Westone DefendEar DigitalX Dx1, Руководство пользователя

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• All consumable items, warranties and instructions must be returned along with
the original packaging. DO NOT put any stickers, labels, tape or marks on the original
manufacturer’s packaging
Non-Defective DefendEar DigitalX Modules
• May be returned within 30 days of the invoice date
• Non-defective returns will be subject to a $75.00 restocking fee
• Must be returned in the original packaging
• All consumable items, warranties and instructions must be returned along with
the original packaging. DO NOT put any stickers, labels, tape or marks on the original
manufacturer’s packaging. Damaged or missing items will be subject to additional
charges.
• All non-defective returns must be insured for the full price of the product
• Return freight and insurance charges on non-defective DefendEar DigitalX modules
are the responsibility of the customer. We recommend that you use FedEx or UPS with
insurance for all returns. Westone cannot be responsible for lost or damaged packages.
Earpiece Remake Policy
We will remake an earpiece at no additional charge if it breaks within one year due to failure of
materials or workmanship. In addition, we will remake an earpiece within 90 days of the invoice
date under the following circumstances:
• An earpiece does not fit properly
• An earpiece we sent out is lost during shipment
• We made a manufacturing error
No-charge remakes are not available under the following circumstances:
• Incorrect information is supplied on the order form
• Fit problems arise after 90 days
• Occlusion
Note: Shipping charges apply on all remakes.
Defective DefendEar DigitalX Modules
• May be returned for credit or exchange within 1 year of the invoice date
• If you received incorrect, damaged or defective merchandise, we will provide you with a
label for return shipping