31
30
Performing a Locate
Once your Wherifone account has been activated and is part of
Wherify’s Global GPS location system, you may perform Locates.
You may do both “remote” Locates through the Wherify website,
and “local” Locates that are initiated directly from the phone.
How to Perform a “Remote” Locate Via the Internet
1.
First, make sure the Wherifone is powered on. Depress the
power button and check the Battery Strength Icon and GSM
Network Signal Strength Icon on the Liquid Crystal Display
(LCD). Both Icons on the LCD should illuminate. If the Battery
Icon shows low power or less, your Wherifone needs charging.
If the GSM Signal Strength Icon has NO BARS displayed, you
are outside of the GSM network coverage (go to
www.wheri-
fy.com
to view national GSM coverage maps for your area)
and will not be able to locate the Wherifone or make voice
calls.
2.
Log onto our Web site:
www.wherify.com
3.
Enter your User ID and Password and select the
Perform
Locate
menu. We have instructions that take you through the
process in “Connecting to the Location Service Center via the
Web” on page 36 (and with HELP links on the Web site).
4.
Click the
Perform Locate
button. You have now initiated a
location request to your Wherifone. In about a minute you
will be able to view the location of your Wherifone on street
map and on an aerial map (see page 40 for more details).
How to Perform a “Local” Locate Directly from the Phone
You may initiate Locate requests directly from your Wherifone to
request a Managed Location Service such as Roadside Assistance
or Concierge Service, or to summon help via 911 or a managed
emergency calling service. While dial button
1
is pre-set to emer-
gency 911, the other dial buttons may be programmed to request
other Managed Location Services.
1.
First, make sure the Wherifone is powered on. Depress the
Power
button and check the Battery Level icon and GSM
Network Signal Strength icon on the Liquid Crystal Display
(LCD). Both icons on the LCD should illuminate. If the Battery
Level icon shows low power or less, your Wherifone needs
charging. If the GSM Signal Strength icon has NO BARS dis-
played, you are outside of the GSM network coverage (go to
www.wherify.com
to view national GSM coverage maps for
your area) and will not be able to locate the Wherifone or
make voice calls.
2.
To make a Managed Location Service request from the
Wherifone, press your programmed dial button (numbers
2–4
on the button pad) once to pull up the service number and
then press and HOLD for 4 seconds. You will then be connect-
ed to a Managed Location Service operator who can assist you.
3.
In the event of an emergency, you can request a 911 emer-
gency response directly from your Wherifone. Button number
1
has been set at the factory as the default Emergency button
for making 911 calls. The phone will always have an emer-
gency 911 calling ability through this button, with or without
a valid SIM card inserted into the phone. To send an emer-
gency request from the Wherifone, press your prepro-
grammed Emergency button (911) once to pull up the
Emergency number and then press and HOLD for 4
seconds (Figure 1.5).
After validating the emergency request with you or your desig-
nated contact, the Emergency Operator can dispatch the request
to the nearest Public Safety Answering Point (PSAP) 911 operator.
The proper emergency authority can then be sent to your location.
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