...

Страница 17: ...nser again If you use the Dosing Aid function add detergent later after you have started the programme Refer to section DOSING AID DAILY USE Correct dosing of detergent additives is important because it optimizes the cleaning result it avoids irritating residues of surplus detergent in your laundry it saves money by avoiding waste of surplus detergent it protects the washing machine by avoiding ca...

Страница 18: ...ttings Press Start Pause again to continue the programme If you have changed the programme do not add detergent for the new programme 9 PAUSE A RUNNING PROGRAMME AND OPEN THE DOOR IF NEEDED After programme start the display indicates when the programme can still be paused to add garments Press and hold Start Pause to pause a running programme Provided water level or temperature is not too high the...

Страница 19: ...eed max selectable options Prewash Hot finish Bio Stain 15 Heavy soil Intensive rinse Rapid Colours 15 Fresh care MIXED Lightly to normally soiled robust laundry made of cotton linen artificial fibres and their blends Effective one hour programme Only wash similar colours together in one wash load max load 6 0 kg temperature range Cold to 60 C max spin speed max selectable options Hot Finish Bio S...

Страница 20: ...ange Cold to 60 C max spin speed 1000 selectable options Prewash Bio Stain 15 Heavy Soil Rapid Colours 15 SPIN Separate intensive spin programme Suitable for robust laundry max load max temperature range Cold max spin speed max selectable options Fresh Care RINSE SPIN Separate rinse and intensive spin programme Suitable for robust laundry max load max temperature range Cold max spin speed max sele...

Страница 21: ...cleans also delicate bed linen A thorough rinse phase helps to prevent detergent and pollen residues Prefer powder detergent for this programme max load 3 5 kg temperature range Cold to 95 C max spin speed max selectable options Prewash BioStain 15 Intensive Rinse Hot finish Colours 15 Rapid Fresh Care CASHMERE High quality cashmere garments identified as machine washable or hand washable Use liqu...

Страница 22: ... more thoroughly which helps to protect sensitive baby skin max load 5 0 kg temperature range Cold to 60 C max spin speed max selectable options Intensive Rinse Colours 15 Rapid Fresh Care MINI LOAD Cotton and or synthetic laundry made of stable fabric types Ideal for washing a small laundry load in an economic way Pre treatment of stains recommended Not appropriate for delicate laundry max load 1...

Страница 23: ...tion Prolongs the programme by about 20 minutes HOT FINISH The rinse phase completes with a warm rinse which relaxes the fabric fibres and passes into a gentle and shorter spin phase The laundry feels comfortably warm when taking it out shortly after programme end BIO STAINS 15 Helps to remove all kinds of stains except grease oil The programme begins with a cold water wash phase Duration is prolo...

Страница 24: ... prolong the programme by up to 15 minutes IMPORTANT Appropriate for use of stain removers and bleaches on oxygen basis Chlorine or perborate bleaches must not be used INTENSIVE RINSE Helps to avoid detergent residues in the laundry by a prolonged rinse phase Particularly suitable for washing baby laundry for people suffering from allergies and for areas with soft water RAPID Enables quicker washi...

Страница 25: ...cally a few minutes after programme end This tumbling will last up to approximately 6 hours after end of your wash programme You can stop it at any time by pressing any button the door unlocks and you can take out your laundry OPTIONS WHICH ARE DIRECTLY SELECTABLE BY PRESSING THE RESPECTIVE BUTTON TEMPERATURE If you want to change the temperature press the temperature button turn the knob to selec...

Страница 26: ...ained and the programme ended spinning the laundry the default spin speed blinks start the spin cycle by pressing Start Pause Or select a different spin speed by turning the knob press it to confirm and press Start Pause to start the spin cycle SPIN If you want to change the spin speed press the Spin button turn the knob to select the desired spin speed and press the knob to confirm If you select ...

