20
DOORS AND LEVELING
Possible Causes and/or Recommended Solutions
Doors are difficult to open
■
Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with a soft cloth.
Doors will not
close completely
■
Door is blocked open - Move food packages away from the door. Make sure all bins and
shelves are in their correct positions. Make sure all packaging materials have been removed.
Doors appear to be uneven
■
Doors need to be aligned, or refrigerator needs to be leveled - See the leveling and door
alignment instructions.
Refrigerator rocks
and is not stable
■
Refrigerator is not level - To stabilize the refrigerator, remove the base grille and lower the
leveling feet until they touch the floor. See the leveling and door alignment instructions.
ICE AND WATER
(on some models)
Possible Causes and/or Recommended Solutions
Ice maker is not
producing ice,
not producing
enough ice,
or producing
small/hollow ice
■
Refrigerator is not connected to a water supply, or the water supply shutoff valve is not fully
turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is
fully open.
■
Kink in the water source line - A kink in the water line can reduce water flow, resulting in decreased ice
production, small ice cubes, and/or hollow or irregularly-shaped ice. Straighten the water line.
■
Ice maker is not turned on - Turn on the ice maker. See “Ice Maker and Storage Bin.”
■
New installation - After connecting the refrigerator to a water source, flush the water system.
(See “Water and Ice Dispensers.”) Wait 24 hours for ice production to begin. Wait 72 hours for full ice
production. Discard the first three batches of ice produced.
■
Large amount of ice was recently removed - Allow sufficient time for the ice maker to produce
more ice.
■
Ice is jammed in the ice maker ejector arm - Remove ice from the ejector arm using a plastic utensil.
■
Inadequate water pressure - Verify that the household has adequate water pressure. See “Water
Supply Requirements.”
■
Water filter is installed incorrectly - Make sure the filter is properly installed. See “Water Filtration
System.”
■
A reverse osmosis water filtration system is connected to your cold water supply - This can
decrease water pressure. See “Water Supply Requirements.”
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
WARNING
