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Figure 5:  Simplified Schematic & Wiring Diagram 

NOTE:

  If Zone Control is not used, then install jumper between adjacent terminals "INH" and "GND". 

 
 

TROUBLING SHOOTING: 

 

CONDITION  

CHECK 

1.  No sound in page mode. 

 

1)  Check that horn volume control is turned up (clockwise). 

  

 

2)  Check presence and polarity of -24VDC and GND. 

 

 

3)  Check audio presence and level on TIP and RING at TBH-104 Control Unit , and   if 
necessary also at the audio source.  (-15dBM is minimum audio level required) 

2.  Low volume in page mode. 

 

1)  Check that "HORN VOL" (PAGE) control in Control Unit is turned up (clockwise). 

 

 

2)  Check audio presence and level on TIP and RING at Control Unit, and if  necessary 
also at the audio source.  (-15dBM is minimum audio level required). 

3.  Listening volume at phone is too high or 
  too low in talkback mode. 

 

1)  Set the "MIC VOL" (TALKBACK) control to the suitable listening level. 

 

NOTE: 

Some telephone systems require that CO trunk port (loop start) or CO line port be equipped with a trunk card, page card or other equipment.  

Consult the telephone manufactures system manual for equipment or programming required. 

 
 

Limited Warranty 

Wheelock products must be used within their published specifications and must be PROPERLY specified, applied, installed, operated, maintained and operationally tested in 
accordance with these instructions at the time of installation and at least twice a year or more often and in accordance with local, state and federal codes, regulations and 
laws.  Specification, application, installation, operation, maintenance and testing must be performed by qualified personnel for proper operation in accordance with all of the 
latest National Fire Protection Association (NFPA), Underwriters' Laboratories (UL), National Electrical Code (NEC), Occupational Safety and Health Administration (OSHA), 
local, state, county, province, district, federal and other applicable building and fire standards, guidelines, regulations, laws and codes including, but not limited to, all 
appendices and amendments and the requirements of the local authority having jurisdiction (AHJ).  Wheelock products when properly specified, applied, installed, operated, 
maintained and operationally tested as provided above are warranted against mechanical and electrical defects for a period of one year from date of installation or 18 months 
from date of manufacture (as determined by date code), whichever first occurs.  Correction of defects by repair or replacement shall be at  Wheelock's sole discretion and 
shall constitute fulfillment of all obligations under this warranty.  THE FOREGOING LIMITED WARRANTY SHALL IMMEDIATELY TERMINATE IN THE EVENT ANY PART 
NOT FURNISHED BY WHEELOCK IS INSTALLED IN THE PRODUCT.  THE FOREGOING LIMITED WARRANTY SPECIFICALLY EXCLUDES ANY SOFTWARE 
REQUIRED FOR THE OPERATION OF OR INCLUDED IN A PRODUCT.  WHEELOCK MAKES NO REPRESENTATION OR WARRANTY OF ANY OTHER KIND, 
EXPRESS, IMPLIED OR STATUTORY WHETHER AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER MATTER. 
USERS ARE SOLELY RESPONSIBLE FOR DETERMINING WHETHER A PRODUCT IS SUITABLE FOR THE USER'S PURPOSES, OR WHETHER IT WILL ACHIEVE 
THE USER'S INTENDED RESULTS.  THERE IS NO WARRANTY AGAINST DAMAGE RESULTING FROM MISAPPLICATION, IMPROPER SPECIFICATION, ABUSE, 
ACCIDENT OR OTHER OPERATING CONDITIONS BEYOND WHEELOCK'S CONTROL. 
WHEELOCK DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT THE SOFTWARE WILL 
MEET ANY OTHER STANDARD OF PERFORMANCE, OR THAT THE FUNCTIONS OR PERFORMANCE OF THE SOFTWARE WILL MEET THE USER'S 
REQUIREMENTS. WHEELOCK SHALL NOT BE LIABLE FOR ANY DELAYS, BREAKDOWNS, INTERRUPTIONS, LOSS, DESTRUCTION, ALTERATION, OR OTHER 
PROBLEMS IN THE USE OF A PRODUCT ARISING OUT OF OR CAUSED BY THE SOFTWARE. 
THE LIABILITY OF WHEELOCK ARISING OUT OF THE SUPPLYING OF A PRODUCT, OR ITS USE, WHETHER ON WARRANTIES, NEGLIGENCE, OR OTHERWISE, 
SHALL NOT IN ANY CASE EXCEED THE COST OF CORRECTING DEFECTS AS STATED IN THE LIMITED WARRANTY AND UPON EXPIRATION OF THE WARRANTY 
PERIOD ALL SUCH LIABILITY SHALL TERMINATE.  WHEELOCK IS NOT LIABLE FOR LABOR COSTS INCURRED IN REMOVAL, REINSTALLATION OR REPAIR OF 
THE PRODUCT BY ANYONE OTHER THAN WHEELOCK OR FOR DAMAGE OF ANY TYPE WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFIT OR 
INCIDENTAL OR CONSEQUENTIAL DAMAGES.  THE FOREGOING SHALL CONSTITUTE THE SOLE REMEDY OF THE PURCHASER AND THE EXCLUSIVE LIABILITY 
OF WHEELOCK. 
IN NO CASE WILL WHEELOCK'S LIABILITY EXCEED THE PURCHASE PRICE PAID FOR A PRODUCT. 
 

Limitation of Liability 

WHEELOCK'S LIABILITY ON ANY CLAIM OF ANY KIND, INCLUDING NEGLIGENCE AND BREACH OF WARRANTY, FOR ANY LOSS OR DAMAGE RESULTING FROM, 
ARISING OUT OF, OR CONNECTED WITH THIS CONTRACT, OR FROM THE MANUFACTURE, SALE, DELIVERY, RESALE, REPAIR OR USE OF ANY PRODUCT 
COVERED BY THIS ORDER SHALL BE LIMITED TO THE PRICE APPLICABLE TO THE PRODUCT OR PART THEREOF WHICH GIVES RISE TO THE CLAIM.  
WHEELOCK'S LIABILITY ON ANY CLAIM OF ANY KIND SHALL CEASE IMMEDIATELY UPON THE INSTALLATION IN THE PRODUCT OF ANY PART NOT FURNISHED 
BY WHEELOCK.  IN NO EVENT SHALL WHEELOCK BE LIABLE FOR ANY CLAIM OF ANY KIND UNLESS IT IS PROVEN THAT OUR PRODUCT WAS A DIRECT 
CAUSE OF SUCH CLAIM.  FURTHER, IN NO EVENT, INCLUDING IN THE CASE OF A CLAIM OF NEGLIGENCE, SHALL WHEELOCK BE LIABLE FOR INCIDENTAL OR 
CONSEQUENTIAL DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE 
PRECEDING LIMITATION MAY NOT APPLY TO ALL PURCHASERS. 

 
 

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P81752 G 

Sheet 4 of 4 

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