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1. The appliance is not working.
• Is there a power failure?
• Is the plug properly inserted in the socket?
• Is the electric power supply switched on?
• Has the fuse blown?
• Is the power cord in perfect condition?
• Is the thermostat set to
z
(Stop)?
• Is button 1 pressed?
2. Temperature inside the compartments is
not low enough.
• Are the doors closed properly?
• Is the appliance installed next to a heat
source?
• Is the thermostat setting correct?
• Are the air circulation grilles blocked?
• Is the condenser clean?
3. Temperature inside the refrigerator
compartment is too low.
• ls the thermostat setting correct?
4. Water collects at the bottom of the
refrigerator compartment.
• Is the defrost water drain obstructed?
• Is the thermostat setting correct?
5. The appliance is excessively noisy.
• Is the appliance in contact with other units,
or objects?
• Are the pipes at the back touching or
vibrating?
• Has the compressor fixing block been
removed?
6. The interior light is not working.
Perform the checks for problem 1, and then:
• Disconnect the appliance from the mains.
• Remove the bulb cover.
• Check the bulb, unscrew and replace it if
necessary. Do not exceed 15W.
Notes:
•
The front edge of the appliance may be
hot. This prevents the formation of
condensation and is not a defect.
•
Gurgling and hissing noises due to
expansion in the refrigerant circuit are
normal.
Before calling After Sales Service:
1. See if you can solve the problem yourself
(see “Troubleshooting Guide”).
2. Switch the appliance on to see if the problem
persists.
If it does, disconnect the appliance and wait
for about an hour before switching on again.
3. If the problem persists, contact After Sales
Service.
Specify:
• the nature of the fault,
• the model,
• the service number (the number after the
word SERVICE on the rating plate on the
inside of the appliance),
• your complete address,
• your telephone number and area code.
Note:
The direction of door opening can be
changed. If this operation is performed by
After Sales Service it is not covered by the
warranty.
TROUBLESHOOTING GUIDE
AFTER SALES SERVICE
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