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If you experience
Possible Causes
Solution
Normal washer operation.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
Washer spins the load before filling to determine load size.
Washer won’t run or fill,
washer stops working
Check for proper water supply.
Both hoses must be attached and have water flowing to
inlet valve.
Both Hot and Cold water taps must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE:
If problems continue, contact an electrician.
Check proper electrical supply.
Washer not loaded properly.
Remove several items, rearrange load evenly in basket and add
detergent. Close lid and press START/Pause/Unlock.
Do not add more than 1 or 2 additional items after cycle has
started.
Not using HE detergent or using too
much HE detergent.
Only use HE detergent. Suds from regular detergents can slow
or stop the washer. Always measure detergent and follow
detergent directions based on your load requirements.
To remove suds, cancel cycle. Select RINSE & SPIN. Press
START/Pause/Unlock. Do not add more detergent.
First try the solutions suggested here for assistance and to possibly avoid a service call.
Washer not performing as expected (cont.)
Do not add more water to the washer.
TROUBLESHOOTING
