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Confidential 

Page 16 

6/4/2008 

CODE  DESCRIPTION 

PINPAD DISPLAY 

63 

Security Violation 

 

Power reset the terminal and try again. 

DECLINED 

 

75 

Allowable number of PIN tries exceeded 

 

Retry the transaction. 

 

Seek another form of payment if the problem continues 

CANNOT PAY 

 

91 

Issuer or switch is inoperative 

 

The bank is unavailable. Retry. 

 

For credit card, check Warning Bulletin. If card checks 
are valid, use paper voucher. 

 

For Debit card, process as a paper voucher if under the 
floor limits 

ISS NOT AVAIL 

 

94 

Duplicate transmission 

 

Obtain another form of payment 

 

Cardholder to contact issuing bank 

CANNOT PAY 

 

96 

System malfunction 

 

Obtain another form of payment 

 

Cardholder to contact issuing bank 

CALL HELP - SE 

 

97 

Advises that reconciliation totals have been reset 

 

A settlement has already been attempted within the last 
24 hours 

 

SETTLE N/A 

 

98 

MAC error 
* Power reset the terminal and try the transaction again. 

SYSTEM ERROR 

 

 

TMS Generated Response Codes 

*For assistance with the following codes, contact your Bank. 
 

CODE  DESCRIPTION 

PINPAD DISPLAY 

00 

Successful TMS request. 

TMS LOGON 

SUCCESSFUL 

N8 

Terminal cannot get pages from OS necessary for download. 

TRAN CANCELLED 

SYSTEM ERROR N8 

N9 

Application activation failed. 

TRAN CANCELLED 

SYSTEM ERROR N8 

I8 

The terminal has not been configured. 

TRAN CANCELLED 

SYSTEM ERROR I8 

Содержание PC-EFTPOS NPT-710

Страница 1: ...Confidential Page 1 6 4 2008 PC EFTPOS Reference Guide Version 1 08 April 2008 PX328 NPT 710...

Страница 2: ...Shooting 24 Who to Contact for Help 26 PC EFTPOS Contact Details PC EFTPOS office hours are Monday to Friday 8 30am to 5 30pm EST PC EFTPOS Reception Phone 02 9998 9800 PC EFTPOS Website http www pcef...

Страница 3: ...or an external connection via a PC Westpac Specific Details Westpac Help Desk Number 1800 029 749 Requires a terminal ID 8 digits Merchant ID 8 digits Dial up system uses TPDU headers The default NII...

Страница 4: ...nternal printer of NPT Host Interface This is normally blank It is the IP address of the EFTSRV which is normally on this machine NPT indicates to use the internal NPT modem Tracing This is enabled by...

Страница 5: ...al NPT 710 Terminal Power brick and cord POS connector cable RS232 Cable Dial up phone cable Installation Steps 1 Power the terminal Connect the brick and cord then plug into a power point 2 Connect t...

Страница 6: ...both devices the same way Argent Enhanced Terminal Adaptor Back plate Supplied Equipment P66 Modem Power brick and cord P60 Load Cable Modem cable Dial Up Phone Cable RS232 cable connects to here Arge...

Страница 7: ...e Merchant ID 8 digits From the Client Control Panel go to the setup page and enter the details and press APPLY The confirmation password is 2468 OR Consult your POS provider to see how the details ar...

Страница 8: ...3 TMS Logon 11113334 TMS Configuration for PC EFTPOS TMS 11114440 Show EFT Client on POS 11114441 Show EFTSRV on POS 11114442 Show EMS client on POS 11114455 N TMS only 11114456 Set Date Time in termi...

Страница 9: ...isplay the current date on the bottom line of the Idle display DISPLAY THE TIME Pressing ENTER will display the current time on the bottom line of the Idle display IDLE TIMEOUT 10 20 10 This allows th...

Страница 10: ...default Windows printer is to be used on the POS Select CLEAR if the POS printer is to be used for printing INTERNAL MODEM Pressing ENTER will enable the terminal to use the internal modem Pressing CL...

