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Westward Operating Instructions and Parts Manual
22XP35, 22XP36, 22XP37
Drain Cleaning Guns
Troubleshooting Chart
Problem
Possible Causes
Solution
Cable kinks or breaks
Operator forced the cable
Do not force the cable. Let the
cutter do the work
Too much slack between
machine and drain
Allow no more than 1 feet
between machine and drain
opening
Cable used in wrong size drain
line
Change to a cable that is
suitable in diameter for a line
Cable exposed to acid
Clean and oil cable regularly
Cable tangles in drum
Operator forced the cable
Do not force the cable. Let the
cutter do the work
Machine running in Reverse
direction
Use reverse only if cable gets
caught in pipe
Ground fault circuit
interrupter trips and will not
reset
Damaged power cord or
extension cord
Replace GFCI integrated Power
Cord by Authorized Service
Center
Faulty ground fault circuit
interrupter
Replace GFCI integrated Power
Cord by Authorized Service
Center
Short circuit in motor
Contact Authorized Service
Center
Failure to feed
With Cable Feeder
Cable tangled in drum
Pull out the cable and feed in.
Cable Feeder misadjusted
Properly press down the lever
of Cable Feeder, not too loose
that the cable will slip, not too
tight that the cable will wear
quickly.
Cable Feeder roller frozen
Clean and lubricate Cable
Feeder rollers regularly.
Replace worn rollers.
Worn cable
When cable coils wear flat,
cable should be replaced
For Repair Parts, call your local branch
Please provide the following:
-
Model Number
-
Serial Number (if any)
-
Part description and number as shown on parts list