Limited Product Warranty
© Westone Laboratories, Inc.
PN 92364 3/10
Westone warrants this product to be free of defects in material or workmanship for a period of one
year from the date of original retail purchase. If your product is found to be defective during the
warranty period, Westone will, at its sole option, either repair the product or replace the product with
a new or factory reconditioned or substantially equivalent model. This limited warranty does not apply
to any defects attributable to damage beyond the reasonable control of Westone including damage
caused by abuse, misuse, misapplication or modifications performed by anyone other than Westone.
Requesting a Warranty Repair
If your product is not functioning properly, first ensure that the sound bore is not blocked by earwax
and that the unit is completely dry. Performing these simple troubleshooting steps could solve the
problem and eliminate the need for a factory repair. If it is necessary to return your product to Westone
for warranty or post-warranty service, please package the product securely and send prepaid and
insured using a trackable shipping carrier to:
Westone Laboratories, Inc., 2235 Executive Circle, Colorado Springs, CO 80906 USA
IMPORTANT:
Please include a description of the problem, the address to which the product should be returned, your
name, phone number, email address and a copy of the purchase receipt.
Limitation of Liability
Westone disclaims any and all implied warranties, warranties of merchantability and fitness for
a particular purpose to the maximum extent permissible by law. Westone shall not be liable for
any special, incidental or consequential damages caused by the use, misuse, or inability to use this
product. If purchased under a government contract, those contract terms supersede terms stated
herein.
At Westone, we value your satisfaction.
If you have any questions, please contact us at
800-525-5071 or via email at: [email protected].