Страница 27: ...u have finished your settings To pause a running programme To continue a paused programme KEY LOCK This function allows you to lock the buttons and the knob of the control panel against unwanted operation for example by small children The washing machine must be switched on Press and hold the option button for at least 3 seconds the display indicates that the keys are locked Knob and buttons are l...

Страница 28: ... delay phase the programme starts automatically The display then indicates the remaining programme duration To cancel the delay either press Start Pause to cancel the delay to start the selected programme immediately press Start Pause again or press and hold On Off to cancel the complete programme setting SETTINGS The following settings can be changed Language display language key tones cycle end ...

Страница 29: ...ERGY WATER MONITOR Gives feedback about the energy and water consumption of your programme setting The less indicators light up the more economic is your programme setting Can still adapt after sensing phase of laundry load DESCALING A display message will remind you regularly to descale the washing machine Find descaler appropriate for the washing machine WPRO on wpro eu To cancel the display rem...

Страница 30: ...heck if the washing machine s preset water hardness level soft corresponds to your local water hardness level if not adapt it see DOSING AID FIRST USE Check on the packs of your detergents the dosing amount for medium soil level and medium water hardness water hardness soil level soft medium hard light medium ml heavy Detergent types Coloured detergent Delicate detergent Generic detergent Programm...

Страница 31: ... by consulting your local authorities or via internet If your local water hardness is not soft adjust the washing machine as follows 1 Press and hold the Programme button to enter into the settings mode 2 Select DOSING AID by turning and pressing the knob 3 Select the detergent group for which you want to save the dosing value chose between Coloured detergent Generic detergent Delicate detergent b...

Страница 32: ...e that it stays in the detergent dispenser until start of the main wash phase 4 Close the detergent dispenser or the door and press Start Pause to continue the programme 1 After you have loaded the laundry closed the door and selected programme and options press the Dosing Aid button The Dosing Aid button lights up 2 Start the programme by pressing Start Pause The drum rotates to detect the laundr...

Страница 33: ...ash for heavily soiled laundry only Pre treat stains with stain remover or soak dried in stains in water before washing to reduce the necessity of a hot wash programme SAVING TIPS Save energy by using a 60 C instead of a 95 C wash programme or a 40 C instead of a 60 C wash programme For cotton laundry prefer using programme Eco Cotton with 40 C or 60 C Save energy and time by selecting a high spin...

Страница 34: ...parts of the washing machine Do not use glass or general purpose cleaners scouring powder or similar to clean the control panel these substances might damage the printing WARNING For any cleaning and maintenance switch off and unplug the washing machine Do not use flammable fluids to clean the washing machine ...

Страница 35: ... transparent coating periodically check if the colour intensifies locally If yes the hose may have a leak and should be replaced For water stop hoses check the small safety valve inspection window see arrow If it is red the water stop function was triggered and the hose must be replaced by a new one For unscrewing this hose press the release button if available while unscrewing the hose CHECKING T...

Страница 36: ...g machine by hand Pull out the mesh filter from the valve on the back of the washing machine with pliers and carefully clean it CLEANING THE MESH FILTERS IN THE WATER SUPPLY HOSE 4 Insert the mesh filter again Connect the inlet hose to water tap and washing machine again Do not use a tool to connect the inlet hose Open the water tap and check that all connections are tight 2 1 ...

Страница 37: ... out the detergent dispenser 1 2 2 Remove the insert from the detergent dispenser as well as the insert of the softener compartment 3 Clean all parts under running water removing all detergent or softener residues 4 Wipe the parts dry with a soft cloth 5 Reinstall the detergent dispenser and push it back into the detergent compartment ...

Страница 38: ...ncy drain hose Remove the stopper at the end of the hose and let the water flow into the container When the container is full with water plug the stopper to the hose end and empty the container Repeat this procedure until no more water flows out Afterwards firmly close the emergency drain hose with the stopper and reinsert the hose in the washing machine s base CLEANING THE WATER FILTER DRAINING R...