Страница 11: ...ms allows access to a function or sub menu If the terminal as other applications installed these menus will follow on from EFTPOS Key Description ENTER Cycles clockwise through the menus CLEAR Cycles...

Страница 12: ...ify signature request PC EFTPOS Generated Response Codes CODE DESCRIPTION PINPAD DISPLAY T0 PINpad is in the Idle mode awaiting a PCEFT Client request READY T8 Invalid amount or zero amount when not a...

Страница 13: ...R X9 A message with an incorrect length was received from the network DECLINED SYSTEM ERROR XA A message with an incorrect address was received from the network DECLINED SYSTEM ERROR XB A message with...

Страница 14: ...approved CONTACT BANK 03 Invalid sequence number Power reset terminal Call Westpac if problems continues CONTACT BANK 04 Contact Card Issuer Obtain another form of payment Cardholder to contact issuin...

Страница 15: ...52 No cheque account Retry the transaction using a different account Obtain another form of payment if the problem continues DECLINED 53 No savings account Retry the transaction using a different acc...

Страница 16: ...ardholder to contact issuing bank CANNOT PAY 96 System malfunction Obtain another form of payment Cardholder to contact issuing bank CALL HELP SE 97 Advises that reconciliation totals have been reset...

Страница 17: ...s Program decompressing into memory Steady 1 Power on test executing Dot will pulse on off Steady 2 D channel interface active for EFTPOS Steady 3 Pre configuration in progress learning identity Stead...

Страница 18: ...command 8 Successful sign off Error Code Meaning 0 No Error 1 Unknown terminal ID 2 Invalid AME 3 Not Supported 4 Not Supported 5 Unknown Host reference 6 Reserved 7 Not Supported 8 Destination unrea...

Страница 19: ...M YY HH MM 999999 PRE SETTLEMENT SUMMARY CREDIT CARD Bank totals for credit and Debit Purch nnn cc Ref nnn cc nnn cc DEBIT CARD chq sav Purch nnn cc Ref nnn cc Cash nnn cc nnn cc TOTALS Purch nnn cc R...

Страница 20: ...LEMENT AS AT DD MM YY HH MM 999999 PRE SETTLEMENT SUMMARY CREDIT CARD Purch nnn cc Ref nnn cc nnn cc DEBIT CARD chq sav Purch nnn cc Ref nnn cc Cash nnn cc nnn cc TOTALS Purch nnn cc Ref nnn cc Cash n...

Страница 21: ...pt MERCHANT NAME MERCHANT ADDRESS 1 MERCHANT ADDRESS 2 SHIFT TOTALS DD MM YY HH MM 999999 TERMINAL ID ttttttttttt SHIFT TOTAL SUMMARY PURCHASE nnn cc Totals calculated by terminal CASH OUT nnn cc TIPS...

Страница 22: ...tttttttt CARD cccccc ccc Card number ACCT TYPE YYYYYYY Where YYYYYY is either Credit or Debit tttttttt AUD cc tttttttt Purchase Refund cc Transaction amount Cccccccc AUD cc Cash out only appears if a...

Страница 23: ...ansaction record amount For a two part transaction it shall be the sum of both the purchase and cash out amounts The AUD shall be printed immediately to the left of the most significant digit X_______...

Страница 24: ...s not running or installed Check if the client icon little cents sign is on the task bar near the clock Warning Not all POS system shows the task bar Start client by rebooting POS Certain cards won t...

Страница 25: ...eeds to be configured to run the AABP Protocol at 9600bps Ensure that Telstra installs this type of line Telstra will provide an Argent Terminal Adaptor ATA and an ISDN line Argent Terminal Adaptor Co...

Страница 26: ...Your POS vendor Credit Card Authorisations Visa MasterCard 1800 999205 Amex JCB 1300 363 614 Diners 1800 331 112 For assistance with Argent Telstra Argent Help Desk 1300 137 100 option 4 PC EFTPOS 02...

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