8-2
To avoid unnecessary service calls, please
check the “Troubleshooting” section of your Use
and Care Guide. It may save you the cost of a
service call. If you still need help, follow the
instructions below.
1. I
f the problem is not due to one of the
items listed in the “Troubleshooting”
section of your Use and Care Guide*:
Call the Whirlpool or Inglis Limited Con-
sumer Assistance Center telephone num-
ber. Dial toll-free from anywhere:
In the U.S.A.
— Call 1-800-253-1301
In Canada
— Call 1-800-461-5681
8:30 a.m. - 6:00 p.m. (EST)
One of our trained consultants can instruct
you in how to obtain satisfactory operation
from your appliance or, if service is neces-
sary, recommend a qualified service com-
pany in your area.
If you prefer, write to:
In the U.S.A. —
Whirlpool Brand Home
Appliances Consumer Assistance Cen-
ter
c/o Correspondence Department
2000 North M-63
Benton Harbor, MI 49022-2692
In Canada —
Consumer Relations De-
partment
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your
correspondence.
2a.
If you need service in the U.S.A.*:
Whirlpool has a nationwide network of des-
ignated Whirlpool service companies. Whirl-
pool designated service technicians are
trained to fulfill the product warranty and
provide after-warranty service, anywhere
in the United States. To locate the desig-
nated Whirlpool service company in your
area, call our Consumer Assistance Center
telephone number (see Step 1) or look in
your telephone directory Yellow Pages un-
der:
•
APPLIANCE-HOUSEHOLD MAJOR,
SERVICE & REPAIR (See “Whirlpool
Appliances or Authorized Whirlpool
Service—Example:
XYZ Service Co.
)
•
WASHING MACHINES & DRYERS,
SERVICE & REPAIR (See “Whirlpool
Appliances or Authorized Whirlpool
Service—Example:
XYZ Service Co.
)
2b.
If you need service in Canada*:
Contact “Inglis Limited Appliance Service”
from anywhere in Canada at —
1-800-807-
6777
.
3.
If you need FSP
®
replacement parts:
FSP
®
is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your whirlpool appli-
ance. FSP replacement parts will fit right
and work right because they are made to
the same exacting specifications used to
build every new Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Consumer
Assistance Center number (see Step 1).
* When asking for help or service: Please
provide a detailed description of the prob-
lem, your appliance’s complete model and
serial numbers, and the purchase date.
(See the “A Note to You” section of your
Use and Care Guide.) This information will
help us respond properly to your request.
REQUESTING ASSISTANCE OR SERVICE
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