Confidential
Page 16
6/4/2008
CODE DESCRIPTION
PINPAD DISPLAY
63
Security Violation
Power reset the terminal and try again.
DECLINED
75
Allowable number of PIN tries exceeded
Retry the transaction.
Seek another form of payment if the problem continues
CANNOT PAY
91
Issuer or switch is inoperative
The bank is unavailable. Retry.
For credit card, check Warning Bulletin. If card checks
are valid, use paper voucher.
For Debit card, process as a paper voucher if under the
floor limits
ISS NOT AVAIL
94
Duplicate transmission
Obtain another form of payment
Cardholder to contact issuing bank
CANNOT PAY
96
System malfunction
Obtain another form of payment
Cardholder to contact issuing bank
CALL HELP - SE
97
Advises that reconciliation totals have been reset
A settlement has already been attempted within the last
24 hours
SETTLE N/A
98
MAC error
* Power reset the terminal and try the transaction again.
SYSTEM ERROR
TMS Generated Response Codes
*For assistance with the following codes, contact your Bank.
CODE DESCRIPTION
PINPAD DISPLAY
00
Successful TMS request.
TMS LOGON
SUCCESSFUL
N8
Terminal cannot get pages from OS necessary for download.
TRAN CANCELLED
SYSTEM ERROR N8
N9
Application activation failed.
TRAN CANCELLED
SYSTEM ERROR N8
I8
The terminal has not been configured.
TRAN CANCELLED
SYSTEM ERROR I8