WHALE HEATING SYSTEM - TROUBLESHOOTING
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The Whale Space Heater and Whale
Water Heater are equipped with an
electronic diagnostic system which
will detect fault conditions ranging
from poor gas or d.c. supply to internal
heater malfunctions. In the unlikely event of a failure, this is indicated by a red ‘!’ on
the Space Heater or Water Heater icon. The Space Heater or Water Heater will not
operate when a fault is indicated. When you attempt to operate the Space Heater
or Water Heater, an error message will appear on the iVan screen. You
must clear
the fault code by following the instructions on screen.
Wait for the fan to stop before cycling the power to prevent an overheat lockout.
POWER CONSUMPTION WARNING SCREENS
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If any combination of heater settings exceed the Mains Supply Limit you have set or the
maximum system limit of 16 Amps, a warning screen will appear.
Please note - iVan does not monitor the current draw of other appliances.
HOME
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To return to the home screen at any stage, press the Home Button
A Whale
®
video shows a step by step demonstration of i Van
®
to help you get
started. This video is also available at www.whalepumps.com/rv
Selecting ‘OK’
will return you to
the power setting
screen (for Space
or Water Heater).
Selecting ‘OK’ will
reduce the room
heating or water
heating power level
below 16 Amps.
Frost setting on
Electric setting
Timer in use
Gas in use
Temperature
inside the vehicle
Fault Indicator
Whale Heating System – Troubleshooting
The Whale Space Heater and Whale Water Heater are equipped with an electronic diagnostic system
which will detect fault conditions ranging from poor gas or d.c. supply to internal heater
malfunctions. In the unlikely event of a failure, this is indicated by a red ‘!’ on the Space Heater or
Water Heater icon. The Space Heater or Water Heater will not operate when a fault is indicated.
When you attempt to operate the Space Heater or Water Heater, an error message will appear on
the screen. As soon as you have completed the suggested actions suggested below, you must clear
the fault code by following the instructions on screen.
The instruction will be either to turn the Master Switch ‘off’ then ‘on’ OR to press the red Reset
Button located on the heater once. (Please refer to your vehicle handbook for more information).
Space Heater Reset
Button on heater
interface / top
(Plan View)
Water Heater Reset
Button on top of heater
(Plan View)
