4.2.
Configuration Hints
After you have determined that the PollCat III is properly
connected to the PBX, check the following items related to system
configuration and filter definition.
4.2.1.
Garbled Call Records
If the PollCat III displays call records that appear garbled,
irregular or incomplete, this is an indication that communication
parameters for the PollCat III PBX Port(s) do not match the
attached PBX system.
1. Access the PollCat III Command Mode and type
^B16
[Enter]
to display the System Status Screen.
2. Check the Baud, Parity, and Bit settings for both PBX Ports.
Verify that parameters for both PBX Ports match the attached
PBX system.
3. Use Commands ^B92 (PBX Port A) and ^B93 (PBX Port B)
to set the communication parameters for PollCat III's PBX
Port(s) to match the attached PBX system. The procedure
for defining communication parameters is described in the
PollCat III User's Guide.
4. If communication parameters for the PBX are not known,
they can be determined by the process of elimination.
a) Access the PollCat III Command Mode and invoke the
^B94 command to activate the Monitor Mode. To
monitor the PBX connected to PBX Port A, type
^B94,A
[Enter]
. To monitor the PBX connected PBX Port B,
type
^B94,B
[Enter]
.
b) If records appear garbled, type
^B30
[Enter]
to exit the
Monitor Mode. Invoke command ^B92 (PBX Port A) or
command ^B93 (PBX Port B) to select new
communication parameters, and then repeat steps "a" and
"b" until the correct baud rate is established.
c) If call records appear normal, PBX communication
parameters match the PollCat III. Type
^B30
[Enter]
to
exit the Command Mode.
4-4
PollCat III Service Guide
Содержание PollCat III
Страница 1: ...WTI Part Number 12606 Rev C PollCat III Pollable Call Accounting Terminal Service Guide...
Страница 2: ......
Страница 10: ...2 4 PollCat III Service Guide...
Страница 20: ...5 2 PollCat III Service Guide...
Страница 24: ...6 4 PollCat III Service Guide...
Страница 30: ...8 4 PollCat III Service Guide...
Страница 53: ......
Страница 54: ...5 Sterling Irvine California 92618 2517 949 586 9950 Toll Free 1 800 854 7226 Fax 949 583 9514 http www wti com...