7
Care and maintenance
Clean the hob after each use in order to avoid damaging
the surface and to prevent the formation of baked-on
deposits which are difficult to remove. Before cleaning,
make sure the cooking zones are switched off and that the
residual heat indicator (“H”) is not displayed.
•
Never clean the hob with a steam cleaner!
•
Periodically check for dust under the
appliance, near the cooling air inlet or the
outlet openings. This could hinder the
ventilation and cooling of the electronic
module and decrease the effectiveness of the
hob.
To clean the hob, proceed as follows:
1.
use a soft clean cloth, absorbent kitchen wipes or a
proprietary cleaner for glass ceramic hobs. Do not use
abrasive sponges and/or metal scouring pads.
2.
Food spills should be cleaned off before they bake
onto the glass ceramic surface. Sugar and foods with a
high sugar content damage the glass ceramic surface
and must be immediately removed using a scraper for
glass. Caution! Glass scrapers have a very sharp blade
and must be handled with care.
3.
Remove any stubborn food residues with a scraper or
proprietary detergents.
4.
Salt, sugar and sand can scratch the glass ceramic hob:
clean up any such spills on the hob immediately.
Troubleshooting Guide
•
Before contacting After-sales Service:
•
read and follow the instructions given in the section
“Operating instructions”.
•
Connect the hob to the electricity supply and check that
the supply has not been shut off.
•
Clean the hob and dry it thoroughly.
•
If, when the hob is switched on, alphanumeric codes
appear on the display, consult the following table for
instructions.
Important!
If you are unable to turn the glass-ceramic hob off after using it, disconnect it immediately from the
power supply.
After-sales Service
Before contacting After-sales Service:
•
Try to solve the problem (see “Troubleshooting
Guide”).
•
Switch the appliance off, wait 30 seconds then switch it
on again. to see if the fault persists.
If after the above checks the fault persists, contact the
nearest After-sales Service.
Always provide:
•
a brief description of the fault;
•
the exact type and model;
•
the service number (number after the word Service on
the rating plate) is located on the underside of the
cooktop or on the warranty booklet;
•
your complete address and phone number.
If any repairs are required, please contact an authorized
After-sales Service as indicated in the warranty.
Spare parts available for 10 years.
MAINTENANCE
ERROR CODE
DESCRIPTION
POSSIBLE CAUSES
REMEDY
The hob switches off
and after 30 seconds
emits an acoustic signal
every 4 seconds
Continuous pressure on
control panel area
Water or utensils on control panel
Clean the control panel
C81, C82
The control panel switches off
because of excessively high
temperatures
The internal temperature of
electronic parts is too high
Wait for the hob to cool down
before using it again
F42 or F43
The connection voltage is
wrong
The sensor detects a discrepancy
between the appliance voltage and
that of the mains supply
Disconnect the hob from the
mains and check the electrical
connection
F12, F21, F25, F36,
F37, F40, F47, F56,
F58, F60
Call the After-Sales Service and specify the error code
