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TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call...
In U.S.A. www.whirlpool.com/help - In Canada www.whirlpool.ca
Dryer Operation
Dryer will not run
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Has a household fuse blown, or has a circuit breaker
tripped?
There may be 2 household fuses or circuit breakers for the
dryer. Check that both fuses are intact and tight, or that both
circuit breakers have not tripped. Replace the fuse or reset
the circuit breaker. If the problem continues, call an
electrician.
■
Is the correct power supply available?
Electric dryers require 240-volt power supply. Check with a
qualified electrician.
■
Was a regular fuse used?
Use a time-delay fuse.
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Is the dryer door firmly closed?
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Was the Start button firmly pressed?
Large loads may require pressing and holding the Start
button for 2-5 seconds.
No heat
■
Has a household fuse blown, or has a circuit breaker
tripped?
The drum may be turning, but you may not have heat. Electric
dryers use 2 household fuses or circuit breakers. Replace the
fuse or reset the circuit breaker. If the problem continues, call
an electrician.
Unusual sounds
■
Has the dryer had a period of non-use?
If the dryer hasn’t been used for a while, there may be a
thumping sound during the first few minutes of operation.
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Is a coin, button, or paper clip caught between the drum
and front or rear of the dryer?
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
■
Are the four legs installed, and is the dryer level front to
back and side to side?
The dryer may vibrate if not properly installed. See the
Installation Instructions.
■
Is the clothing knotted or balled up?
When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
Dryer displaying code message
■
“PF” (power failure), check the following:
Was the drying cycle interrupted by a power failure?
Press and hold START to restart the dryer.
■
“E” Variable (E1, E2, E3) service codes:
Call for service.
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“L2” Diagnostic Code. The drum will turn, but there may
be a problem with your home power supply keeping the
dryer's heater from turning on. Check the following:
Check to see if a household fuse has blown or circuit breaker
has tripped. Electric dryers use two household fuses or
breakers. Replace the fuse or reset the circuit breaker.
Confirm the power cord is properly installed. Refer to
“Electrical Connection” for details.
Select a Timed Dry heated cycle, and restart the dryer.
If the message persists, consult a qualified electrician.
The dryer will continue to run when this diagnostic code is
present. Press any key to clear the code from the display. The
Estimated Time Remaining will return on the display.
■
“AF” Diagnostic Code. The dryer vent may be crushed or
blocked. Check the following:
Check to see if the vent run from the dryer to the wall is
crushed.
Confirm the vent run from the dryer to the wall is free of lint
and debris.
Confirm the exterior vent exhaust hood is free of lint and
debris.
Confirm your vent system falls within the recommended run
length and number of elbows for the type of vent you are
using. Refer to “Plan Vent System” for details.
Select a Timed Dry heated cycle, and restart the dryer.
If the message persists, have your entire home venting run
cleaned.
The dryer will continue to run when this diagnostic code is
present. Press any key to clear the code from the display. The
Estimated Time Remaining will return on the display.
Dryer Results
Clothes are not drying satisfactorily, drying times are too
long, or load is too hot
■
Is the lint screen clogged with lint?
Lint screen should be cleaned before each load.
