48
TROUBLESHOOTING GUIDE
1. The burner fails to ignite
•
Is the main gas delivery valve open?
•
Has the delivery of the town gas (methane) been
suspended?
•
Is the gas cylinder (liquid gas) empty?
•
Are the openings of the burner clogged?
•
Have the cap and burner been positioned
correctly after cleaning?
(See paragraph “Care and Maintenance”.)
2. The burner fails to remain lit
•
Repeat the ignition operation, turning the knob
to the position with the small flame symbol
.
3. The electric ignition device does not work
•
Is there a power failure?
AFTER-SALES SERVICE
Before you call the After Sales Service
1.
Check the “Troubleshooting Guide” above to
see if you can eliminate the trouble yourself.
2.
Re-start the cooktop, to check whether correct
operation has been restored.
3.
If the malfunction persists, call the After Sales
Service.
Give the following information:
•
type of malfunction;
•
model of cooktop;
•
service number (i.e., the number that follows
the word SERVICE on the rating plate under
the cooktop and on the guarantee paper);
•
your complete address;
•
your telephone number and area code.
If any repairs are required, please contact
an
authorised After-Sales Service,
as indicated in
the warranty.
In the unlikely event that an operation or repair is
carried out by an
unauthorised technician,
always request a certification of the job carried out
and insist on the use of
original spare parts
.
Failure to comply with these instructions may
compromise the safety and quality of the
product.
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