30
TROUBLESHOOTING
PROTECTION
Operating condition
Features of protection device
Drain water
Trouble
Analysis
Will not run
• Has the protection device or fuse blown?
• Please wait for 3 minutes and start again, the protection device may be
preventing the unit from running.
• Are the remote control batteries low?
• Is the plug unplugged?
Runs for a short while only
• If the set temperature is close to room temperature, try lowering it.
• Are the air conditioner intakes and outlets obstructed?
No cool air
• Is the door or window open? Are any other appliances such as heaters,
lamps etc. switched on at the same time?
• The air filter is dirty, please clean it.
• Air outlet or intake blocked.
• Set temperature is too high.
Water leaks when appliance is
moved
• Drain the condensate before moving.
Does not run and water full indicator
lights up
• Pull out the rubber plug to drain water.
• If the problem persists, contact an approved service engineer.
The protective device may trip and stop the appliance in the cases listed below.
When the air conditioner is run in "COOLING" or "DRY" mode with a door or window open and relative
humidity higher than 80%, condensation will drip from the outlet.
COOLING
Outdoor air temperature above 43°C
Room temperature below 18°C
DRY
Room temperature below 18°C
• The protection device will work in the following cases:
- When the appliance is restarted after an interruption to operation or when operating mode is changed with the
appliance already running, allow 3 minutes to elapse first.
- When you switch the appliance on immediately after plugging it in, there may be a delay of 20 seconds before it starts
running.
- When you restart the appliance after it has been unplugged and plugged back in, it will return to the original mode,
and TIMER ON and TIMER OFF must be set again.
In COOLING or DRY operating modes, the water full indicator (red) may light up. Disconnect the appliance from the
power supply and move it to a suitable place where you can pull out the water plug and drain the water. After this
operation, be sure to replace the plug, otherwise water will leak out.
If the appliance is placed in a position where drainage water can be disposed of, you can connect the drain tube to the
drain port for continuous drainage.