Страница 39: ...eneath the water filter which can absorb a small amount of rest water Then remove the water filter by turning it out anticlockwise 5 Clean the water filter remove residues in the filter and clean it under running water 6 Insert the water filter and reinstall the plinth Reinsert the water filter again by turning it in clockwise direction Make sure to turn it in as far as it goes the filter handle m...

Страница 40: ...hose from your draining point Remove all rest water from the hoses and fix them so that they cannot get damaged during transport WARNING Never lift the washing machine by holding it at the worktop 4 Refit the transport bolts Follow the instructions for removing the transport bolts in the Installation Guide in reverse order Important Do not transport the washing machine without having fixed the tra...

Страница 41: ...ramme Safety system has been activated failure indicator lights up and or display shows failure F water tap might be closed Refer to paragraph Failure indicators Make sure that water tap is open and inlet hose has no kinks Detergent dispenser contains detergent residues after programme end Inlet water pressure too low mesh filter of the water supply hose may be blocked Make sure water tap is prope...

Страница 42: ...voltage of mains might be detected Programme will automatically continue as soon as the mains voltage is in the proper range Programme duration is longer or shorter as initially indicated on the display in the programme chart Washing machine adapts to factors having an effect on duration such as size of laundry load excessive foam formation load unbalance prolonged heating time due to low inlet wa...

Страница 43: ...ast 5 C Clean water filter as described in section CLEANING THE FILTER After problem has been removed press Start Pause If problem persists press On Off for at least 3 seconds Over foaming Excessive foam formation maybe by overdosage of detergent interrupted the programme The interruption can be repeated several times until the foam reduction is sufficient Start Rinse Spin programme with option In...

Страница 44: ...Select and start programme Rinse and Spin to complete the interrupted wash programme Do not overload the washing machine Respect the maximum load size of the programmes indicated in the Programme Chart Turn off the water tap Press On Off for at least 3 seconds to drain the water wait until the drain phase has ended End will appear on display Turn on the water tap again If water immediately flows i...

Страница 45: ...is available again If a failure occurs on the washing machine and the door is locked but you must take out your laundry 1 First drain the residual water as described in section Draining residual water 2 Remove the screw with a screwdriver 3 Then pull downwards the strap marked with Door open You can now open the door and take out your laundry 4 Afterwards fix the strap again by firmly turning in t...

Страница 46: ...LESHOOTING GUIDE Always indicate A brief description of the failure Washing machine model see rating plate inside door Service number on service sticker inside door number after Service Your full address and telephone number For any repairs use our authorized After Sales Service to ensure proper repairing and use of original spare parts 2 Switch the washing machine off and on again to see if the f...

Страница 47: ...47 1 2 INSTALLATION GUIDE 12 mm 0 47 inch 17 mm 0 67 inch xx xx xx x xx xx x xx xx xx x xx xx x ...

Страница 48: ...48 4 3 2 cm 0 7 inch ...

Страница 49: ...49 6 7 5 xxxxxxx xxxxx xxxxxxx xxxxx ...

Страница 50: ...50 10 8 9 max 2 5 cm max 0 9 inch 1 2 ...

Страница 51: ...51 13 11 12 ...

Страница 52: ...52 14 max 125 cm 49 inch min 60 cm 24 inch max 125 cm 49 inch min 60 cm 24 inch max 125 cm 49 inch min 60 cm 24 inch ...

Страница 53: ...53 15 Type D xxx xxx V xx Hz xx A W IPX4 E V D xxxx xxxx xxxx Whirlpool Europe s r l Viale G Borghi 27 21025 Comerio Italy 16 ...

Страница 54: ...EN 400010803464 Whirlpool Registered trademark TM Trademark of Whirlpool group of companies Copyright Whirlpool Europe s r l 2014 All rights reserved http www whirlpool eu 001 n ...

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