GB 10
TROUBLESHOOTING GUIDE
Your washing machine is equipped with various automatic safety functions. These enable faults to be
detected in good time and the safety system can react appropriately. These faults are frequently so minor
that they can be removed within a few minutes.
Problem
Causes, Solutions, Tips
Appliance does not start,
no indicator lamps are on
• Plug is not properly inserted in socket.
• Socket or fuse does not function correctly (use a table lamp or similar
appliance to test it).
• the “On/Off” button has not been pressed (if available on your model).
Appliance does not start
although “Start/Pause”
has been pressed
• Door is not properly closed (see also “Child Safety”).
• The “Child lock/Lock buttons” feature has been activated
(if
available on your model). To unlock the buttons, push the temperature
and the spin speed button simultaneously and hold them at least for 3
seconds. The key symbol on the display disappears and the programme
can be started.
Appliance stops during the
programme, and the
“Start/Pause” light flashes
• “Rinse hold” option is activated (if available on your model) and the “Rinse
hold” symbol
lights up in the programme sequence indicator -
terminate “Rinse hold” by pressing “Start/Pause” or by choosing and
starting “Drain” programme.
• Programme has been changed - reselect desired programme and press
“Start/Pause”.
• Programme has been interrupted and eventually door has been opened -
close door and restart programme by pressing “Start/Pause”.
• The appliance’s safety system has been activated (see “Description of red
indications”).
• Water tap is not opened or water inlet hose is kinked or blocked (“Water
tap closed” indication lights up).
Detergent dispenser
contains residues from
detergent and/or additives
• Separator in main wash chamber is not correctly installed or not adapted
to use of powder and liquid detergent (see “Detergents And Additives”).
• Water entering is not enough; the mesh filters of the water supply could
be blocked (see “Care And Maintenance”).
Appliance vibrates during
spin cycle
• Transport bolts have not been removed; before using the machine, it
is imperative that the transport bolts are removed.
• Appliance is not level / not standing firmly on all four feet (see separate
“Installation Guide”).
Final spin results are poor The appliance has an imbalance detection and correction system. If
individual heavy items are loaded (e.g. bathrobes), this system may reduce
the spin speed automatically or even interrupt the spin completely in order
to protect the washing machine.
• Heavy item(s) prevented spinning; add smaller articles of laundry and
repeat spin cycle.
• Excessive foam formation prevented spinning; select and start “Rinse &
Spin” programme. Avoid excessive detergent dosing (see “Detergents
And Additives”).
• “Variable spin” button (if available on your model) has been set to a low
spin speed, or “No spin” option (if available on your model) has been
activated.
Programme time initially
displayed is lengthened /
shortened by a period of
time (only for appliances
having a display which
indicates the remaining
programme time)
Normal capacity of the appliance to adapt to factors that can have an effect
on the wash programme time, e.g.: Excess of foam formation, load
imbalance due to heavy items of laundry, prolonged heating time resulting
from reduced inlet water temperature.
Due to such influences, the programme time is recalculated and updated if
necessary. On some displays (depending on the model), an animation
appears during such update periods.
