12
Troubleshooting
Error Messages
PROBLEM
PROBABLE CAUSE/SOLUTION
All program buttons are
flashing.
• The motor has overheated during use. Turn Power
Switch to OFF (
O
) and allow to cool for 7 to 10
minutes. Turn Power Switch to RESET, run blender on
HIGH for
1 minute, and resume normal operation.
The SMOOTHIE and
ICE CRUSH buttons are
flashing.
• Remove the blender jar and press SOUP cycle. If
SOUP cycle runs, check to be sure jar and contents
are not causing the issue. If buttons still flash with jar
removed, turn unit off, unplug from electrical outlet,
and contact the customer service center.
The SOUP and GRAINS
buttons are flashing.
• The blender speed has ramped up to high too quickly
and run on high speed. Turn the unit off, unplug from
the electrical outlet, and call the customer service
center.
NOTE:
Buttons start flashing 10 seconds after a problem has occurred.