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Congratulations on your choice of Westone UM monitors! The information in this booklet 

will help you get the best possible performance from the product. 

Monitor Care and Maintenance

Here are a few simple guidelines that can greatly increase your listening enjoyment and 

the lifespan of your UM monitors.

•  Always store your monitors in the provided case. 

•  In case of poor sound quality due to earwax in the sound bore, use the included wax 

removal loop to carefully remove the earwax. Never use any other object to attempt 

to remove the earwax as this may result in damage to the monitors and will void the 

warranty. 

•  Do not use the cord to remove the monitors from your ears. This may cause damage to 

the cord and result in poor performance. Damage of this nature is not covered by the 

warranty.

•  Do not expose your monitors to temperature extremes. Avoid strong impacts to your 

monitors.

•  Wipe down your monitors after each use and never immerse them in water.

Please Note: 

Moisture in your monitors can cause temporary performance issues. Do not 

insert your monitors if your ears are wet. Always dry your ears completely before inserting 

your monitors. Should you inadvertently allow water or perspiration into the monitors and 

they quit working, allow to dry completely before attempting to use again. Minor moisture 

build-up should dry out and not affect long-term performance. Extended exposure to 

moisture or submersion will result in permanent damage (not covered by the warranty).

UM Monitor Care and Maintenance

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